Central Services and Spunky Cluster Move

Due to continued space and power constraints in our primary data center, we will be moving all central DreamHost functions as well as the “spunky” cluster to one of our newer data centers. This move will begin Friday, March 21st, at 9PM PDT, and is expected to last up to 12 hours, until Saturday, March 22nd, 9AM PDT.

Central services include panel.dreamhost.com, dreamhost.com, dreambook.com, files.dreamhost.com, media.dreamhost.com, wiki.dreamhost.com, discussion.dreamhost.com, basically everything but secondary DNS and this status blog. Primary and tertiary DNS will be going down as well, but will have a more limited downtime window of only 2-3 hours. For spunky, all web servers, mail servers, file servers, and MySQL servers in the spunky cluster will be unreachable. The list of affected spunky web servers is here:

abbazaba absinthe achilles adams admiralty aero alameda almalibre alondra altoid alvarado archibald arrow atlantic avalon aviation babyruth badillo balu bandini barranca barry baseline bazooka beaudry bellflower beverly bixel blowpop bonbon bottlecap bounty bourbon boyd broadway brownie bubbleyum bundy burton butler butterfinger cahuenga caramello casamento catalina centinela century cerritos cheeto cheezit chex chiclet cienega cognac colbert compton cookie cordial crackerjack crenshaw crunch cupcake dingdong doheny dorito drumstick dumdum edendale euclid fairfax fc23 federal fig fireballs firestone fletcher flower foothill formosa frito frontseat fruitland fudge fundip garland garth garvey gobstopper goober good gower grand granola grappa gumdrop gummi haven heath heaven highland hillhurst hillmont hoho holt hoover hope hops hyperion jalapa jawbreaker jefferson jerky juniormint jurupa kidsgames kiki kitkat krackel lankershim larchmont laurel lemonhead licorice lifesaver limbo-spunky3 limbo-spunky4 locust look lucas malt manchester mariposa mayo melrose mento milliken mills monroe moorpark mounds munchies nash necco nerds nilla nougat nutrageous oakdale ocean olive olympic ord oreo ouzo overland oxnard paramount payday pernod pez pico planters plenty pocky popcorn poprock powerbar pretzel price pringle rampart razzle redhot redondo reeses rexford ritz rockyroad rodeo rollo roscoe rosecrans rossmore rum runts sake saltine sanborn sawtelle schnapps scotch selma sepulveda shocktart skittle skor skybar slauson smores snicker snocap soto sourpatch spree starburst sugardaddy sunset taffy tampa temple tequila toblerone toffee tootsie topanga torrance truffle twinkie twix twizzler union vanowen vermouth vine virgil warhead washington western whittier whopper wilmington wilshire york zagnut zuma

We realize this is a very large move and we will have a dozen techs onhand to supervise. My apologies for not posting this earlier.

Happy DreamHost Mover Team!

.

247 Responses to “Central Services and Spunky Cluster Move”

Pages: « 1 [2] 3 4 5 » Show All

  1. 51
    hina Says:

    Wow… I knew spunky did a lot of work, but I agree, that’ll need some splitting xD

    Well, good luck… I’m wondering when the new private servers’ll be in, myself :D Was told two weeks ago that it’d be a week :P

    I wish you a happy moving day! And more pizza!

  2. 52
    PalePhoenix Says:

    Well, I hope they don’t intend to be PAID for not providing the services they promise. To go completely offline an hour here and there–as long as it’s not within recent memory (let’s say, for sake of discussion, a month, which has yet to happen, lately)–is an unfortunate reality of economy web hosting that can still make me spastic with rage, but 12 hr.+ nonfunctioning site/email/panel/ftp? Why, that’s almost as much fun as accidentally being billed $220.

    It’s becoming clearer that some of these fanboiz have poor memories, and I don’t appreciate the suggestion that I should be anything less than incensed about a degrading service level, no human support, etc. This time, last year, DH was a shiny beacon of goodness. Now…well just look at this mess. All the chipper remarks are like the string section on the Titanic. This CAN’T happen again.

