Problem with central services (panel,webmail, etc..) and spunky cluster

I have a funny story that I keep wanting to tell you folks: I had problems BEFORE I EVEN PAID FOR HOSTING!!

They wouldn’t even let me sign up!

You something’s up when dreamhoststatus.com is down… and the web panel is down… and mail…

Huh. I hadn’t noticed, since I’m so busy moving my clients to other hosting providers… DreamHost you’ve blown it so, so badly this time. Bye-bye.

Webmail’s gone from ponderously slow to not working at all over the last 24 hours. Dreamhoststatus.com was down when I checked, and same with my DreamHost control panel. It’s not funny anymore people.

http://wwwfail.com/?url=www.dreamhost.com%2F

This problem showed up for me as an inability to send mail normally, or connect to webmail. Just FYI.

Coincidental that this happened as I was migrating a site AWAY from Dreamhost! Oh well.

SSH to alondra is also down, apparently.

Since the Data center move, my site has been horrifically slow when trying to access anything on a DB.

http://www.kiltsrock.com

I’m glad to have a speedy response (once the blog came back up.).

So long as what I told my client (20 minutes) is OK, or another update is posted, this is what I ask for.

10 MINUTES LEFT

site was down for 12 hrs yesterday, and 3 today

The funny thing is that just before my site went down I noticed it was running about 3 times faster than usual….I guess that’s what I get for thinking dreamhost did something right for once…

SSH to Abbazaba is shit too… as are all my websites… I was uploading a new copy of one of my GPL programs, and POP… dropped to a crawl. Hope we work this out soon, DH… sometimes this stuff is amusing, but it is getting a little irritating now. (and it’s difficult to irritate me.

Figure it out, please.
Matt

OK, this has gone too far. I’m registering with Hostgator and we’ll see how things go. Scheduled downtime like last weekend is one thing, but this random downtime getting really tiring.

my website http://www.kejut.com is also down.

Hope that all the incoming mail is queued to go out and doesn’t just disappear.

thanks again! you guys really sort of suck.

Thanks guys for the warning, I was right in the middle of a blog post I can always count on DreamHose.

Hey, this looks more “major” than “medium.” Not just webmails and panel–sites are down. Update, please!!!!

yeah i’m the ..th

I was actually opening the panel to test switching one of my accounts to use Google Apps so I get more reliable e-mail service with better spam filtering. Looks like I’ll have to wait…

And yes, if you don’t know, you can use Gmail’s functionality (including IMAP) with your custom domains. More info here: http://www.google.com/a/help/intl/en/index.html

I still love dreamhost for the cheap hosting though…

I got this: “You are posting comments too quickly. Slow down.”
This is the place for the infiniteloop waiting for the interrupt from DH (when my site is back)

jesus fucking christ!!!!! how many fucking times are you guys going to go down????

none of my 4 sites work, this is crazy. Will someone set up a status page so we can look and see why our sites are working occasionally - this site’s becoming more popular than google for my right now.

It’s been 20 mins now…

あいうえお -> this is a i u e o in japanese hiragana.
maybe it is useful for you to memorize it while waiting your site to back up.

mediatemple

This is from DH’s Shell:

[limbo-spunky4]$ lynx kejut.com

Looking up kejut.com first
Looking up kejut.com
Making HTTP connection to kejut.com
Alert!: Unable to connect to remote host.

lynx: Can’t access startfile http://kejut.com/

This is goddamn ridiculous.

It’s not just webmail and the panel, my whole site is down. Weirdly, I just was able to ftp to it, but that’s it.

anhosting, same price, same stability. (Actually, might be a little worse, if you can believe that.)

OK. Any suggestions for reasonably priced shared hosting that is reliable? . After 18 months with DH, I finally give up. I guess their cheap pricing matches the quality of their product.

20 minutes huh? Ri-ight.

All my sites are down, too. Second time this week, and I can’t connect to report it. How can this be “medium” severity?

Christ - I was in the middle of a transaction - no the customer is *poof* vanished into dreamhost hell! - If all my sites didn’t have so many frikkin DB’s…. no more DH, no more…

Host gator (unlimited domains)
aplus dot net
host monster (unlimited domains)
brinkster

Spunky is completely down. I just went through downtime over the weekend for the planned outage. Spunky also went down when Randy cluster was being fixed recently. This is TOO MUCH. GET IT TOGETHER DH!

