Archive for January, 2008

New php4 packages

Posted 4 months ago (January 16th, 2008 at 12:21 pm PST)

In order to fix a couple of bugs with PHPMotion and to fix a couple of security flaws, we’re slowly rolling out new PHP4 packages to all servers. The changes are fairly minor, containing only a minor version bump and a fix to the binary installed to /usr/local/bin/php (it had previously been the CGI […]

Billing Issues

Posted 4 months ago (January 15th, 2008 at 1:26 am PST)

We are currently aware of some billing inaccuracies which we will be resolving later today. All of these issues will be resolved, and any billing errors corrected. We sincerely apologize for any hassle this has created.
- UPDATE Wed Jan 16 17:03:44 PST 2008 -
Most of you have been refunded at this time, but […]

Quick network upgrade

Posted 4 months ago (January 14th, 2008 at 2:58 pm PST)

We need to perform a quick network upgrade right now to alleviate a saturating port between two of our datacenters and the internet. The outage should be intermittent, and only last around 1-2 minutes. Afterwards, DreamHost should be running faster, and with less packet loss!
Edit: This turned out to be a false alarm. The network […]

DreamHost Webpanel database troubles

Posted 4 months ago (January 14th, 2008 at 1:54 pm PST)

One of our central database servers is having some software trouble currently. Our webpanel as well as webmail is down as a result. We should have it back online shortly.

Janky email issues

Posted 4 months ago (January 14th, 2008 at 1:38 pm PST)

Since earlier this morning, we’ve been experiencing slowness on the ‘janky’ cluster due to a file server problem (see your Account Status on the panel’s upper right corner to see if you’re affected). This mainly affects email access, but there are some high loads on web servers too. We’re working on resolving this as soon […]

Luigi being moved to new hardware

Posted 4 months ago (January 14th, 2008 at 8:29 am PST)

The web server luigi is having hardware issues and we are moving it to new hardware. Sorry for the downtime associated with this, we are working to get it back up and working as soon as we can. Please check back for updates.

LAX connectivity issues

Posted 4 months ago (January 12th, 2008 at 12:35 am PST)

We are currently experiencing problems with connectivity at our LAX facility. This is affecting the following clusters:
blingy
frisky
spacey
swarthy
looney
as well as dedicated server customers.
We have our network engineers looking at the problem and hope to have a resolution shortly.
Update: things appear to be back to normal. We are still looking into the issue to try […]

Reboots on randy

Posted 4 months, 1 week ago (January 10th, 2008 at 8:23 pm PST)

There was an issue with a filer that cause some servers in the randy cluster to have high loads. They are being rebooted at the moment. Sorry for the inconvenience.

Emergency maintenance window

Posted 4 months, 1 week ago (January 10th, 2008 at 5:16 pm PST)

Tomorrow night, January 11, 2008 at 10:00PM Pacific time, we need to perform two maintenance tasks:
1. Reboot a switch in which one of its processes if hung. It is currently passing traffic, but various Layer 3 duties it performs are in a degraded mode. We have otherwise worked around the issue, but we need to […]

Sobe not so refreshing…

Posted 4 months, 1 week ago (January 8th, 2008 at 1:34 am PST)

Sobe appears to have some bad memory, and the admins are working on getting it failed over right now. This will not affect anyone who is not on the Sobe web server. This should be taken care of within the hour. If you are not on Sobe and are having […]