Spunky and Central Move
We’re about to begin to move the spunky cluster and our central machines. We’ll be taking down servers soon, but our status site, of course, will remain up and running.
Again, we’ll try to keep this move quick and painless as we possibly can, and we apologize for the inconvenience.
For more details on this, see the previous post here:
http://www.dreamhoststatus.com/2008/03/14/central-services-and-spunky-cluster-move/
UPDATE — Sat Mar 22 00:12:05 PDT 2008 –
Most central functions are back up. Dreamhost.com and panel.dreamhost.com are working again. We are currently working on webmail. The spunky cluster move is still underway. We’ll post more here later.
UPDATE — Sat Mar 22 02:45:26 PDT 2008 –
Webmail is up! 99% of all central services are functioning now. Spunky is 80% racked, more info on that to follow.
UPDATE — Sat Mar 22 03:40:27 PDT 2008 –
Spunky is coming up. We’re spotchecking and fixing troubled file, web, and mail servers. We’ll sound an all when all is clear… We will likely be firefighting for the next few hours.
UPDATE — Sat Mar 22 06:01:28 PDT 2008 –
Spunky is still coming up, we’re dealing with a couple of machines that didn’t survive the move and some more cleanup stuff. We’ll keep you posted as things progress!
UPDATE — Sat Mar 22 07:04:35 PDT 2008 –
We have noticed a problem with some of our networks. They seemingly did not make the jump to the new router and we are looking into that. Any websites with IP addresses that look like either 64.111.xxx.xxx or 208.113.xxx.xxx are down to the outside world right now. The machines themselves are up so as soon as the networks are working again they’ll begin working immediately.
UPDATE — Sat Mar 22 09:55:54 PDT 2008 –
The networking problem has been resolved with our network provider so as of right now all services should be up and running. If anything is not working, please open a new support message from our web panel.
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March 24th, 2008 at 1:09 pm
An email would have been good, and justified in this case.
600k emails vs 600k hits on a website. I don’t see the difference. I am fairly certain dreamhost could handle 600k emails otherwise I might be somewhat concerned. As mentioned above they could just drop them into the postmaster@domain addresses.
Planned outages = email us damn it!
Accidental outages = this site is ok
March 24th, 2008 at 2:35 pm
Great idea. Put the important messages where they’re least likely to be accessible when there’s trouble.
Switching to RSS was definitely the right move. Anyone can claim “I didn’t get an email” but it’s harder to claim “I didn’t look at the same site/feed as everyone else and that’s not my fault.”
All the people that didn’t get, or deleted email, would be here complaining about how Dreamhost isn’t using a more appropriate and reliable solution………………. like RSS.
March 24th, 2008 at 3:34 pm
I went out for easter weekend and I missed all of this… good thing this is over =)
March 24th, 2008 at 6:05 pm
For those that are curious about how other hosts handle this, and don’t realize how well Dreamhost did, this is from an email I just now got from another host I use (4 days in advance). They’re just one piece of a failover setup, so it doesn’t affect me, but…
Oh, and that’s a host with a 99.9% uptime guarantee, which people that don’t know better consider an important feature to look for in a host (everyone else, including the hosts, knows it’s just a marketing gimmick).
Like ALL uptime guarantees, there’s usually something funny in there, like:
So, all you have to do is log all noticed downtime (they probably won’t count the server moves anyway) for a year then see if you’re owed a credit, then jump through hoops to get it. Yeah, I’ll get right on that for enough money to buy a Big Mac.
So, is 48 hours (bet it’s longer) with 4 days notice better than 12 hours & 7 days notice, right?
Of course, that’s life and it’s not a big deal. I’m not canceling the account, bashing them all over the net, or anything else. Instead, the sites will be failed over and I won’t see the downtime. Poor me, nothing to whine about. I must be doing something wrong!
March 24th, 2008 at 7:48 pm
I am very happy with DH and find them very professional. There is downtime occasionally but it is professionally dealt with. their support I have found to be knowledgeable, prompt and excellent. could not ask for more.
Simple really - if you don’t like them then move. Stop blabbering like spoiled school kids. There are plenty plenty satisfied customers.
March 24th, 2008 at 8:47 pm
Guys, the AVERAGE PERSON is not a techie like some of you. They do not use RSS. They will NEVER use RSS. This does not mean they don’t have sites hosted here. Many people have sites hosted here that other people developed. I have developed sites for others that are hosted here. Once I put the site up, I don’t take responsibility for the hosting afterwards.
Let me reiterate: The average person is not going to be able to figure out how to use Dreamhost RSS feeds, much less figure out by wading through these messages that they can use a “simple” solution like piping the RSS feed through some sort of feed to email service.
Some of you are obviously living in a tech bubble. Dreamhost should use email AND RSS. it is not an either/or. People should be notified via email because that’s what most people expect and judging from the comments here, that’s what most people want to.