Well, it’s been 20 minutes.

Dreamhost has always been great. Best service for the best price. It’s not usual for something like this to happen.

To hell in a hand basket. Nothing else to say.

Jiji: Actualy it has not been 80 minutes, there is some kinda problem with our dreamhost status wordpress install that is reporting the post time incorrectly. We are working to fix that bug as well. The actual time of the post was 1:12 PDT . I will be updating the post in a minute with more information regarding the downtime.

My site is down…again? How long for this time? Kinda lame now…

Well, my site has been down all day as well on and off for a little over a week. It seems to go through multiple periods of downtime and then everything will work fine for a while. I do agree that this is getting a little out of hand though and I think the issues they are experiencing today go a little bit beyond a single issue. I’ve been very patient with DH over the last 2 years but these extended downtimes are really starting to degrade the appeal of my site. I’ve got a static ip at work so it looks like I will be hosting myself in the near future so I can migrate away from this shared hosting nightmare.

I like powweb.com for hosting. they are great.

If uptime is so paramount to you people, why do you not do a round-robin dns or equivalent, so when your DH site goes down it refers back to your local machine which is mirroring the same site to take the downtime load. I once did this when I was fanatical about uptime.

Nowadays, I just come here to read your whining… it’s better than any other comic relief available. Get over yourselves, only someone as cheap as you would complain about a cheap service being cheap, and not be pro-active about implementing a solution.

I’ve paid less than $100 and got constant stable performance for years. This is not acceptable for this price. I’ve had better service.

I’m back up with the panel.

What really, really, really, really makes me cross is that they’re completely unapologetic beyond the usual “sorry for the inconvenience” BS. If you’re really sorry give all ppl affected some sort of compensation. Some of us actually run biz sites and not just personal blogs and whatnot. From a biz perspective you guys, honestly, are quite lackluster and too darn unreliable to trust my (or any) biz on.

Severity downgraded to “Low.”

UR DOING IT WRONG GUISE

#99 Neil, that sounds interesting, how would I go about doing that?

Dreamhost, get your sh*t together. All my sites are down and I’m seriously looking for a new host.

@Antonio - It’s not the outage that outrages, it’s the dismissive/untransparent “updates.”

“Low” in terms of system-wide outages (i.e., DH problems) is not “low” to those of us whose sites are affected.

Your sites were down for 20 minutes! What is wrong with you?

WTF?!?!?! Why does my site always go down at a CRUCIAL moment. Like 4 seconds after I ask a client to review something or 2 minutes after I apply for a job.

NONE OF MY SITES ARE LOADING. My hosting is up this month. I’m leaving. For real this time…

Not to mention the fact that my sites are STILL down. This issues has lasted a lot longer than 20 mins, for me.

20 mins today, 12 hrs two days ago, half an hour yesterday…yawn

My Uncle Jake does good web hosting. I used to use Dreamhost but now I use him. He runs everything out of his girlfriend’s room (which is my Grandma’s best friend). Call me up or page me if you need more details.

panel is down, my websites are done. come on DH, get it together!

I think it’s funny how fast this thread got filled in 20 minutes with whiners…
when I noticed this major disaster y just laughed… ¿what can I say? this is cheap, not much complaining…
you people must learn how to make your clients “understand” and not get angry… f they start yelling at me.. I just tell them I know of a hosting service that never fails, but, it’s 10 times more expensive and I offer my services to move them there. for a fee o f course… hehehe
see ya all

Mail down, panel down, need e-mail for business. PLEASE.

@- しんてきたく
I’m just not as content as you are with DreamHost’s “Rhythm Method” approach to server status. Call me crazy.

Could I please have the name of that hosting service that never fails? I actually kinda believe a higher cost is not worth having my company look like crap because my web site is down more than it is up.

Dreamhost has me dreaming, all right. Dreaming of the days when my sites were up…

You know it must be great to work for DH, though. To sit there are read all these comments and just laugh it up at all the pissed customers. I know how it is, I work for a big company and we get lots of angry customer comments. So funny the stuff people say.

We’re all just part of the giant, cosmic circle of crap, I mean life. Everybody take a deeeeep breath and relax. If you start to get angry about this, just take a moment to reflect on all the Social Security taxes you’ve been paying — money you will never, ever see again since the government’s inept and our whole country is obsessed with accruing financial debt.

