LAX Networking upgrade

On Wednesday, March 12, starting at 10PM we need to do a quick network migration. We are moving from one router to a newer, larger router. This will hopefully solve a problem we are having with load balancing across our links back to our downtown datacenter. Cisco isn’t sure what is causing it, and we have no free capacity to do the troubleshooting they need to properly diagnose the problem.

The outage should be around 30 minutes, and will affect dedicated servers, looney, swarthy, spacey, frisky, and blingy. This is going to run concurrently with the Blingy file server upgrade.

Update 11:15PM Pacific: As of right now, I believe we are back in business. The blingy cluster took a bit longer to show OK due to the upgrade concurrently happening. Please let Technical Support know if after right now you are still having problems!

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88 Responses to “LAX Networking upgrade”

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  1. 51
    Drew Says:

    i’ve been trying to get there
    but no luck so far

  2. 52
    superdave Says:

    i admit that i am an ignorant donkey. :(

  3. 53
    DHadmin Says:

    OMG IT’S ON FIRE

    :)

  4. 54
    evofuse Says:

    dhadmin why are you wasting time arguing about it! just fix it!

  5. 55
    Elrahc Says:

    Not like it takes that long to post a reply here, evofuse :P

  6. 56
    dhadmin Says:

    you don’t actually think there’s anyone on staff here who can fix things, do you? they’re all outsourced to India, and it’s lunchtime over there right now.

  7. 57
    Enrique Says:

    Does anyone find it odd that dh apparently doesn’t observe daylight savings time?

  8. 58
    threephase Says:

    I’ve been with Dreamhost since 2000 … but I must say, that Media Temple place is looking pretty promising at this moment.

    WHY has the status page not updated??

  9. 59
    Elrahc Says:

    I don’t care what’s said here, I’m just venting. Hope the folks at DH get their things in order real good soon, because it’s almost like they’re the “There’s always something” guys, and I don’t want that. Support has always been great with these guys, but I think their setup has got to improve some. I just hope my PS won’t be a dissapointment!

    ~Elrahc

  10. 60
    Drew Says:

    so I’m on Step 1 of 5 on the support page….

  11. 61
    threephase Says:

    Drew: is it looking ridiculously ugly and plaintext (due to lack of CSS, I’m guessing)?

    I can’t get it to go beyond step 1 of 5, no matter what I set in the checkboxes before I click the “Next ->” button,

  12. 62
    Drew Says:

    well it took like 30 minutes to get to the point where I can click checkboxes…….

    and yes, it’s plaintext.

  13. 63
    Drew Says:

    that’s odd…I can download emails from my phone…but not on the puter.

    hmmmm..

  14. 64
    Enrique Says:

    So, since none of us have websites we can update or anything better to do, let’s take a poll…

    If you had read this support page BEFORE signing up for Dreamhost, would you still have signed up?

    A) Yes!
    B) No!
    C) Are you insane? The animosity here alone would have been my first clue that I should go somewhere else.
    D) I’m a Media Temple user but I like to come by the dh status page for a good laugh.

  15. 65
    superdave Says:

    Very funny, dhlover. How 3rd grade of you. >:(

  16. 66
    dhadmin Says:

    D. :D

  17. 67
    evofuse Says:

    I was referred here by a friend. Tomorrow I will uppercut him in the taint and push him down a flight of stairs.

    I vote B but I had to erase my first choice C so sorry for the eraser crumbs and smudges.

    evofuse/

  18. 68
    Drew Says:

    *breaks out the 6-pack and chips*
    there’s a cooler over there with some cold ones, feel free…gonna be a while…

  19. 69
    E.P. Says:

    OUCH! I cannot access my website or email! This is terrible!

    PLEASE FIX THIS ASAP!

  20. 70
    Melissa Says:

    Nice, web panel is down, all my sites are down. Can’t even contact support and nothing of any use here :(

  21. 71
    COPC Says:

    All working fine for me :)

  22. 72
    Ian Clifton Says:

    Well, I *guess* I am glad to hear it isn’t just me having trouble… Sadly, yet another outage that has no status update. I’ve been having trouble getting to the panel (and even plain ol’ dreamhost.com) for HOURS now. Is the technician 15 minutes out again?

    Sadly, I was trying to get to the panel to start transferring the last domain I have at DH. Looks like they’ve got me for the time being…

  23. 73
    jared Says:

    e-mail works now for some weird reason

  24. 74
    Karsten Says:

    Just an update would be nice. I know not everything can be perfect, but come on… this silence is uncool!

  25. 75
    spider Says:

    Hello

    When you point hour can you add time zone ?

  26. 76
    Krunk Says:

    Looks like my sites and email just came back online:
    http://www.krunk4ever.com

  27. 77
    Anon Says:

    >”I was referred here by a friend. Tomorrow I will uppercut him in the taint and push him down a flight of stairs.”
    very well played. Pulled a loud bit of laughter out of me.

    @superdave
    You’re right, I need to chill out and get a life. I mean it’s 10pm - i should be maxin and relaxin right? Maybe I’ll crack a cold one, eat some potato chips and watch Deal or No Deal re-runs all night.

    Thanks for the tip, but if I wanted balance I’d be a gymnast.

  28. 78
    bueno Says:

    Can’t upload to my http://FTP. I’m on the Strange server… that’s not listed in the networking upgrade is it? is Strange part of the Blingy cluster? eh… I don’t mind. I like coming here and reading all these comments during DH downtime. …. well.. can’t update my site.. gonna go play silent hill.

  29. 79
    Joe Says:

    Just hope the upgrades go smooth tonite…

  30. 80
    Daniel Gagné Says:

    10 pm ou 10 AM because it’s 10 am and all of my sites are down AGAIN!!!!!

  31. 81
    Skye Says:

    I’m on spacey/codered/indiana and everything is hosed..
    site, ftp, mysql..

  32. 82
    DH User Says:

    um…. isn’t this the dreamhost ceo? http://flickr.com/photos/thingee/2321435301/

  33. 83
    DebK Says:

    Just wanted to say thanks dreamhost! I have been with you all for 3 years and just paid for one more year!

  34. 84
    Running Out of Excuses Says:

    Down on the 8th; down on the 9th. Down again on the 12th…obviously in sympathetic anticipation of the planned outage at 10 PM. Ooops…did I say “sympathetic?” I meant “pathetic.”

  35. 85
    RighteousIndignation Says:

    Waaaaah! The panel is working fine for me, evofuse . hey, I know it is 20 minutes later .-)

    For those of you that really feel you need to let DreamHost know that their panel is down (which they themselves use constantly, and probably notice is broken well before you do) you can always contact them via http://dreamhost.com/contact.cgi.

    *OR* you could just say , “THIS SHIT SUCKS!” and visit http://fuckdreamhost.com - that should make you feel better … or not … but it’s at least as productive as whining and bitching here!.

  36. 86
    Rick Says:

    @RighteousIndignation:

    You sir, win the prize for that second part.

  37. 87
    DerekNobuyuki Says:

    Are they down early?

    It’s the middle of the work day in my timezone… but it seems like things are going down before the scheduled 10pm.
    Anyone else find this?

  38. 88
    Less than 99% Uptime Says:

    FYI Dreamhost doesn’t even get 99% uptime.

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