I regularly get EMAILS not RSS feeds from my Internet provider when they are going to be doing networking maintenance. Trust me, they have more than 600,000 people to email too. Somehow they manage to do it. And if I did not get an email from my Internet provider about downtime, I’d dump them.
USE EMAIL + RSS. Get with the program, Dreamhost. Stop listening to geeks who are out of touch with regular people.
March 25th, 2008 at 8:01 am
Are you a techie that uses a push button phone, or are the AVERAGE PERSON that uses the old dial phones? That made as much sense as what you said.
RSS is not a techie thing. It’s just newer, more efficient and more reliable than email. Get used to it, because it’s not going away. Ignoring its existence and thinking the rest of the world will go assbackwards is being like the older people that never thought there was a reason to learn how to work a computer. After all, we still have pens, paper, typewriters, stamps, envelopes, etc… why waste time with techie crap like a computer?
Also, most of the people that have bitched about the email have already shown that they’re not even smart enough to receive it, since they suggested it’s only delivered to DH’s local mail servers. Those customers, since they’re not smart enough for RSS, are totally unreachable during a mail outage and it’s no ones fault but their own.
It’s funny that Dreamhost customers are such babies that they whine about ANYTHING Dreamhost does, even when it’s the better of two choices.
If they offered email, people would complain that they’re using an older less reliable method. If they offered email AND RSS, people would be here whining that they were sent an IM through AIM.
So, since people here can’t stop whining, congrats to Dreamhost for just using the best method.
If the ones that think this is a reason for protest would just leave, that would probably make the whole support system run smoother if less time was wasted on people that are incapable of following simple directions.
So whose fault is it that YOU abandon your clients and leave them clueless? If they signed up here, it’s their responsibility to follow directions. If you signed them up here, then have the decency to explain that to them, instead of just grabbing their money and running.
I can’t believe you’re here complaining about Dreamhost while you put zero effort into taking care of your own clients.
March 25th, 2008 at 8:37 am
LOL there are folks down in the Blingy post talking about triple redundancy and lulzsuits for consequential damages, wouldn’t that be more fun than trying to argue whether SUV’s are better than pickup trucks because they’re newer? There’s such a thing as personal preferences you know, not everybody jumps on whatever’s considered trendy at any given moment. What about Java, wasn’t that supposed to be the next big thing too? I still see a few applets here and there even today but it sure as hell didn’t catch on fire as advertised, but back then one could have just as easily been calling everyone idiots for not using it; that’s just not the way things work though. IMHO, RSS feeds are great if you want to watch something like a hawk, but if you can live with two hours of unscheduled downtime yet would like to know only about the one time in a very long time that there will be scheduled maintenance of that duration, then they are not so good.
Incidentally, you might note that they did not mention paying clients, only that they’ve developed sites here for other people; there are such things as hobbies and/or favors. Why all the assumptions just for the sake of calling people names on the web simply because they have a different opinion than yours?
March 25th, 2008 at 9:27 am
There’s a difference between trendy and being more efficient and reliable. There’s no reason to cater to cavemen instead of using the better solution. Do you use an outhouse, or did you jump on the “trendy” indoor plumbing bandwagon?
It’s no harder than checking email. You don’t have to watch it like a hawk.
Using that logic, you’d have people complaining here because they only feel like checking email every 8 days and missed the notice anyway.
So, you call all of your friends clients? I guess that’s no more ridiculous than the one-man-shows that call themselves “President.” It’s not an excuse. Doing something for free is a reason to be incompetent?
IF THEY setup the accounts here for clients, then they should have filled their clients in on how things work. Or better yet, choose a different host if you hate the way the one you’re using does things, instead of whining on their blogs about something you already knew when you signed up.
IF THE CLIENTS chose to be here, then THEY should already know how things work.
IF THEY DID NEITHER OF THOSE, then they’re just pathetic for whining on a host’s blog that they have nothing to do with. That time could have been better spent educating their clients for next time.
I’d say that about covers it.
Another thing I’ve noticed (not just here) is that “web designer” seems to be a fancy term for “template monkey.” They seem to have a problem with accomplishing simple tasks without having to blame someone else for something, and can’t figure out the most basic things about the internet. I’m surprise they figured out how to make the jump from construction paper & scissors to something like Photoshop.
March 25th, 2008 at 9:27 am
Shawn, guess what? Email isn’t going away. And RSS is just not accepted or the standard. I don’t care if it’s newer, There are a lot of people who cannot use RSS. Just because someone is not technically inclined does not mean they are STUPID or useless people. People have different types of intelligence and the fact is the AVERAGE person does not use RSS unless by accident (i.e., they use it through MyYahoo or Facebook or something, because it’s built in to the app.)