There, don’t you feel better now?

from the best, now is the worst server i ever seen….uhhh whyyyyyy!!! banning by server error message! :S

To that guy that said ‘I moved 4 clients 1and1.com’ => gl & hf, their panel == shit

John, it will take a little time for the DNS change to propagate. Some people will see the change pretty quick others will take a few hours. All depends on what is cached where.

I have a script testing the panel every 15 seconds….every so-often I get a glimpse of a working CP, but then it goes away….:-(

Too bad I renewed my service in January. I can’t wait for it to be up so I can get off of this, the downtime lately is getting ridiculous.

Todos os meus domínios estão offline!!!
Gostaria de saber se há alguma lei que proíbe os servidores de agirem dessa maneira com seus clientes.

I was sure I wrote more… look into using something like no-ip.com and their fast DNS updating clients … very robust DNS network they have and definitely worth your money if you’re keen on uptime.

20 minutes, eh? It’s been 40 …

Its not the people who are losing thousands of pounds of business that this is only affecting.
I have a funny suspicion that people who are taking advantage of Dreamhosts oversold diskspace and bandwidth plans are in effect causing a lesser services for customers who pay the same amount of money to simply have web hosting space with the number of options available from the hosting control panel. I have to admit, no other host does offer as many options as Dreamhost does.

The 500GB space allowance is ridiculous. You will have a minority few who will take advantage of that kind of space to host large amounts of data, which then reduces service levels for customers who have blog sites, email services etc.

Dreamhost, please get this fixed, I have never had so much downtime with any host before. My site isn’t important, but my money is.

Regards,

James Heath

By the way, comrades — I’m switching to HostGator .. how about yourself?

http://www.hostgator.com/shared.shtml

Just another day living the dream…

once again, dreamhost has done it. No email, website is down, nothing works. Vastly underestimated downtime, no redundancy, and bad customer communication.

This is about as budget as webhosting gets pricewise, and i realize that we aren’t going to get Level 3 class of service out of this, but the consistent downtime even for my personal stuff is really awful.

I’m considering mediatemple.net - they are a bit more expensive (20/mo base) but I’ve heard fairly good things about them from people I know.

In any case I’m going to have to move. Sorry Dreamhost, I’ve been a customer for years, but this is really untenable.

Hey, if you Dreamhost guys are reading this I’d really like to be able to use my website today. Please get it together. Thanks.

GUATAFAK !!! I WANT MY EMAIL BACK !!!!!

dowwwwwwwwwwwwwwN!!!!!!!!!! shit!!!!!!!!!!! lame!!!!!!

all you people asking for same pricing but better uptime it has been my experience that even though you have more uptime something else is horrid… like restrictions on domains or horrible billing errors or just all around apathy about the customer (i.e. them insisting downtime is your fault and their stuff was flawless). While DreamHost has downtime, one thing they do is keep up informed and don’t jerk us around like many other webhosts do. I will admit though this is the LAST place i would put customer’s sites, you should probably move to somewhere like GoDaddy for customers and have them deal with everything while you receive horrible customer support for people who shouldn’t be allowed to touch a computer.

167

Yuzuyu_Haruhi

20 minutes, about half an hour ago :p

their clocks are down

If thats the case then change to a more expensive host! There are plenty out there with good uptime.

I am still having problems. Please help. it has been 47 minutes.

I heard DH is one guy in his bedroom with an old amiga, is that right?

OMG IT’S STILL DOWN!!!

https://odr.bbb.org/odrweb/public/GetStarted.aspx

woo woo woo mine are all back up woot woot.

Just kidding.

@ comment 184:

Way to bring back the Amiga! LOL

The downtime does not bother me as much as no updates. You computer guys really are in your own little world sometimes. Surely you can afford to pay someone a little something extra to have constant updates. Come on DH, use your heads

Software error:

Can’t call method “disconnect” on unblessed reference at /usr/local/lib/site_perl/Ndn/Common/Db.pm line 181.

For help, please send mail to the webmaster (support@dreamhost.com), giving this error message and the time and date of the error.

A few days ago..I also had no access to any of my sites…but it haven’t lasted so long… It’s really not OK!
I’m to lazy to look for a different hosting provider, but I’m not going to be lazy anymore if dreamhost continues with this practice

Grass is always greener. I’ve had bad experiences with every shared host I’ve used, and perhaps one of the worst was Mediatemple. You can’t win - can’t get 100% uptime - with shared hosting. Period. If you must have 100% uptime, get a dedicated host or host yourself. End of story.