  3. 53
    RighteousIndignation Says:

    PalePhoenix … meh. Life’s rough, guy! You want a refund, or a credit, for one-half of one day for a $10.00 a month hosting plan? No shit? Do you own a calculator? How much *is* that, anyway? ;-)

    And as for “providing the services they promise”, there were not any “promises” in the TOS that I (and I presume you also) read when I signed up about there not being “down time” - there is even considerable language there that intimates to me there is likely to be such down time, and clearly limits DreamHost’s liability for it.

    Life’s way to short to be unhappy if your “shining beacon of goodness” turns out to be less shiny than you thought it was going to be, and it causes you this much grief. They are improving their infrastructure, which is ultimately to *your* (and all of our) betterment; man up and deal it (or don’t) but your public blubbering/blathering is pathetic! [wink]

  4. 54
    Ziggy Says:

    Might be a silly question but does the fact that DHost’s ‘current time” on the main status page shows there has not been an adjustment to Daylight Savings Time mean problems of any kind?

  5. 55
    Aaron S Says:

    Wait a second, if this is already happening right now, then why is the end date listed as March 22? That’s nine days from now. Clarification?

  6. 56
    josh Says:

    “This move will begin Friday, March 21st, at 9PM PDT, and is expected to last up to 12 hours, until Saturday, March 22nd, 9AM PDT.”

    it says it starts a week from today. not today.

  7. 57
    Jane Says:

    My sites down! Is this happening today? ugg

  8. 58
    oscar Says:

    murcielago is screwed too.

  9. 59
    Shawn Says:

    I wonder if any other host has as many illiterate customers as Dreamhost.

  10. 60
    Anon Says:

    FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUCK

    p.s. i can’t believe i just got rick rolled. insult to injury.

    FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUCK

  11. 61
    Shawn Says:

    Shawn that’s rude actually.

    And yet it’s 100% correct.

    While I’m well aware of what you get for your $10 bucks a month from dreamhost it’s not what a lot of people expect.

    And when they expect perfection for $10, it’s because they’re stupid. What uneducated people “expect” has no impact on reality.

    I don’t think its unreasonable to have a website that’s up more often then it’s down.

    And everyone gets that.

    If someone’s site is down more than it’s up, that’s a problem they need to take up with support and isn’t a system wide issue affecting everyone else.

    Unfortunately for those people, they’re not smart enough to open a support ticket and come here to cry pointlessly.

    I’m still with dreamhost because it’s cheep and they give you a ton of space. Not because they’re reliable (they’re not) or because they’re fast (they’re not). But new users end up feeling duped.

    Anyone that feels duped over $10/month for more than other hosts offer at higher prices isn’t too bright.

    If they’re not fast & reliable for you, then maybe there’s a problem on that one (out of 1500+) servers. They must have around 100,000 customers and you’ll never see more than a tiny handful claiming to be unhappy here, so they’re far from being nearly as bad as the vocal minority likes to think.

    Even when these posts go on for pages, it’s not even a large group. It’s just the same few people that never shut up, so they get mistaken for a large crowd.

    People can bash them all they want, but the reality of it is that Dreamhost has a lot of customers that have been with them longer than most hosts have been in business.

  12. 62
    stephanie Says:

    You know, I’ve been with DH for a while now and I have been very very patient and understanding. But my problem with this is that the timing is just bad. It’s bad in that those of us on spunky just had a whole lotta downtime due to a screw-up when they were fixing randy cluster just last month. Never mind the whole billing screw-up. Or that ridiculous router fiasco the other night when the person working on it was too stupid to check to make sure they weren’t editing a live router file.

    DH has had a lot of stupid screw-ups lately. Fine. It’s cheap, and you get a lot. But that does not give us confidence that a 12 hour downtime won’t turn into a 24-hour downtime. And 12 hours is 12 years on the Internet as it is.