You can do a quick search on Google and see the stats. One study (though this was in 2005) found only 3% of Internet users were using RSS. I found a more recent article, that is New Zealand specific, but is probably indicative of the whole:
http://diversity.net.nz/5-reasons-why-92-of-new-zealanders-dont-use-rss/2008/03/19/
This article discusses how 92% of New Zealanders DO NOT USE RSS. I’m sure that applies worldwide.
So Dreamhost can continue to offer only RSS and piss off probably 80-90% of its users who don’t even know what RSS is (let’s assume maybe a slightly higher percentage of geeks here) or be smart and offer email alerts as an option.
Your argument is otherwise ridiculous. This is not about people “not being able to follow simple directions.” First off, DH never gives people simple directions on how to receive support updates in the first place. Second, customers are demanding email alerts and that is the main reason why DH should provide them.
As for your ridiculous insult that somehow I should be providing FREE ongoing technical support to people I’ve done websites for in the past, without a regular maintenance contract, when otherwise maybe they are updating their site themselves or having their brother do it, no, I don’t take responsibility for a website for years after it’s done when I’m not being paid to maintain it.
I do tell people to just check in with status.dreamhost.com regularly to see what’s going on. That’s what *I* do. I don’t even subscribe to RSS. I don’t want to have to set it up and get a separate app going that I need to check just for DH (the ONLY company that asks this of me), and so I just bookmark this page and check in manually. But I should not have to do that. I should get email directly from the company.
March 25th, 2008 at 10:09 am
That’s nice. Now, do you mind pointing to where I said it was? Not going away doesn’t make it the better method for something like this–ESPECIALLY when you get people that claim they “didn’t get that email.”
They still make VCRs, so let’s not watch something trendy like DVDs, which are clearly just for techies that can adapt from tapes to discs.
This is a perfect example of where RSS is more reliable and efficient. That IS a reason to use it instead of email.
You’re trying to defend your inability to follow directions with old stats that target a meaningless demographic, then apply it to something that is totally irrelevant.
You can take that same percentage and say that hardly any internet users have a need for their own website, so there’s no reason to have hosting companies.
That is 100% wrong. If you can use email, you can read a feed. There’s not a single thing harder about it. People are just making themselves look stupid because they’re too lazy to take 1 minute and follow directions.
Wow, that means A LOT. I guess 92% New Zealanders need to stick with New Zealand hosting. Does it say that only 8% are smart enough to follow directions and use RSS if needed, or are you just being irrelevant?
Maybe for your next intentionally misleading stat, you can claim that Dreamhost is wrong because 0% of Amish communities use RSS.
Actually, it is. It would be easier for you to see if you weren’t part of that group.
Wrong again. I love how dummies like you pull random stats out of your ass to push an agenda, instead of just realizing that the “80 - 90%” of the people you’re referring to, are really just better at following directions than you are.
FACT: Out of hundreds of thousands of customers, a tiny handful are too stupid or lazy to follow directions and come whine in blog posts. All of that are capable of thinking are never out of the loop.
I like how you only poll people that agree with you to come up with your stats, instead of recognize that a few whiners don’t speak for the majority. What’s next? Are you going to go poll members at an AA meeting and claim that 100% off all people are alcoholics?
You have nothing better to do, as seen by your posting here. This was already explained, but it’s apparently too difficult for you to understand.
If you, as a template monkey, are incapable of thought beyond slapping up a template, then consider this:
If YOU didn’t set up the hosting, and YOU are not a Dreamhost customer, then this doesn’t affect you and you should probably find something that actually does, if you just want something to cry about.
If your “clients” are contacting YOU when they have problems with their HOST, then YOU didn’t make it clear to them what they’re paying you for. Be more upfront with people and you’ll avoid this confusion.
If THEY chose to host here, then who cares what their hired template monkey thinks about anything? THEY signed up here, THEY agreed to everything as done by Dreamhost, and if THEY don’t like it, THEY should go somewhere else.
And by the way, taking a few seconds to tell them something about RSS isn’t quite the same as driving yourself into bankruptcy by giving away free lifetime support. It’s funny that you’re trying to pass common sense off a some amazingly difficult task.
Then go to a company that sends them. Is that too hard for you to figure out? That BS is soooooo old. It’s the same as the morons that complain about no phone support, even though they’re the ones that signed up for it.
Seriously, how stupid do you have to be to use a company that gives the exact opposite of what you want?
