Networking problems in one of our datacenters

We are currently experiencing networking issues at one of our data centers, which is causing downtime on many clusters, and dedicated servers, affecting email and websites. Our networking admins are on the case, and will have this resolved as soon as possible.

Please check back here for updates. We apologize for all inconvenience this has caused.

Update: as of 10:30am Pacific Time, this outage is resolved. If you’re still seeing problems with your domains, please let support know, so we can look into it for you.

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41 Responses to “Networking problems in one of our datacenters”

  1. 1
    jcisio Says:

    Ooops it did it again

  2. 2
    Christian Says:

    This appears here - the official site for site status - 34 minutes after being posted on the webpanel? Seriously?

  3. 3
    ty Says:

    Thanks for the update guys =)

  4. 4
    downhost.com Says:

    Yay!

  5. 5
    idiot Says:

    @Christian - You’ve been notified twice.

    If they emailed you as well would you crawl into a corner and slash up?

  6. 6
    email him! Says:

    Do it. Do it.

  7. 7
    Lame-O Says:

    Ugh. More of the same. DH rawked for a long time but lately has been in the crapper.

  8. 8
    elfleat Says:

    One More Time…

    I am losing money you know?

    You’re gonna pay me?

    Great, i accept credit cards…

    Yes, PayPal too…

    *Sending an invoice

  9. 9
    Lame-O Says:

    That’s the same email I sent support. My business has ground to a halt. No orders - spotty email - and most of all TERRIBLE service from DH

  10. 10
    Mitch O'C Says:

    Same here, bad for business. Fix it!

  11. 11
    fabio Says:

    Dreamhost… the WORST hosting in the world !!!!

  12. 12
    Adam Says:

    WTF is this. I have had nothing but problems with this host since I first signed up. Slow email, slow website, slow support response. I did a lot of research before choosing DH and got a few recommendations for it as well but this is a pretty crappy first impression. And this coming from someone who just left GoDaddy!

  13. 13
    elfleat Says:

    @Adam Godaddy Sucks more than anyone U_U

    Sucks more than the guy who created the suck’s meaning.

  14. 14
    Jake Says:

    It would be helpful if you would list the servers that are affected–I assume this is why my site is down, but I can’t really tell from this update.

  15. 15
    NOT resolved Says:

    The outage is NOT resolved! All my sites, ftp, databases and email are down! Also DreamHost webpanel is down! This is not resolved! :-(

  16. 16
    Scott Says:

    We just transferred from GoDaddy too. So far dreamhost has been a big disappointment with our site going off the air on an irregular and frequent basis. At least with GoDaddy, the outtages were reliable. Arrrrrrrgggghhh!

  17. 17
    Carrie Says:

    I have 7 sites hosted with Dreamhost. They’ve never been down. I’ve lost email access for a total of maybe 3 hours in the past 9 months. Annoying, but OK. Compared to the thousands of complaints on these pages, I feel like I have a different hosting provider altogether.

    But, maybe posting this will break the magic spell that’s been keeping it all working…

  18. 18
    VitorGGA Says:

    huuh, in this momento all my sites are ok! Good look for yours! x)

  19. 19
    mearle Says:

    Problems still abound here … terrible throughput for video and appears files have been truncated.

  20. 20
    Ross Says:

    dreamhost? you were too general with your name, You should call yourselves nightmarehost, it would settle a lot of confusion from the get go.

  21. 21
    DebK Says:

    Well it was fixed for about 1 hour this morning and now it is back to not being able to upload again! And I still have not be replied to on 2 of my support tickets!

  22. 22
    Shawn Says:

    You should call yourselves nightmarehost

    That was almost as funny as the countless times other idiots that thought they were being creative said it.

  23. 23
    RighteousIndignation Says:

    Waaaaaaaah! http://fuckdreamhost.com

  24. 24
    Kazrog Says:

    This is not resolved, all of my websites are down as well. I am also losing money and my clients are calling me incessantly!

  25. 25
    Mitch O'C Says:

    Our email server is blocking messages to an alias that DH is supposed to forward. Stupid!

  26. 26
    Jon Says:

    Hi,

    Man, I’m having problems contacting support. All emails get bounced back and when I try to submit a ticket in my account, it takes an eternity to send the ticket to support.

    I have to wait for hours to get a failure msg. It’s not a browser issue. I tried with IE, Mozilla and Opera. All three seems not to be working with the web based support area.

    Pls drop me an email along with a support email address where does not require an ID so I can explain my problems.

    Thanks.

  27. 27
    DH User Says:

    You guys should put up a reminder for the big move tomorrow!

  28. 28
    Shawn Says:

    Waaaaaaaah! http://fuckdreamhost.com

    Holy crap… that site is nasty and surely Dreamhost will be suing the hell out of them.

  29. 29
    jcisio Says:

    @Carrie: I’ve 2 accounts at dreamhost, one since early 2005 (on deblume), other since late 2007 (on fox). The first one almost doesn’t have any problem last year, but latter (on fox) has problems every week in the last 2 months :(

  30. 30
    max Says:

    Is anyone else’s site down right now??? I know for a fact 2 of their servers are down as my sites are one them.

  31. 31
    Mike Says:

    yep. my sites are both down. -___-

  32. 32
    Musicspro Says:

    you guys should run away from dreamhost.
    always problems everyday…
    apparently they dont know anything about webhosting business

  33. 33
    Dave Says:

    Looks like toadstool is still down. Can’t connect via FTP either.

  34. 34
    Ken Says:

    my sites, email, mysql are all down too. They were working fine 4 hours ago, but they’ve been down the last 2 or 3 hours. My webserver is on “link”, my email is on “blingy” and mysql is on “chip”. Had to go wrong just before Easter didn’t it…. no doubt now I’ll have a deluge of emails to wade through late tonight (its 4pm here in Hong Kong) or during my days off. Woo Hooo…

  35. 35
    N Says:

    Ugh… I’m getting kind of tired of this constant downtime. Time to look for a new host. This sucks. I was hoping DH would be the way to go.

  36. 36
    Chris Says:

    Man, I’ve been experiencing slow activity and down time for days and days now. When is this going to end? I have four sites with Dreamhost on my own account and have setup accounts for several others — a total of probably a dozen sites! When I visit any of these, I get slow slow slow slow slow…….

  37. 37
    Jason Says:

    No Email and it’s 5:25 CST. When will this be resolved???

  38. 38
    Denise Says:

    We’ve not been able to ftp for about a week now. DH says it’s not on their end. But COME ON! WTF? I want to jump ship. Any good hosting sites out there? Been with DH since 2004 and this is the WORST. DH tells us it’s on our end but I can easily ftp to go daddy. Just not one of my sites on DH. Hmmm… FIX THIS!

  39. 39
    Keith Says:

    My site it still down…

    It loads up a page with just ‘INDEX OF/’ and a few hyperlinks … ?!?!!

    What’s going on ??

  40. 40
    Javier Says:

    The site has been slow for days now. It’s clearly not on my end. FTPing 100K of files for an upgrade took nearly 7 hours as the server kept timing out. Come on, it wasn’t a lot of data. Trying to backup the site took all night as the same timeout persisted. Why can’t this issue be resolved? Too many people spend too much time building sites and then have to move them when the provider drops the ball. It reflect poorly on us first, and then on you as we decide to look for hosting elsewhere.

  41. 41
    SEO hosting Says:

    100K should be moved over a few seconds not hours.

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