    Even though a half-day out of a month for $10 worth of hosting is probably not worth much, DH should still be offering us a credit for this downtime. Not based on the time value of the actual downtime, but because of the inconvenience and a good faith measure after all the major screw-ups lately.

  13. 63
    Shawn Says:

    stephanie, you’re a goddamn idiot. Here’s a knife, go stand in the corner and slit your wrists.

    Jesus Christ.

  14. 64
    chichard41 Says:

    We’re all dooooommmeeeddd!

  15. 65
    NetChick Says:

    I have a headache. My site is down yet again. Color me frustrated, when we’ve got all that downtime tonight too.

  16. 66
    stephanie Says:

    Shawn,

    I don’t get your hostility. It would just be good business practices on their end to extend some sort of credit for extended downtime such as this. It’s called, creating good will for your customers…especially after putting them through a lot. It’s common sense. And you’re telling me *I* am an idiot? Hardly. I’m simply making a suggestion.

  17. 67
    stephanie Says:

    PS Shawn: I have had websites up on the Internet for over 10 years now. I stick with Dreamhost because I get a lot for my money. However, I have never, ever been with another host that actually consciously put people through 12 hours of downtime to move servers. It’s only DH that does this. Other hosting providers would handle it differently. They would, for example, copy over all the files virtually and get things running that way. DH, in this case, is apparently *physically moving* the very boxes that are sites are hosted on. I’m not an expert, but that’s probably the least efficient way to do it.

    So my inconvenience is, I’ll be backing up all my websites before this happens and notifying everyone of the outage. That’s because, who knows what will happen to the boxes when they are moving them. So my inconvenience isn’t just the 12 hours, it’s the other time I have to spend backing everything up at the last minute and notifying everyone…plus losing traffic.

    I’d like someone to tell me that other hosts regularly handle things this way, because I don’t think they do.

    Now, I’m not saying I’m quitting DH or I hate them, nor am I trying to whine. But they should offer credits because it’s smart business to do that. They should also learn how to do these things more efficiently.

    I like them, overall, they are still worth it, but sometimes the way they run things I have the sense that college students are running my websites. They aren’t too bright about how they run this company sometimes. Sometimes they are also less than professional. Now, that has its charm. But when it comes to stuff like this, expecting people to swallow 12 hours of downtime is a bit much.

    You can read from this thread that people are leaving because of this. This is why DH would have been smarter to a) figure out how to do this with less downtime and b) offer credits if the downtime was unavoidable.

    It’s just called being smart with your business. Lately, DH hasn’t been too smart about things. That’s all.

  18. 68
    Jez Says:

    They’re smart, because they’re not offering credits, and still won’t lose much (if any) income.
    That’s business sense.

  19. 69
    stephanie Says:

    Jez, they are losing business. They lost a slew of business after the credit card fiasco and continue to bleed customers each time there’s a string of downtimes. Not all the customers are overly demanding, whiny customers. Some are just looking for more stability. So no, I don’t think it’s smart of them to just blithely have downtime without offering some sort of thank you for your patience.

    Heck, I had one company that I was leaving offer me two free months of credit and when they accidentally charged me gave me another month. Other companies will bend over backwards to keep people’s business. Now, I’m not saying DH should bend over backwards but sometimes they are too cavalier and yes that hurts them in the long run.

    For myself, as my business grows and hopefully someday I’ll need a more robust server solution, I will remember all this nonsense and it may affect my decision to get a server/virtual server here or elsewhere. So maybe I’m not leaving now, but I may be less inclined to stay later when I need something that is more reliable and I can afford to pay for it.

  20. 70
    Jason Says:

    @RighteousIndignation: Nice, Very Nice.

  21. 71
    Anne Franke Says:

    The best remedy for those who are afraid, lonely or unhappy is to go outside, somewhere where they can be quiet, alone with the heavens, nature and God. Because only then does one feel that all is as it should be and that God wishes to see people happy, amidst the simple beauty of nature.