March 25th, 2008 at 10:09 am
I was referring to
which does not mention anything about clients, which it turns out they are at least in some cases but they responded to that already, still at that point you were just making an assumption in order to build a straw man. It’s no matter though, your opinion is quite clear, anybody who doesn’t like the same things you like and dislike the same things you dislike is obviously an imbecile, and that’s the end of the story. If that’s what makes you happy, fine. I’m content to be a moron then, because I laughed when laserdiscs came out, and so many other things too; not every new technology is the lightbulb or the automobile. Also there are some that are on that level or at least nearly so, but only in a certain niche. A computer is more advanced than a hammer but I still wouldn’t drive nails with my CPU; increased sophistication does not make something the most appropriate solution for every person and in every situation. What I meant about RSS wasn’t that you have to watch the feed like a hawk, but that it’s awesome if you really want to see every update to something, and yes the people who whine every time the server they’re on reboots would be wise to subscribe, but IMO the trouble is there is no threshold - I wouldn’t want to be emailed 99% of what would come through the feed either. Maybe that’s just me though.
March 25th, 2008 at 2:25 pm
Shawn,
Get over yourself.
1.) I don’t want to check or get a RSS feed every time a email server hiccups or some hosting server is in the middle of a fail over. I don’t care.
2.) I also don’t want to get emails every time the above happens. It’s routine…
3.) A 12 hour downtime IS a big deal and RSS isn’t as prevalent as email. Whether it SHOULD be or not doesn’t matter.
This is about communication , not opinions about the world or what you think everyone else should do.
I personally check the status site once every week, but I’ll look at it if I know somethings not working right.
The people that don’t check this status site for more than 2 weeks, or don’t check it EVER, probably aren’t the kind of people who will ever use RSS.
So again, the people who are surprised by the outage or upset wouldn’t use RSS in the first place. It would be more “useful” to yell at them for not checking the status blog more often.
AGAIN: People SHOCKED by the outage that had MORE than a week of leadtime, wouldn’t use RSS. If they ain’t “on top of” checking the status regularly, they ain’t “on top of” whatever is called “efficient” right now like RSS. And efficient is relative. It’s not efficient to me because I don’t want one more thing to check, setup, or manage.
Dreamhost sends it’s newsletters with no problem via email.
Sending a 1 or 2 week notice about a 12 hour downtime would be no hassle and would reach 100 percent of it’s intendend audience. (That’s efficient.)
But if everyone checked the status blog once a week….
March 25th, 2008 at 2:31 pm
The imbeciles are the ones that don’t even agree with their own opinions–not mine. If your opinion is that what you want is the opposite of what Dreamhost does, then yes, you would be an imbecile for paying to be here. No surprise that these are the same people that can’t figure out RSS.
Do you really not see that it’s the EXACT SAME stupidity as the geniuses that whine about no phone support?
The irrelevance of all your technology comparisons makes me wonder if you even know what RSS is. Comparing a hammer to a computer might make sense if I was comparing cotton balls to hand grenades, but you can’t really apply it to something as similar as email & RSS.
Then you setup a custom feed that doesn’t send you every single thing. The directions on how to do that were in the same newletter that explained how to have alerts sent to your inbox.
It’s no surprise that the “gotta have email” crowd was too stupid to follow instructions that were MAILED to them.
http://wiki.dreamhost.com/V9.05_May_2007
Of course that would require someone that cares about their account status to click on the big “ACCOUNT STATUS” link in the control panel and see the custom RSS feed that cuts it down to their servers.
Even for someone that’s not smart enough to get the newsletter, or ever click on the account status link, a 5 second wiki search on the wiki brings it up.
That’s also why all the geniuses that are talking about how they HAVE to offer both are totally clueless. It’s up to you how you want to stay on top of the feed, but there is no need for anything more than the feed from Dreamhost. Thinking otherwise is just stupid.
Several people have linked to RSS info throughout this while cryfest and everyone was just too focused on being clueless to learn anything.
It’s not a “techie thing” by a long shot. Anyone that can’t figure this out really is just a moron.
The ones that are even bigger morons are the ones saying they need to offer both. Why the hell would you need email and RSS when you can get the alerts in your inbox? There hasn’t been a single intelligent argument for the necessity of email in this entire 14 page pile of garbage.
March 25th, 2008 at 2:59 pm
No offense but some of you aren’t too smart * chads post is way off
If you want email then have rss alerts sent via mail.
If you want only want alerts that have to do with your server just go to the account status panel and use that feed.
Can any of you people that think rss is complicated answer this simple question…………………….. What do the first two letters in rss stand for?
### I personally check the status site once every week, but I’ll look at it if I know somethings not working right. ###
There’s no reason to ever check it just subscribe to a feed or have email alerts.
### Sending a 1 or 2 week notice about a 12 hour downtime would be no hassle and would reach 100 percent of it’s intendend audience. (That’s efficient.) ###
Im no guru but I know enough to know that’s way off. Email is not that reliable because of spam filters and people that delete accidentally.
All hosts i hav used never gave any warning so dreamhost are hard to beat in this case. Im surprise that other host above even got 4 days notice for 48 hours of downtime.
