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Archive for March, 2008

11:25 am

WordPress 2.5 available in the One-Click Installer!

Posted March 29th, 2008 at 11:25 am PST

Congrats to the WordPress team on shipping one of the biggest updates in recent memory, WordPress 2.5. They’ve completely refreshed the admin interface with the help of Happy Cog and while it might take a little getting used to, it certainly feels a lot nicer. More information on the release is available on [...]

10:37 pm

Filer problems with blingy cluster.

Posted March 27th, 2008 at 10:37 pm PST

We are currently having a problem with a filer which has crashed and is recovering at this time. While this is happening some customers in the blingy cluster will experience problems loading their websites/email. We apologize for the outage and service is expected to return to normal as soon as the filer recovers.
UPDATE 3:01:AM PDT
The [...]

1:12 pm

Problem with central services (panel,webmail, etc..) and spunky cluster

Posted March 25th, 2008 at 1:12 pm PST

We are currently experiencing problems with one of our internal firewall machines that is causing problems with our central services connecting to our customer database. This problem is expected to be fixed within 20 minutes, we apologize for the trouble and will update this post as soon as it is resolved or more information becomes [...]

1:00 pm

Migrating bellflower to new hardware

Posted March 22nd, 2008 at 1:00 pm PST

It looks like bellflower was a casualty from last night’s move. Currently one of our senior techs is working on failing it over to new hardware now. It shouldn’t take any longer than 30 to 45 minutes to complete the move (unless something goes horribly awry) and make sure everything is plugging along [...]

7:50 pm

Spunky and Central Move

Posted March 21st, 2008 at 7:50 pm PST

We’re about to begin to move the spunky cluster and our central machines. We’ll be taking down servers soon, but our status site, of course, will remain up and running.
Again, we’ll try to keep this move quick and painless as we possibly can, and we apologize for the inconvenience.
For more details on this, see the [...]

4:39 pm

Janky Cluster Filer Problems

Posted March 21st, 2008 at 4:39 pm PST

We’ve been working on an issue with the Drooler file server which is in the Janky cluster. We were able to correct some initial problems we saw that was causing problems such as high load, slow email, slow websites, sites timing out, and email connectivity issues. Some of you might have received an email saying [...]

2:22 pm

A Fistful Of One-Click Upgrades

Posted March 21st, 2008 at 2:22 pm PST

After taking way longer than we should have to get these out of the way, we’re happy to announce the following one-click upgrades as available in our One-Click Installer:

ZenCart 1.3.8
Pligg 9.9.0
Moodle 1.9
Joomla 1.5.1
MediaWiki 1.12.0

If you are running previous versions of any of this software on your sites, please consider taking a few minutes and running [...]

8:13 am

Networking problems in one of our datacenters

Posted March 19th, 2008 at 8:13 am PST

We are currently experiencing networking issues at one of our data centers, which is causing downtime on many clusters, and dedicated servers, affecting email and websites. Our networking admins are on the case, and will have this resolved as soon as possible.
Please check back here for updates. We apologize for all inconvenience this has caused. [...]

5:26 pm

Phil isn’t feeling very well

Posted March 18th, 2008 at 5:26 pm PST

Our admin team is currently investigating an issue with the MySQL server phil on the blingy cluster. Right now, any site that utilizes phil will be running into connectivity issues and new databases cannot be created on the server. Sorry to everyone that is inconvenienced by this service being down.
Hopefully we’ll be able [...]

3:12 am

Problem with down websites

Posted March 18th, 2008 at 3:12 am PST

We are having some problems that are not cluster specific regarding broken apache configurations. The problem is being fixed right away and we apologize for the outage and will resolve this post when all sites are back up and running.
Update: As of 9am Pacific Time, the problem has been resolved . Sorry about this [...]

 
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