LAX Networking upgrade
Posted (March 10th, 2008 at 11:54 am PST) by KellyOn Wednesday, March 12, starting at 10PM we need to do a quick network migration. We are moving from one router to a newer, larger router. This will hopefully solve a problem we are having with load balancing across our links back to our downtown datacenter. Cisco isn’t sure what is causing it, and we have no free capacity to do the troubleshooting they need to properly diagnose the problem.
The outage should be around 30 minutes, and will affect dedicated servers, looney, swarthy, spacey, frisky, and blingy. This is going to run concurrently with the Blingy file server upgrade.
Update 11:15PM Pacific: As of right now, I believe we are back in business. The blingy cluster took a bit longer to show OK due to the upgrade concurrently happening. Please let Technical Support know if after right now you are still having problems!
88 Responses to “LAX Networking upgrade”
That’s cisco for you. (God I hope it is a Nexus 7000, they are gorgeous!)
I am all for upgrades. ^_^
Uhhh, if Science has taught us anything, it’s that you change one thing at a time and then see if anything changes. If something fucks up on Blingy, you’re going to undo twice as much work — and then RE-do twice as much work.
Down, down, down. Kind of like Dreamhost’s service quality.
You guys are royally fucking up my development.
I love that I can’t do any development at night, because it’s inevitable that Dreamhose will be down… AGAIN.
Media Temple here I come.
@Anon: Yeah, but at least these announcements give you a great opportunity to buy the high quality mp3 player of cheap price. Would you get that with Media Temple?
lol
I’ll make a useful comment
is it 10PM PST?? CST? EST? GMT?
I’d appreciate to know in order to be able to inform my collaborators
@Viking
I would assume PST. All status posts are dated / timestamped with PST. This post’s “Current Time Is” is marked PST. And Dreamhost is located in the Pacific Timezone.
Pacific time - they’re in California
http://www.timeanddate.com/worldclock for a handy conversion chart
@anon: You need a life server for development? Or do you mean installing something you already developed? ’cause I do al my developing on a local test server. I would never want to depend on my -host- for that. Or am I missing the point here?
My database has been CRAWLING today
lol The spam in the comments are EPIC!…
Anyways I’m pleased to hear that its only my mail server (spacy) that will be down…
@Marcel K.
Yep, you’re missing the point.
Besides, why on earth should I “depend on my host” to have my hosting work. I guess I should just depend on them to bill me. Oh wait, Dreamhost fucks that up too.
Great work guys! Keep it up!
Donkeys.
did everything just go down for anyone else? ftp, e-mail, sites, the works?
Is the DreamHost.com site down as well? 8:56PM PDT
everything is down, sweet
one of my sites is still up…. just one of my eleven.
all down
More problems…half of sites are down again. can even get to Cpanel to report
buck up, hearties! DH will be back shortly!
eh.. fuck that.
PANIC!!!
weird. about half of my sites are down too. 
Lovely. I’m down, and I’m not even on any of those servers. I’m on quid.
Something’s definitely up. Can’t get in touch with my sites, shell hosts, or email. Hope this resolves soon!
There’s been a lot of inexplicable sluggishness since the Spacey move for us, I sure hope this helps!
You know Donkey-anon … you need to get a life. Technology breaks now and then. Get a grip. No service can be up 100% of the time. At least DH gives you the heads-up to let you know something is going to happen, rather than you finding out when you are trying to do something.
Plus its 10pm … you should be chilling with a nice beverage, watching TV or something. Sheesh. Get. A. Grip. I thought I got all cranky and moody about things….
Dreamhost, I have been with you almost six years…you have been the awesome.
hey superdave,
the planned downtime in this post is for tommorrow night, supergenius.
So someone can post a status on why its down anytime now…. kthxbye
because it’s run by internet hating nazi terrorists?
Great. ‘nother outage. geez.. even panel is down.
My sites hardly get any traffic, but when they do
this crud always seems to happen. I could give
a rat’s ass most of the time. But WTF this time?