Main point - no reason for dreamhost to load email servers just use rssfwd or some other service and get your own email alerts if you cant figure out feed readers
I can’t wait to see if anyone knows what the first two letters in rss stand for!!! :o)
March 25th, 2008 at 3:06 pm
Really Simple, duh, I’ve been using it since it first started, but I don’t use it for DH for the exact reasons Chad mentioned that you think are so far off.
March 25th, 2008 at 3:09 pm
### 3.) A 12 hour downtime IS a big deal and RSS isn’t as prevalent as email. Whether it SHOULD be or not doesn’t matter. ###
Thats not correct at all
Email gets lost,deleted….. rss does the same and more.
Get email alerts but if you lose the mail or have a mail problem and can’t check you can go to the feed. If you can’t figure out feeds then you can go to this site. This way you have no excuse for not knowing whats goin on.
Dreamhosts way gives you everything email does and more but only people too stubborn to learn disagree or argue about it.
March 25th, 2008 at 3:13 pm
### Really Simple, duh, I’ve been using it since it first started, but I don’t use it for DH for the exact reasons Chad mentioned that you think are so far off. ###
His reasons arent reasons he just doesn’t know what hes doing. The ‘really simple’ part funny because of how many people cant figure out how easy it is even if you want email or only alerts that are about your server and not every post
March 25th, 2008 at 3:16 pm
i mean all you have to do is get your custom rss link from your panel and enter it at a service rssfwd.com or any other service liek that.
You get just the warnings that affect you in your email. Piece of cake!
March 25th, 2008 at 3:20 pm
Maybe this will help, I will spell it out.
Scenario #1 - Site goes down unexpectedly, and it will take 45 minutes or something to replace the hard drive = It’s already offline so I can’t put a warning on the site, or use an admin section to email warnings to members, and even if I could it would be fixed before anyone notices anyway. There’s absolutely no point in me knowing about it at all, through any channel. This is the “typical” situation anyway, and despite what some claim, even this is rare.
Scenario #2 - There’s some supermassive, practically once in a lifetime project of some sort which is going to take things offline for a substantial period of time that they know about well in advance. This I would like to know about, and it’s only happened once in the four years I’ve been here, which isn’t bad at all. The problem is, why in the world would I want an RSS feed or stream of emails all the time, that will only tell me something I actually give a damn about once every four years at most?
March 25th, 2008 at 3:44 pm
You complain that you get too much info or none at all? Geeeeeez… if the custom feed doesn’t narrow it down enough can you really not delete or skip over the other alerts? Thats hardly a huge stream of emails to deal with
Youre spending more time complaining here than it takes to delete an alert!
Oh well I did a step by step for anyone that wants to stay updated by email but I guess not everyone wants updates and just wants to complain
March 25th, 2008 at 3:53 pm
ZZZZZZZZZZZ:
Exactly!
Using the RSS feed link on my web panel would also give me a whole bunch of crap that I can’t do anything about and probably wouldn’t notice because this is Scenario #1.
Looking at all the RSS feeds on the status blog, no matter which category, I would get a whole bunch of crap I’d never read or care about. Even “Major Outages” has a lot of entries, and it’s kind of a misnomyer. There’s no “once in a lifetime we know this sucks but it’ll totally make you love us more after the move!” category, like in Scenario #2 that ZZZZZZZZZZZZZ laid out.
“You get just the warnings that affect you in your email. Piece of cake!” - I do NOT see how this would be possible. I think I’d get to see a LOT of warnings I don’t WANT to see no matter HOW I managed the RSS because of the categories. Or maybe there’s extra filtering things…but you know what:
Since I look at the site once a week I’m bound to see:
1: Any big problems coming up.
2: Quickly see if Dreamhost is getting better or worse.
So *that’s* a piece of cake for me, Chelsea.
So basically, yes, RSS is useful for people and people love it. However, I don’t care about it and it doesn’t make my life more productive, it doesn’t fit under how I manage my information overload. So call me old fashioned or whatever, that’s not what I’m talking about. I’m not trying to agrue about how you think the world should get it’s information and content pushed using this RSS fad.
The people that DON’T use it because they don’t know how or haven’t heard about it most likely DON’T check the status page. But they DO check their email. EVERYONE does that.
Dreamhost says users should bookmark and check the page. It’s the users FAULT if they don’t.
But in this 12 hour downtime, a good PR package could have been sent using an email the same way they promote things using the newsletter. This would have been good for DH and all customers.
“Get email alerts but if you lose the mail or have a mail problem and can’t check you can go to the feed”
1. The issue we’re talking about is one that had a week plus of notice that I knew about a week in advance and was FINE with because I am HAPPY about more capacity.