  22. 72
    Tim Says:

    You post about a 12 hour outage (WTF?) that is to start at 9pm EST (8pm CST, my time).. And now at 5:00pm CST (3 hours early) I’ve lost access to ALL of my web sites?

    Why are my sites not accessible 3 hours early? I was right in the middle of some work? WTF? :(

  23. 73
    RighteousIndignation Says:

    @Jason - Thanks, man!

    @Tim - Dude, if you are on the same planet as DreamHost, your problems are *a week* and three hours early … I’m thinking it’s an unrelated problem, and that you might consider submitting a support request. ;-)

  24. 74
    Drew Says:

    Whats funny, is I was thinking of going with dreamhost, but thank god for google and this site showing up. Thanks for the comments guys, saved me a shitload of time and $$$. I think the numerous people posting about downtime when they weren’t on the list played a huge part.

    I think the blog doesn’t help much either. “Lets have have a laugh while we overcharge a shitload of customers.” Oh, and I appreciate the pic of the CEO parting, funny shit.

  25. 75
    Shawn Says:

    Stephanie, it should have been obvious that the last post wasn’t really me, but one of the idiots that I made cry with common sense as my weapon. Pretending to be me is the closest they’ll ever get to being smart.

    Anyway, they aren’t losing a bunch of customers. They grow at a rapid rate, non-stop. It’s not hard to recover from 5 customers leaving if 100 signed up in that same time. ALL hosts have revolving doors and there are a lot of host-hoppers out there.

  26. 76
    Shawn Says:

    I wonder which competitor Drew works for. Sounds like the typical scripted BS that you hear from lowlifes like Lunarpages.

    The people posting about downtime when they aren’t on the list are usually just retards that can’t figure out how to run a traceroute… let alone read, which would tell them this post has nothing to do with their problems.

    Anyone that isn’t stumped by 2nd grade math can tell that even on the worst day, only a tiny percentage of their customers are unhappy. If you were to filter out their spamming competitors posting fake negative reviews, the number would be even smaller.

    Over 600,000 domains are hosted here, zero of which are held against their will. That number keeps on growing and always will.

  27. 77
    Justin Says:

    Yup, this is a big inconvenience for a lot of people, and it may affect business.

    As others have said, that’s why there’s a week of notice; it gives you time to be able to move your critical sites for that time if absolutely necessary. That’s a fair compromise for having an (affordable) virtual hosting service. I bet there are a lot of other hosts that wouldn’t even give notification and would try to explain the outage after it happened!

    Besides, I don’t think they’re moving servers around just for kicks. There has to be an eventual benefit to this. That 12-hour period will be one of the most stressful times of the year for those dozen techs, and I wish them the best of luck.

    (Oh, and by the way, 12 hours is 0.14% of the time in a year, meaning this outage on the $9.95 plan is “worth” about $0.16.)

  28. 78
    Gabo Says:

    THIS IS RIDICULOUS!
    IS THAT REALLY POSSIBLE THAT YOU GOT SOME SHIT GOING DOWN EVERY WEEK?
    MAN, CANNOT WAIT TO BUY MYSELF A SERVER, AND GOODBYE DREAMHOST!!!

    TRULY, EVERY WEEK THERE IS SOME ISSUE? THREE DAYS AGO IT TOOK ME A WHOLE AFTERNOON TO
    REFRESH 15Mb OF FILES ON MY SITE. INSANE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    UPSET CLIENT!

  29. 79
    Erik Says:

    Would ne nice for us on the other side of the world to have these times in GMT as well

  30. 80
    Suwet Says:

    My website is very slow, I would not renew my account with dreamhost and I would not recommend it for anyone:(

  31. 81
    stephanie Says:

    Shawn, I’m not sure if you are shilling for DH or what but where is your proof that DH is growing in customers (not just domains)…are they growing overall or losing in the long run due to customer churn? Where’s the proof?

    “600,000 domains and growing” means nothing - I have a bunch of domains at DH and the whole reason I’m here is that I can host unlimited domains. So one person could conceivably add 300 domains and up the overall domain count but add NOTHING to DH’s overall customer count.

