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4:28 am

Randy cluster file server issue

Posted (March 1st, 2008 at 4:28 am PST) by marie

One of our file servers on randy cluster is having issues this morning. Our admins are on it and it’s getting fixed right now.

This affects the following web servers:

attila baht bob centipede contra cornelius cortes deblume defender digdug dinero ellipsis gage galaga go guilder herod ikari io klax knocker korben kroner lira mark morgan napoleon nimitz ninja orbital patton peso pizarro quid rupee rygar scagnetti shekel slimy tetris ugh venice vex vito wasabi yen yoda alexander bam boppity breakout caesar crack cruisin dollar euro forint franc grant happy ike ivan janice jezebel leeloo lei limbo-randy3 lucky paperboy pound qbert schilling scipio zorg

Update 5am: Should be fixed now.  The file server is back up and I’m just cleaning up peon loads and such.  If you are still having issues, feel free to write in about it.

This entry was posted on Saturday, March 1st, 2008 at 4:28 am and is filed under General Outages. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

29 Responses to “Randy cluster file server issue”

You say resolved, but this is not fixed, my sites are still down

You say your sites are down, but you fail to give any links

Now it works!

@JP, on March 1st, 2008 at 8:51 am, says: “my site is still down… http://www.leftcoastbias.com

You *might* be able to fix that yourself, JP:

http://wiki.dreamhost.com/Bad_httpd_conf

Seltzer and/or Bandit is down

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Is this the result of an outage? My other site on Birdo is fine.

The main Dreamhost panel also seems to be down, currently.
Anyone else seeing this?

Yeah, I can’t get the panel to come up, either.

Temporarily Unavailable
The web panel is temporarily unavailable while we perform maintenance on our database.

[Sources: dreamhost]

!!!!!!!!!!!

I’m getting this:
db->prepare: disconnected on execute (Lost connection to MySQL server during query), reconnecting
db->prepare: reconnect failed, trying again (0/7200)
db->prepare: attempted prepare, sth is DBI::st=HASH(0xcd3c1d4), rc is
db->prepare: disconnected on execute (MySQL server has gone away), reconnecting
db->prepare: reconnect failed, trying again (1/7200)
db->prepare: attempted prepare, sth is DBI::st=HASH(0xcd3c234), rc is
db->prepare: disconnected on execute (MySQL server has gone away), reconnecting
db->prepare: reconnect failed, trying again (47/7200)
db->prepare: attempted prepare, sth is DBI::st=HASH(0xcd3c2dc), rc is
db->prepare: disconnected on execute (MySQL server has gone away), reconnecting
db->prepare: reconnect failed, trying again (94/7200)
db->prepare: attempted prepare, sth is DBI::st=HASH(0xcd3c198), rc is 0E0
HTTP/1.1 200 OK
Date: Sat, 01 Mar 2008 20:50:01 GMT
Server: Apache/1.3.37 (Unix) mod_perl/1.27 mod_ssl/2.8.22 OpenSSL/0.9.7e
Keep-Alive: timeout=2, max=100
Connection: Keep-Alive
Transfer-Encoding: chunked
Content-Type: text/html

b

0

And this:
Software error:

Can’t call method “quote” on unblessed reference at /usr/local/lib/site_perl/Ndn/Common/Db.pm line 703.

For help, please send mail to the webmaster (support@dreamhost.com), giving this error message and the time and date of the error.

i’m getting the same problem

Software error:

Can’t call method “quote” on unblessed reference at /usr/local/lib/site_perl/Ndn/Common/Db.pm line 703.

For help, please send mail to the webmaster (support@dreamhost.com), giving this error message and the time and date of the error.

and i can’t load the web panel to file a report and when i send an email to support@dreamhost.com it just gets bounced back saying i need to use the webpanel…

I just got this error when I tried to access the control panel…no dice and both hosted sites are down..As a brand new customer, this kinda sucks

Software error:

Can’t call method “quote” on unblessed reference at /usr/local/lib/site_perl/Ndn/Common/Db.pm line 703.

For help, please send mail to the webmaster (support@dreamhost.com), giving this error message and the time and date of the error.

got this:
Software error:

Can’t call method “quote” on unblessed reference at /usr/local/lib/site_perl/Ndn/Common/Db.pm line 703.

For help, please send mail to the webmaster (support@dreamhost.com), giving this error message and the time and date of the error.

in the middle of transferring domains. WTF

any updates when will the panel be up?

thank you, RighteousIndignation… that worked perfectly.

Software error:

Can’t call method “quote” on unblessed reference at /usr/local/lib/site_perl/Ndn/Common/Db.pm line 703.

For help, please send mail to the webmaster (support@dreamhost.com), giving this error message and the time and date of the error.

——————
——————

AND LATER SEND EMAIL TO SUPPORT@DREAMHOST.COM AND RECEIVE THE EMAIL:
——————
——————
Your message was NOT received by support@dreamhost.com!

We’re sorry.. your email was unable to be processed by our automatic
support system, and so is being returned to you.

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My site is still down, and I can’t get to your web support panel. Please help!

I also get this error on both sites:

Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.

error id: “bad_httpd_conf”

“Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@tramtumac.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. ”

That’s the message that shows when accessing my site. Please help.

Cool, the post.

Thanks for the information.

The site is still down, although it was up briefly last night about midnight PST.

“[error] [client 68.183.30.77] access to / failed for 68.183.30.77, reason: Client exceeded concurrent connection limit of 20″

Still no answer to my trouble ticket.

my site is still NOT working.. this shouldn’t be on my end it was working just the other day.

It hasn’t been working for 3 days (but I have a known Comcast problem) and now it’s not working for other users 2 miles from me trying to also send out emails. My unusual comcast problem (they’re sending it to national headquarter support….) may now be impacting the users who live 2 miles away but I do have to say all my other comcast email problems have cleared up except this one.

dreamhost is down now.. including panel.dreamhost.com
so they are back into their learning process.. everyone was wondering how come they are not pulling the plugs off this month for a while.. how can everyone be peaceful.. ??

The panel is never down when people here claim it is and it has no connection to your own sites being down.

And most of the time when someone here claims their site is down here, it isn’t.

Unless your keyboard is hooked up to your Dreamhost server, you probably have something called the internet between the two, which occasionally has problems.

back into their learning process

You should work traceroute into YOUR learning process.

Any know why DH has repeatedly rebooted yoshi and now my http isn’t running after an uptime of 20 minutes? I’ve opened two tickets already.

DH is just getting worse and worse.. i’m researching other hosts right now

oh maybe if enough people leave it will get better for the remaining people :)

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