2. I’ve never “lost” email in my entire life.
3. A DreamHost mail problem would prevent this RSS feed from getting to me, in which case, I check the status site. Why would I go to the feed when I can go here and read comments on the site the way I was supposed to experience the site?
4. I don’t want email ALERTS, but I think email notices about Big Not Going To Happen Very Often Events would be helpful for the MOST people.
“Email is not that reliable because of spam filters and people that delete accidentally.”
Uhm…Well, those sound like a USER errors to me… and those same people should setup a RSS that they’ll ignore or not read very carefully just like they do they’re email?
That’s a good plan.
March 25th, 2008 at 3:56 pm
For the record,
I LOVE this blog and the openness at the other blog, but what annoys me are the YOU SHOULD SETUP AN RSS snobs and the people who thought it would be TOTALLY out of the REALM of possibilty that sending an email about this ONE occurence would have been ridiculous! It’s insane to think that email is outmoded by RSS! Just INSANE!
March 25th, 2008 at 4:14 pm
Oh, and YES, putting the status updates in the dreamhost mail boxes would be stupid. I agree. I, too, understand that you cannot check your dreamhost mailbox when dreamhost is having downtime.
But we’re talking about the week NOTICE of the problem, which would have been able to be read through email, and more folks would have been able to read.
Email > status blog > RSS feeds of status blog
March 25th, 2008 at 4:20 pm
You had a week of notice on this site already. You cant be bothered with checking the site, cant be bothered with an rss feed, cant be bothered reading email alerts. I get it now you just want to complain.
I had more typed up and it says waiting moderation but anyway you are still not getting it. You spend more time complaining here than it takes to delete alerts you don’t want to read and its not that many.
Anyone that wants to get the emails just follow my easy directions above. Dreamhost system give you all 3 of these options if you follow the directions…….. email, rss, check this site.
March 25th, 2008 at 4:22 pm
You had a week of notice on this site already. You cant be bothered with checking the site, cant be bothered with an rss feed, cant be bothered reading email alerts. I get it now you just want to complain.
I had more typed up and it says waiting moderation but anyway you are still not getting it. You spend more time complaining here than it takes to delete alerts you don’t want to read and its not that many.
Anyone that wants to get the emails just follow my easy directions above. Dreamhost system give you all 3 of these options if you follow the directions…….. email, rss, check this site.
March 25th, 2008 at 4:30 pm
Please define “complaining,” if I wanted to complain I would do that to DH support. I’m simply trying to clarify why even people who are familiar with RSS might not feel it’s the most appropriate line of communication for all situations.
For the record, it was the Spacey move that affected me not this one, and they sent out an email for that. The trouble was, because my account hadn’t started out on that cluster, their system was still reading me as being in the original one, so I didn’t get warned through email or RSS, and I didn’t make it a habit to stop by here at the time. If I had mentioned anything about it though I would have had people calling me a moron and crybaby and so on without any idea what my exact circumstances were, so I just happen to think that people assume far too much in order to, ironically, complain about people complaining.
March 25th, 2008 at 9:29 pm
“You had a week of notice on this site already. You cant be bothered with checking the site, cant be bothered with an rss feed, cant be bothered reading email alerts. I get it now you just want to complain. ”
Chelsea, I said above, that I got the notice a week ago, was fine with it, and was happy they were moving.
Again, what we were saying, was that RSS isn’t the best way to communicate this, nor the blog, nessesarily, for most of the customers.
Blog = Here’s why this isn’t working. Go watch TV for an hour and come back later.
Email = Hey, this isn’t going to be working in a week, so go out and see a show or something. But it’ll be awesome when we get it all moved! Yay us! Wooo!
But what do I know. I “don’t know what I’m doing”.
Yah, this is lame, heh… you’re right.
I just wanted to stick up for people who were being called stupid for wanting an email notice for something like this. It’s not like they’re crazy. They’re just people.
March 25th, 2008 at 10:54 pm
>> RE: Again, what we were saying, was that RSS isn’t the best way to communicate this, nor the blog, nessesarily, for most of the customers.
Dude, are you even being serious? If you want an email, use email alerts. IT’S THE SAME THING!!! She just walked you through the whole deal.
If it’s something you’d get an email about, it’s posted here, so the email alerts give you the exact same content as an email straight from Dreamhost would. So if you want an email, use the email alerts and you will get one.
It’s absolutely no different than if they switched to email. What part of that aren’t you getting?
Even a search of the wiki shows Dreamhost recommending the same site she mentioned for email alerts.
At least she helped out. You are just going on about nothing.
Even though you don’t get it, right now every customer has an option to hear about problems by Email, RSS or checking this site.
>> RE: I just wanted to stick up for people who were being called stupid for wanting an email notice for something like this. It’s not like they’re crazy. They’re just people.
So you don’t think there’s such a thing as stupid people? No one said they’re crazy, just stupid. And you’re saying stupid stuff while defending them so I don’t think you’re really helping the cause.
