Network troubleshooting tonight.

To help debug some issues we’ve been having with an Etherchannel trunk in one of our facilities, Cisco has asked us to bring one of the members of the trunk offline tonight at 9pm Pacific time. Even with the 1 member offline, we should have plenty of spare capacity to handle all of the traffic, so we’re expecting little to no impact on customer sites.

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22 Responses to “Network troubleshooting tonight.”

  1. 1
    Not Me Says:

    I’d prefer my member to stay online TYVM Lorena…

  2. 2
    Belthesar Says:

    Lorena -

    When Dreamhost takes an Etherchannel trunk offline, it’s not like going to the server you’re website is on and unplugging the ethernet cable that provides its internet connection. Dreamhost, like all good ISPs and hosting providers, uses a methodology called “multi-homing.” This methodology uses internet connections from several different providers and “trunks” them into one connection. This is good for the hosting provider, and for the ISP.

    The maintenance they are doing is taking one of these several connections offline, not the entire internet connection. So unless catastrophe happens, your site is going to be just fine.

    -Belthesar

  3. 3
    soop Says:

    I have a fantastic member …

    perhaps you’d like to utilize my member in some sort of fashion … it can fill really big ports

  4. 4
    soop Says:

    ok, it’s not that fantastic …

  5. 5
    Mutiny32 Says:

    Get ‘er dun guys.

    Oh, and try to keep your SQL servers a little less busy, eh? My gallery doesn’t like all that disk thrashing.

  6. 6
    Sphere of Hip-Hop Says:

    LOL @ all the jokes! Thanks for the hard work DH!

  7. 7
    Not Me Says:

    @Belthesar - Protip: MY name is not Lorena, your attempt to sound brilliant backfires!

  8. 8
    why Says:

    So much for “no trouble” tonight.

  9. 9
    Will Says:

    Oops?? :D

  10. 10
    Margaret Says:

    Ok, based on the original post this looks like some minor issue - what a big fat lie. My site is completely down and has been since last night. I really wish you guys would be honest when you say you are having a problem with the server.

    Dont advertise that you have a 98% or 99% uptime - that is another big fat lie also. Yes I am angry.

  11. 11
    why Says:

    My sites came back just after 7pm.

  12. 12
    Lucas Says:

    My server’s site has a load average of 15 seconds. Crapp… :(

  13. 13
    zethreal Says:

    @ 10 - where do they advertise uptime?

  14. 14
    fouadfakhr Says:

    hii everyone
    i’m a customer for dreamhost for a year and half now
    everything is goin very fine specially with the support

    but at the beginning of january i decided to test files forever system , i liked the idea of selling my own PDF formatted books and work , it went fine too but the problem started with a huge delay with the customer support
    i just sent them 2 support requests the first one toke nearly a week to get a reply which wasn’t really helpfull and the 2nd one was just and ordinary question with a yes or no answer from files forever support , it’s nearly 4 days now
    my question was about the payment for the earnings i got from files forever which is a huge sum of money - compared to living level in egypt where i live - it’s nearly 2000 USD , and since i’m not covered with the paypal service i can’t cash it out through paypal then i have to wait for the check
    here in egypt it’s very dangerous to send international checks via ordinary mail , they take the check and cash it out with a fake ID , this happened with me before when i tried to get google check with normal mail not DHL which was 1/10 of the amount in the coming check from dreamhost
    so i wanted the check to be sent via courier service like DHL or Fedex , or to be sent with anyother money transfere service , westernunion or directly to my master debit card

    i don’t know if there’s any international users here on the forums who are not covered with paypal service or facing the same problem

    plus i don’t know where’s my payment now
    it said :
    Total for January 2008:
    $####.## was made available to your DreamHost account (to either apply to your hosting bill or cash out via PayPal).

    i checked every section in the billing panel on my account and didn’t see the money or where to request the money as i don’t have a paypal account

    that’s the first problem i faced

    the second one is about the gifts section in the billing panel
    it show minus ” -### ” sign before the amount of money earned but in the total earning for january it shows as it’s added to my earnings
    the billing page shows this :
    Sales : Total: $###.##
    Gifts :
    You gave 20 files for $-###.## = i didn’t give any gifts
    Total for January 2008: $####.##
    - as you see there’s a minus sign before the gifts section and obviously the amount of money is added to my whole earnings which left me confused -

    i don’t know what’re gifts and how it’s calculated so i hope anyone can help me explaining

    sorry for my terrible english but i wish i’ve explained my point

    ________________________________________________________________

    i forgot to mention that i sent 2 support inquiries
    the first is support ticket #2286374 , right now it’s been 6 days 1 hour since i submitted it
    i fellowed it with another support ticket about the main topic , ticket #2296547 , it’s been 4 hrs now and hope to receive their answer soon
    i got used to fast responses and understanding from support team , that’s why i feel mad when it toke nearly a week now and still didn’t get any reply

  15. 15
    bobF Says:

    No service all day today….
    All my sites are down
    I’ve been getting:-
    nimitz notice Your web server was under a high load at the time of testing.
    When I report to Technical support.
    Not a happy member

  16. 16
    Joyce W Says:

    No service here either. All my sites are down and not getting a response from support. Anyone know what’s going on?

  17. 17
    Reno Commercial Real Estate Says:

    I didn’t notice any downtime, as usual.

  18. 18
    Angry Dog Says:

    FINALLY I AM FREE. EVERYTHING HAS NOW TRANSFERRED SUCCESSFULLY TO A NEW HOST, AND I JUST HAD THE GREATEST OF PLEASURE DELETING DREAMHOST FROM MY BOOKMARKS.

    TO ALL YOU FOOLS STILL WITH DREAMHOST - I PITY YOU. ENJOY YOUR NEVER-ENDING DOWNTIME, LOST EMAILS AND AT THE VERY LEAST, LATENCY. I HAVE NO PITY HOWEVER FOR THE DH ZEALOTS WHO CONTINUE TO SING THE PRAISES OF AN INCREDIBLY SHODDY WEBHOST. SURE THEY MIGHT BE A BUNCH OF FUN ENTREPRENEURS, BUT IT’S AT YOUR EXPENSE, AND THEY’RE LAUGHING ALL THE WAY TO THE BANK.

    one more thing -
    WOOF!

  19. 19
    PiriketSeverler Says:

    İnternetin Sosyallaştığı Site. Bir Pirikette Sen Koy! Site Down
    http://www.piriketseverler.tr.gg

  20. 20
    Chris Says:

    @Angry Dog

    “FINALLY I AM FREE. EVERYTHING HAS NOW TRANSFERRED SUCCESSFULLY TO A NEW HOST, AND I JUST HAD THE GREATEST OF PLEASURE DELETING DREAMHOST FROM MY BOOKMARKS.”

    The WTF are you still doing here?

  21. 21
    Oyun Says:

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  22. 22
    Oyun Says:

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