    Making your customers happy should be the point of a employee-owned business that claims to be different than the standard mindless corporation. I like DH, but I’ll stick with my observation that they are starting to make too many stupid mistakes and asking their customers to put up with too much downtime. Battle fatigue is setting in.

    I have friends who host here - some have thought of leaving due to site flakiness. They don’t post here and as such aren’t “fake” posts by competitors. Churn is never good for any business. You want customers to be happy and thus continue to refer new business.

    Why it’s so important to you to prove that DH doesn’t need to work on their customer satisfaction is beyond me. Improving it is always a good idea for ANY company, even when satisfaction is high. It’s good karma, good business. It’s a sensible thing to do. I mean, god forbid I post some sensible reasons why DH might try to GO OUT OF THEIR WAY to make their customers happy after putting them through a lot of grief. It’s just a suggestion, take it or leave it.

  32. 82
    Game Says:

    thanks dreamhost

  33. 83
    Nameless Says:

    thankx

  34. 84
    achtung Says:

    Hope this resolves my speed issues!

  35. 85
    Tamás Says:

    Good luck, Friends!

    I appreciate that you keep us posted!
    There are troubles at any other host service, as well… the advantage, that you inform your clients.
    Thanks.

    (My sites are affected… nevertheless, I just renewwd the services for another 2 years with you!)

    Tamas

  36. 86
    doh! Says:

    @stephanie: Most of us don’t care about your opinion, but thanks for whining anyway.

  37. 87
    Shawn Says:

    Shawn, I’m not sure if you are shilling for DH or what

    Right, because any time there is a small group of babies crying, that makes the adults that aren’t crying, “shills.” Not only are ignorant, but you’re not even the first to make that stupid accusation when people won’t join the tearfest. Since you’re so clever, maybe you can also call them Nightmarehost? That’s never been done either, well, other than a few thousand times maybe.

    but where is your proof that DH is growing in customers (not just domains)…are they growing overall or losing in the long run due to customer churn? Where’s the proof?

    That’s too stupid to be serious, but I’ll bite anyway. The domains don’t register themselves and most people aren’t buying 1,000 domains each.

    “600,000 domains and growing” means nothing

    It does to people with basic math skills.

    I have a bunch of domains at DH and the whole reason I’m here is that I can host unlimited domains. So one person could conceivably add 300 domains and up the overall domain count but add NOTHING to DH’s overall customer count.

    Some might have 1000… and most will only have one. 300 domains is roughly $2,100/year just in the registrations. I guess you think that all the people than can barely swing $10/month for budget hosting are major domainers, huh?

    Your own lack of logic also proves that they’re growing. If everyone had a bunch of domains and were leaving because they were unhappy, the count would go down that much faster.

    I’d consult with a calculator before you try spinning basic math into your favor again.

    Making your customers happy should be the point of a employee-owned business

    It is and most of their customers are happy. Even if we assumed everyone averaged 6 domains, that would still be 100,000 customers.

    All you have to do to prove that you’re capable of anything other that complaining for the sake of complaining, is find a measly 50,001 unhappy customers.

    Or did you think that when you whine, there are 50,000 people silently cheering you on?

    The unhappy ones are such a tiny minority, that DH would probably be better off if they actually just left, instead of constantly sat around threatening to.

    I like DH, but I’ll stick with my observation that they are starting to make too many stupid mistakes and asking their customers to put up with too much downtime.

    There are millions of hosts and they all screw up, they just aren’t big enough to make the news when they do. If a host only has 50 customers and 30 of them are unhappy, that’s a horrible statistic, but no one would ever hear about it.

    Learn about a thing called “percentages” and re-think whatever you think your numbers might mean.

    I have friends who host here - some have thought of leaving due to site flakiness.

    Ahhh, yes… the whiners that talk about leaving, but never do. Very familiar with them.

    They don’t post here and as such aren’t “fake” posts by competitors.