Everything you say indicates that you have no idea of how this works, so why not spend some time reading up on how it works, instead of arguing against logic.
March 25th, 2008 at 11:44 pm
*Sigh* Why all the condescension over a difference of opinion… Neither of us needs “walked through” anything, with live bookmarks I can just stick any feed I want right up in the toolbar in less than a second, and do when it’s something I need to follow that closely. None of that is the point. I don’t want a feed of trivial things, NOR do I want EMAILS about trivial things. I certainly wouldn’t mind an email about really major planned outages though, how does that make me stupid? Why am I going to hover over my little DH bookmark every so often for the next four years at least before there’s anything there that would be worth preparing for? What do I need to “read up on” which will make me see the light that shines upon you great infinitely wise people? They can email me a newsletter once a month, so how much harder can it possibly be to send an email once every few years?
March 26th, 2008 at 4:31 am
You’re right, I should be high-fiving you for being stupid. What was I thinking?
Yes you do because neither of you grasps that email is already available and every time you get an email alert, that would have been an email they sent.
The email alerts send you the exact same thing they would email you. Is “exact” the word that is throwing you off? Something is, because that simple sentence is way over your head.
In other words, you just want to complain. At least that’s one thing in life you’ve figured out how to do.
You subscribe to the feed for YOUR account and email alerts. Then you don’t get hammered with every single post.
If you can’t delete 5 extra email alerts per year? Poor baby, must be tough being useless.
You’re stupid because you can’t figure out which emails to read and which to delete.
Go back up and figure out which part of that simple sentence is giving you the problem and I’ll type it slower for you.
Because you’re an idiot and you never even need to do something as hard (for you) as hovering a mouse. Pushing the delete button for a few extra emails might be less strain for you than mouse hovering, since you don’t have the stamina to keep that up.
Start with Common Sense 101.
If that doesn’t work, just give up, because if something this simple is difficult for you, life isn’t going to get any easier for you.
That logic fails on you, so why should it work on them? You make something as simple as deleting email seem impossible, so there’s no way any human alive could possibly pull off what you’re asking.
You can’t be this stupid, so you must just be a troll. I can’t believe anyone is as completely useless as you’re trying to come off as.
March 26th, 2008 at 9:13 am
LMAO you’re really that insecure that you need to spend your life fisking posts on DH status to make yourself feel superior, well if you wanted to make me cry you’ve nearly succeeded - not through the elementary school level insults, but because it’s like seeing starving African kids on TV during Christmas. Funny how the stupid people have no trouble comprehending and even agreeing with the opposing point of view except on one detail, but since you really believe that talking like a third-grader on the web makes you look brilliant, I suppose I should let you have one of your scarce moments of self-worth.
March 26th, 2008 at 11:22 am
Hot Date: It would be really nice if we could have a candlelight dinner sometime…
Rabid DH Fanboy: Candles??? What kind of a moron are you, we already have lightbulbs!
Hot Date: Believe it or not, I’ve already noticed that, it’s just that candlelight is so romantic.
Rabid DH Fanboy: How can it be more romantic? Candles give off light, lightbulbs give off light, they do exactly the same thing except that lightbulbs are newer and better. Any imbecile can see that except for you, so you are an idiot even among imbeciles!
Hot Date: Yes lightbulbs usually are better, but there’s still a time and a place for candles, a nice romantic one at that.
Rabid DH Fanboy: That’s it, we’re over, obviously you have no common sense and could never grasp my superior intellect. All you ever want to do is complain about your own laziness and incompetence. It’s not my fault that you are so inferior to me that you can’t even operate a light switch, and too stupid to realize that light is light and new is better than old.
Hot Date: Uhm, whatever…
March 26th, 2008 at 11:55 am
Hey, look, another long post that says nothing, further showing that’s exactly what you know.
Yeah, your security is just shining through… almost as much as your amazing ability to grasp the basics. Explain how your time here is well spent, because I’m not seeing it.
And you really told me with “LMAO.” It’s a good think you were able to express chatroom emotions like a 12 year old while talking about elementary school insults.
It’s not that I stand out as being superior to you, it’s just that you stand out as inferior to everyone else that can grasp the simple things.
If it was superiority on my end, I’d look down on all of you equally, but I’m specifically pointing out that you stand out as being stupid, even in 14 pages of people not knowing what’s going on. Even Chad realized how lame this crap was, admitted it and stopped. That makes him better than you.
The reason they’re better than you is because once they see the way to stay on top of things, they’ll implement it and learn from it. You’re too busy being lazy and arguing against common sense to learn anything.
You and Chad were the only two that argued with her advice, but even he backed away from that. You’re the only person here trying to make it look like deleting a few emails is a lot of work and not worth the end result, which is always being warned when something like this happens.