I’m trying to promote an event, maybe sell a
ticket or two thru paypal.
duh.
I know DH didn’t coordinate the with my schedule/event in mind.
I know 99.x% is pretty good for a $10 site.
I know .. I should change my diaper.. wah, wah.
it just sucks looking like a douche bag (again) to the folks
I develop for because of some ‘technical issue with the servers’
beyond my control. I like the features in the Control panel.
I just would like them more if they weren’t “unavailable”.
I wanna be on the server that host THIS site.. status.dreamhost.com 
!!!
Umm…. Well I might as well stop for the night. I took the whole day off and said I would finish it tonight but now I cannot.
Xbox here I come.
evofuse/
I am looking into getting a PS with DreamHost - hopefully I would get less downtimes like these, but I somehow doubt it. I hate developing and then have the site go down in the middle of it.
Awesome, panel is down, and they say they don’t ‘officially’ read comments here.
Just how are we supposed to notify them that we see an outage?
well my site with a dedicated IP is up….
weird.
why can’t they put something useful on the status page? Why have a status page when it’s useless?
Media Temple, eh? [Checks their site]
Drew,
Is there anything you can send from your dedicated-IP site that would indicate to Dreamhost that there’s a problem?
I’m limping through trying to use panel (it’s kind of still there) but it looks like they host all their CSS on machines that are also unreachable right now 
we are working on it as fast as we can.
dhlover,
Get lost. It takes a pretty shallow person to resort to name-calling. I made no mention about it being today. Don’t put words in my mouth. Maybe you should do something more productive than name-calling.
dhadmin,
Do you have any way of proving to us that you’re, well, a DH Admin, and not just another random anon poster?
Sorry, but bad experience on some forums has led me to mistrust…
Maybe some more specific info, or updating the status page with something, would be good?
>we are working on it as fast as we can.
uh huh
so I noticed that mail.dreamhost.com is responding on port 25 so I sent an email to support from my gmail acct….
ok…it spit my msg back at me saying no open support request.
I had an open ticket from earlier. I just replied and told them that stuff was down so let’s hope something happens soon.
Evofuse/
yeah mine bounced back to me too. Sucks!
Here we go again.
Got rebilled so I’m in it for another year with no possibility of prorated refund, according to their policies.
I just now manage to get some evening time to do some pruning, and whaddya know? My webmail AND the Web Panel BOTH go down.
No way to contact anyone. No indication on the status page that anything is amiss. Nothing.
I’m getting weary of this.
See if anyone can get through to this link
https://panel.dreamhost.com/index.cgi?tree=support.msg
Evofuse
if i were not really a DH admin, how would i know exactly which hamster has expired?
think about it.
i’ve been trying to get there
but no luck so far
i admit that i am an ignorant donkey.
OMG IT’S ON FIRE
dhadmin why are you wasting time arguing about it! just fix it!
Not like it takes that long to post a reply here, evofuse
you don’t actually think there’s anyone on staff here who can fix things, do you? they’re all outsourced to India, and it’s lunchtime over there right now.
Does anyone find it odd that dh apparently doesn’t observe daylight savings time?
I’ve been with Dreamhost since 2000 … but I must say, that Media Temple place is looking pretty promising at this moment.
WHY has the status page not updated??
I don’t care what’s said here, I’m just venting. Hope the folks at DH get their things in order real good soon, because it’s almost like they’re the “There’s always something” guys, and I don’t want that. Support has always been great with these guys, but I think their setup has got to improve some. I just hope my PS won’t be a dissapointment!
~Elrahc
so I’m on Step 1 of 5 on the support page….
Drew: is it looking ridiculously ugly and plaintext (due to lack of CSS, I’m guessing)?
I can’t get it to go beyond step 1 of 5, no matter what I set in the checkboxes before I click the “Next ->” button,
well it took like 30 minutes to get to the point where I can click checkboxes…….
and yes, it’s plaintext.
that’s odd…I can download emails from my phone…but not on the puter.
hmmmm..