    You’d have to be incredibly naive to think there aren’t any fake competitor posts here or on most other blog posts. They take advantage of Dreamhosts’ openness, knowing they will never open themselves up to retaliation, because their own customers would bury them if they operated like Dreamhost.

    Churn is never good for any business.

    And yet it’s a reality for ALL of them. So what?

    You want customers to be happy and thus continue to refer new business.

    You mean like the thousands of Dreamhost customers do, while you sit here whining?

    Why it’s so important to you to prove that DH doesn’t need to work on their customer satisfaction is beyond me.

    Where did I say that? My point is that it’s never as bad as the tiny group of tantrum throwing babies pretend it is. Their numbers prove it and the whiners just hate that, so instead of admitting they’re idiots, they just start calling everyone that’s smarter than them a shill.

    I mean, god forbid I post some sensible reasons why DH might try to GO OUT OF THEIR WAY to make their customers happy after putting them through a lot of grief.

    You haven’t posted anything of any value. If you don’t think they go out of their way, then you’re simply an idiot. The billing mess-up alone proves that. Refund, all bank fees, plus doubled in account credit? Yeah, that happens all the time. You would’ve needed a lawyer just to get the bank fees out of most hosts.

    Here’s another little clue about how meaningless the whiners are. If Dreamhost was even 1/10th as bad as what the whiners complain, they’d be too busy moving to another host to post here. Whiners whine… and that’s about it. They’re here for drama, not to accomplish anything, which is good since they couldn’t if they tried.

    The dummies that talk about Dreamhost like everyone thinks they’re horrible are just as clueless as the ones that think the whole world hates Wal-mart… but fail to explain why their parking lots are full around the clock, every day of the year. In other words, even when you cry so loud you make enough noise for 10 people, it doesn’t mean there are actually another 9 that agree with you.

    The majority does agree with me though. Or you could kid yourself into thinking they’re one of the biggest hosts in the world for some other unexplainable reason.

  38. 88
    Faye Says:

    Shawn, stop feeding the trolls. Seriously, it’s making you look like an ass. I’m just happy I was able to warn people ahead of time and explain that it wasn’t us, and then use it to get us more donations for a more stable site, although all the recent downtime has caused us quite a bit of grief. See, when DH has problems, everyone has problems. We had one guy leave, and rub it in our face that he was just going to buy a server farm for himself and start up an independent clone of our site. While I don’t think that will actually come to pass, it’s still not a good thing to receive nasty messages about downtime that’s DH’s fault, not ours. Hopefully the advance warning will help sate some of the murderous passion that arises in our userbase when we go down.

  39. 89
    Shawn Says:

    Shawn, stop feeding the trolls. Seriously, it’s making you look like an ass.

    Only amongst Dreamhost blog user comments, can being right look like being an ass.

    Believe it or not, the comments section wasn’t designed exclusively for whining and being stupid. Personally, I wish they’d close them. Even when something useful is posted in them (rare), it’s buried in all of the posts full of crying, threats, spamming, etc…

    If they like crying that much, then they should thank me for giving them even more to cry about.

    See, when DH has problems, everyone has problems.

    Nope. They have over 1,500 servers. A problem like this one, as big as it is, only affects a tiny percentage of the customers. The system-wide problems are pretty few and far between.

    Go with a small host with only a few servers and that percentage of unhappy customers goes up with every problem.

    Hopefully the advance warning…..

    Instead of complaining about this situation, people should wonder how many other hosts wouldn’t have even announced this, just to keep people from leaving, if they choose to do so. Many would have kept it quiet then played it off as a last minute emergency, knowing most people aren’t smart enough to keep their own backups and would be trapped.

    Then, there’s the smart people that use failover setups on anything that’s important and aren’t even phased by little stuff like this. Of course, doing the right thing is a hell of a lot harder than crying on the web about how a cheap shared hosting account isn’t the most reliable way to host a web site.