Is that your example of being mature and intelligent? Is that the goal I should be shooting for?
That’s how you see it in your head, but the reality of it is that you don’t even grasp the basics enough to be able to agree with anything, beyond maybe throwing in a lucky guess.
Seriously, explain to everyone how being too lazy to delete a few alerts at the risk of being clueless and uninformed makes you the smart one in the bunch.
Other than crying and being stupid, the only other thing you’ve done is argue with the girl that gave good advice and tried to help everyone out. Meanwhile, you had done nothing but whine and weren’t even capable of contributing as much as she had, and still couldn’t even just let that go without issue.
Smart people know to communicate with others on a level they can understand. You give yourself too much credit if you think it’s 3rd grade.
Blah blah blah… more nothing. Is that you’re clever way of saying that even you finally realized you don’t have anything worth saying? There’s a difference between having something to say and having to say something.
Maybe you can be twice as mature while showing you have to reply to this by using “ROFL” instead of “LMAO.” That will show everyone that you’re much smarter than me because you “LOL” louder with each reply. No one will notice that you have nothing to say if you throw enough of those in there.
Also be sure to keep playing make-believe psychiatrist. It’s a great distraction from how every post you make indicates you don’t know how things work. No one can see through that act and everyone will believe that someone that can’t grasp the most basic things is able to give an accurate analysis on human behavior.
March 26th, 2008 at 12:03 pm
Wow I can change names too! Look how clever I am everyone.
More nothing to see. You are falling apart like the trolls always do.
“Fanboy” translates to “I have nothing to say and watch how I no longer even try to hide what an ass I am.”
March 26th, 2008 at 12:20 pm
wiki.dreamhost.com/V9.05_May_2007 - A tiny drop of useful content in a sea of garbage.
March 26th, 2008 at 2:25 pm
If there’s anyone left who’s even bothering to read to any of this, as a make-believe psychiatrist, I’m positive they would have a very high opinion of both of us. Once again, I wouldn’t want a phone call every time a loved one changed location, like going to the store after work and so on, but I certainly would like to be notified in an actual emergency, like them being treated at the shock trauma center. I get exactly what you’re saying, thinking like that obviously makes me a moron. Okay, fine then, I am, no problem. There, I admitted it myself right here online, you can now rest assured that I’ll be devastated for the rest of my life. The reason I haven’t gone away and still won’t, aside from being chained to my desk until at least Friday, is that it is truly fascinating, not to mention amusing, to watch people deconstruct your every word because you dare to mention that one important email in a very long time is more convenient than a several of them over mostly nothing.
March 26th, 2008 at 2:40 pm
Oh and I forgot to mention - ROFL
March 26th, 2008 at 3:12 pm
is that it is truly fascinating, not to mention amusing, to watch people deconstruct your every word because you dare to mention that one important email in a very long time is more convenient than a several of them over mostly nothing.
haha.
Plus - what else can I do when my email isn’t working correctly yet? =)
March 26th, 2008 at 3:48 pm
All that time and you still couldn’t come up with anything worth saying? Not like that was predictable.
I see you still don’t realize that the reason you miss that one important email is because you choose to not receive it. That’s 100% your fault–not Dreamhost’s. Everyone that wants to, does.
Your “every time someone moves” example makes no sense since you can only receive alerts that apply to your account. Count how many of those posts even exist here and that’s the tiny number (not a flood) of alerts you’d receive. Yeah, hitting the delete button 5 times a year is a real hassle. Definitely not worth it just to not miss important news.
Just like those suckers that read the newspaper, even though the news isn’t about them. They should be at the newspaper site whining on their blog about how they only want newspapers sent out when it has news about them.
That number is the exact number of emails you would receive if they switched to email. What gets posted here would be an email. Nothing changes.
You’ve spent more time here not being clever than it would take you to delete irrelevant alerts for 10 years, so you seem to be a little off on calculating how important your time really is.
March 26th, 2008 at 5:17 pm
Ah, I see, I’m supposed to respond to all the point-by-point analyses in kind. No thanks, if I started out by saying “This a formal discussion of how I am perfect in all ways and ‘WTF?’ is not,” then yes I’d have a lot to answer for. Since I didn’t, anything I would respond with is already self-evident. The one thing you are pointing out that applies regardless, I’ll humor you on.
As of right now there are six issues in the feed for my personal account alone. Multiplied by the number of friends’ sites on other clusters that I manage the “technical” aspects for, I would expect an awful lot more than five emails per year. I suppose I should have them share in the burden but suffice it to say they are mostly the type of people who have good reason for letting somebody else deal with those sorts of things.
I could definitely give it a try for a while and see if that concern is valid or not, I just find it strange that nobody managed to suggest that without questioning peoples’ intelligence.