So, since none of us have websites we can update or anything better to do, let’s take a poll…
If you had read this support page BEFORE signing up for Dreamhost, would you still have signed up?
A) Yes!
B) No!
C) Are you insane? The animosity here alone would have been my first clue that I should go somewhere else.
D) I’m a Media Temple user but I like to come by the dh status page for a good laugh.
Very funny, dhlover. How 3rd grade of you. >:(
D. 
I was referred here by a friend. Tomorrow I will uppercut him in the taint and push him down a flight of stairs.
I vote B but I had to erase my first choice C so sorry for the eraser crumbs and smudges.
evofuse/
*breaks out the 6-pack and chips*
there’s a cooler over there with some cold ones, feel free…gonna be a while…
OUCH! I cannot access my website or email! This is terrible!
PLEASE FIX THIS ASAP!
Nice, web panel is down, all my sites are down. Can’t even contact support and nothing of any use here
All working fine for me
Well, I *guess* I am glad to hear it isn’t just me having trouble… Sadly, yet another outage that has no status update. I’ve been having trouble getting to the panel (and even plain ol’ dreamhost.com) for HOURS now. Is the technician 15 minutes out again?
Sadly, I was trying to get to the panel to start transferring the last domain I have at DH. Looks like they’ve got me for the time being…
e-mail works now for some weird reason
Just an update would be nice. I know not everything can be perfect, but come on… this silence is uncool!
Hello
When you point hour can you add time zone ?
Looks like my sites and email just came back online:
http://www.krunk4ever.com
>”I was referred here by a friend. Tomorrow I will uppercut him in the taint and push him down a flight of stairs.”
very well played. Pulled a loud bit of laughter out of me.
@superdave
You’re right, I need to chill out and get a life. I mean it’s 10pm - i should be maxin and relaxin right? Maybe I’ll crack a cold one, eat some potato chips and watch Deal or No Deal re-runs all night.
Thanks for the tip, but if I wanted balance I’d be a gymnast.
Can’t upload to my http://FTP. I’m on the Strange server… that’s not listed in the networking upgrade is it? is Strange part of the Blingy cluster? eh… I don’t mind. I like coming here and reading all these comments during DH downtime. …. well.. can’t update my site.. gonna go play silent hill.
Just hope the upgrades go smooth tonite…
10 pm ou 10 AM because it’s 10 am and all of my sites are down AGAIN!!!!!
I’m on spacey/codered/indiana and everything is hosed..
site, ftp, mysql..
um…. isn’t this the dreamhost ceo? http://flickr.com/photos/thingee/2321435301/
Just wanted to say thanks dreamhost! I have been with you all for 3 years and just paid for one more year!
Down on the 8th; down on the 9th. Down again on the 12th…obviously in sympathetic anticipation of the planned outage at 10 PM. Ooops…did I say “sympathetic?” I meant “pathetic.”
Waaaaah! The panel is working fine for me, evofuse . hey, I know it is 20 minutes later .-)
For those of you that really feel you need to let DreamHost know that their panel is down (which they themselves use constantly, and probably notice is broken well before you do) you can always contact them via http://dreamhost.com/contact.cgi.
*OR* you could just say , “THIS SHIT SUCKS!” and visit http://fuckdreamhost.com - that should make you feel better … or not … but it’s at least as productive as whining and bitching here!.
@RighteousIndignation:
You sir, win the prize for that second part.
Are they down early?
It’s the middle of the work day in my timezone… but it seems like things are going down before the scheduled 10pm.
Anyone else find this?
FYI Dreamhost doesn’t even get 99% uptime.
Now that’s a creative way to get you to upgrade your routers! Cisco: “Sorry, we can’t figure out what’s causing your network trouble. Why don’t you upgrade to this newer, larger, more expensive router and then we can help you.”