  40. 90
    B21 Says:

    Chak De DreamHost :( :

  41. 91
    B21 Says:

    Chak De DreamHost :( :)

  42. 92
    this is real dreamsuck Says:

    this is real dream suck direction:
    day1-move to east - we love new york.
    day2-dog attack - happened to every hositng
    day3-move to las vegas - we love money and want charge more!
    day4-block whole network - for lunch
    day5-move to south - obama will be p.
    day6-water float - two many people piss.
    day7-move to north - server need cooler.
    day8- …. .

  43. 93
    Xkeeper Says:

    My website had been experiencing some insane load times because of a shittastic MySQL server. We finally figured it out and got it moved to another one a few days ago, so it’s back to normal. No reason in whining or leaving over something that really can’t be controlled.

    If you can’t stand the occasional (EXPLAINED) downtime, I recommend you go to HostRocket for a while. We decided to try DreamHost after being with them for 5 years or so (me, only a few; but it was still enough)
    http://www.hostrocket.com/

    Don’t bother looking for reviews, either, since you can find perfect ones right on their website:
    http://forums.hostrocket.com/showthread.php?t=24068#11


    For those that don’t get it, that post was (/is) us. So all of you whining about how boo-hooish the occasional downtime from DH is obviously haven’t been too many other places… it really seems like you only bitch *because* DreamHost announces the downtime in advance, as opposed to the “what do you mean the servers were down for days” responses you get from other hosting companies.

  44. 94
    Nathan Says:

    Hey, gang - Since I haven’t gotten anywhere with support (though they have been reasonably responsive), I wanted to see if anyone else is having symptoms like mine. For the last week and a half I’ve had sporadic problems with e-mail and FTPing (and maybe some website slowness). Stuff times out left and right. I’ll upload five files and the sixth will get stuck. It’s very intermittent. The other day I uploaded and downloaded 35 MB Quicktime movies with no problem; then the thing choked on a 5K HTML file. E-mail keeps not finding the server. FTP to a site on a non-Dreamhost server has been flawless throughout this period. Anyone experiencing anything like this? Thanks, Nathan

  45. 95
    Tonyaaaaaaaaaaaa Says:

    I’ve also had giant email and FTP problems for a few days but I won’t spaz out too badly! I realize that I only pay $10 a month and can’t expect 100% perfection, I just hope it’s fixed soon.

  46. 96
    stephanie Says:

    Shawn, I didn’t even get through your response to my response. It’s just a bunch of hot hair. I’ll submit again - why do you even CARE what I say or need to defend DH so much? I made a suggestion - which is for Dreamhost, incidentally, not YOU. I’m sure they skim these comments even if it’s not the place to post critical emergencies.

    I don’t hate DH, I’ve said time and again in each of my posts that I actually like DH but I think they’ve been screwing up a lot lately. That’s a moderate opinion. I’m not a troll, or a hater, but a mostly satisfied DH user who is frankly getting a bit concerned over the increase in downtime.

    I’m being perfectly reasonable. I’m making a suggestion. Not whining. And anyone who gets on here and starts freaking out over paying customers making suggestions probably has a bit too much time on their hands or something.

    So we have two choices according to you people: Either LOVE Dreamhost and never make a complaint or suggestion, or LEAVE it. Because I think that’s kind of what you’re saying. There’s no middle ground, apparently. If we make one small complaint over something quite significant as a 12-hour downtime, that must mean we’re ungrateful whiners with nothing useful to say. Please.

    I LIKE Dreamhost. But I’d like it to improve as well. That’s the mark of a reasonably-minded person, not some bizarre webhost fanatic.

    At any rate, carry on. I will continue to make suggestions here (and to support) as I see fit…and my suggestion to YOU Shawn (and others like him) is to chill out about it.

  47. 97
    Shawn Says:

    Shawn, I didn’t even get through your response to my response. It’s just a bunch of hot hair.

    You know you read it–you just have nothing to say. And as far as hot “hair” goes, it’s funny that it took you 6 paragraphs of nothing to reply to something you claim you didn’t read.

    I’ll submit again - why do you even CARE what I say or need to defend DH so much?

    If you think you’re entitled to not getting called out for being stupid, you’ll have to go do it on your own site. Did you think the little reply box at the bottom only showed up for you? Like I said, and you know you read, these comments aren’t exclusively for whining and crying.

    I made a suggestion - which is for Dreamhost, incidentally, not YOU. I’m sure they skim these comments even if it’s not the place to post critical emergencies.

    Airhead. These are USER comments and you really can’t figure out why users are the ones that reply? If you thought this was the place to make a suggest to Dreamhost, then you’re not too bright. Where do you reply to other users, through the SUGGESTIONS section of the control panel??

    Yeah, post suggestions where they “might” get “skimmed” through and think that’s the place to put a suggestion. Maybe you can suggest that they add the suggestions section to the panel that’s already there, so you can submit suggestions through that.

    a mostly satisfied DH user who is frankly getting a bit concerned over the increase in downtime.

    This post has nothing to do with problematic downtime. It’s a scheduled move with plenty of notice. It gets done all the time, but others just don’t give a warning. Boo hoo.

    Besides, I’m sure that the internet will survive 12 hours without your adsense site collecting 50% of the money from the people that actually contribute the content.

    I’m being perfectly reasonable. I’m making a suggestion.

    You have not contributed anything that resembles a useful suggestion, which pretty much makes it whining. Telling people to do better doesn’t qualify you as a consultant. If you’re not even smart enough to submit suggestions through the suggestion form, you probably don’t have anything worth saying.

    And anyone who gets on here and starts freaking out over paying customers making suggestions probably has a bit too much time on their hands or something.

    Yeah, your 6 paragraphs of nothing response is definitely time well spent. I see you’re as qualified to give advice on how to spend time as you are on the subject of hosting in general.

    So we have two choices according to you people: Either LOVE Dreamhost and never make a complaint or suggestion, or LEAVE it. Because I think that’s kind of what you’re saying.

    You really are bordering on illiterate. You share the same opinion as the other geniuses that think “anyone that doesn’t cry along with me is either a shill or fan boy.”

    If we make one small complaint over something quite significant as a 12-hour downtime, that must mean we’re ungrateful whiners with nothing useful to say. Please.

    Your whining is what makes you a whiner. Your inability to grasp that this needs to be done just means you don’t know what you’re talking about. The fact that you don’t have a plan b in place for stuff like this just means your site isn’t important, which means it’s not worth whining about either.

    I LIKE Dreamhost. But I’d like it to improve as well.

    So you choose hosts based on what you’re not quite happy with, assuming they’ll read a random comment buried in trash and improve to your standards? Is this your first day on the planet?

    At any rate, carry on. I will continue to make suggestions here (and to support) as I see fit…and my suggestion to YOU Shawn (and others like him) is to chill out about it.

    Good idea. Waste their time blabbing on without a clue. Coming from someone that has a problem with how others spend their time, it’s odd that you think their time would be better spent sifting through your crap than actually doing something productive.

    If they ignore your “be better” suggestion, maybe you can give them some other insightful tips, like “if there’s a fire, put it out and/or call the fire department.” I’m sure they could use that advice! Oh, here’s another great suggestion: “If something breaks, fix it!” That’s really a great one, because it applies to everything!

    Wow… and I thought only you could come up with great suggestions. I can’t believe I’m dropping these pearls for free.

    Here’s the part where you pretend you didn’t read anything, then puke out another 6 paragraphs of nothing and act surprised when I tear that apart as well. See how many times that cycle loops before you can pick up on the pattern.

  48. 98
    Shawn Says:

    And the drama spreads. I guess it was just a matter of time before the whinority felt the need to spread their Dreamhost whining into Youtube videos: http://www.youtube.com/watch?v=Er9uj_rsAfc

  49. 99
    Jack Says:

    My service has also been crappy for a while. I hope this fixes it. Site has been down/slow ~once per day whenever I look at it.

  50. 100
    Anon Says:

    @Shawn
    http://eharmony.com

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