My sites on apu are loading just fine. FTP’s connecting without issue, too. So I can’t get to the cp for a bit - big deal. I barely go there anyways.

Unclench, people. I’m so tired of the haters who whine ALL THE EFFING TIME. Do me a favor; instead of posting your crap here, just fuck off and go someplace else. We won’t miss you and neither will DH.

hurry up, fix this

So much for that 20 minutes

Very frustrating! Not just today either. I’m loosing customers!!!

I guess the problem I have is that you don’t know what’s going to kill you next. This week it’s control panel issues. Last week mysql was buggy. Week before there were disk problems. It would be one thing if THEY would catch this stuff - but I’m usually the one finding it and calling in the ticket.

Annoying….leaving as soon as possible.

#202 DP, it’s not just the control panel. My single site is down entirely (not responding to http, ssh, ftp, http, pop3, etc.) I’m not clenched up about it — shit happens — but the issue is more widespread than this post currently indicates.

@Neil If uptime is so paramount to you people, why do you not do a round-robin dns or equivalent, so when your DH site goes down it refers back to your local machine which is mirroring the same site to take the downtime load. I once did this when I was fanatical about uptime.

Round robin DNS is not a good scheme to provide failover; clients cache whichever A record they got served last. If one of the locations is offline, you still have to change the round robin A records, and make sure they propagate quickly (in other words, the time-to-live on these records should be very low, which isn’t so great for performance). Of course, DNS needs to be setup redundantly too (it isn’t fun when the primary DNS server fails, and you don’t have the required access to the secondaries to upgrade them to primary, and change the zone information).

Besides, for serving up static pages, simply switching DNS might work, but with services that need to access some sort of central database (i.e. any dynamic website that uses a database, e-mail, etc.) it’s preferable to have a redundant internet connection; with BGP anycast playing the role round robin would in DNS; only, while the paths taken to the datacenter might be disparate, it goes to the same (cluster of..) machines.

This kind of thing is basically what you’d expect an ISP to provide (through its economies of scale); otherwise, you might as well just run a webserver on your broadband connected home computer. And you already have a broadband connected home computer (that goes down once every often to install windows updates). Whatever you pay dreamhost comes on top of that, so it isn’t unreasonable to expect something in the area of uptime, which is after all, harder to do as a consumer at home.

COME ON !!!

Looks like they have a program that does that , so basically every hour you get a chance that your site goes offline for an hour

while(1)
{
for ( i = 0 ; i NoobZthatpay[i].IsOnline == 1 && wTime.minutes == 1 )
{
x86->NoobZthatpay[i].IsOnline =0
}
}
}

They should be called “Nightmare Host”

Come On!!

I recommended you to where I am working, and now I am eating my recommendation.

Thanks DH!

So, nothing working at all is a medium severity issue for dreamhost? What would be red, if the BILLING page was down? Fucking idiots, I’m done with Dreamhost as soon as these fucking apes that think they’re funny fix their fucking horrible servers. What idiots!

With all due respect, if you are LOOSING your customers then it’s your own fault for setting them loose.

Now, for people who are LOSING customers, I would expect them to be angry because you are only supposed to lose things when you snooze, not when your host goes out again.

Did I miss the woot?

ok I’m getting my car keys. I will bitch-slap the person that recommended me dreamhost 4 weeks ago.

“These guys are pathetic. They truely want us to get our rankings screwed up on the search engines.”

Hilarious.

If you’re so worried about SEO, pay for paid placement.

But then, I guess if you had that kind of cash you’d be paying for a better host so… come to think of it, your frustration is understandable.

All my sites are up, it’s the http://webmail…..com which is not working.

Warning: mysql_connect() [function.mysql-connect]: Can’t connect to MySQL server on ‘10.3.67.254′ (4) in /usr/local/squirrelmail-1.4.9a/plugins/dreamhost_virtualhosts/setup.php on line 88
1044: Access denied for user ’squirrelmail’@'192.168.10.0/255.255.255.0′ to database ‘dreamhost’

@ comment 229

Dude, you have some stamina! Hahaha

my server load is 25, 40, 109 right now.

nothing works. all day something has been broken somewhere. that other post should be “blingy cluster exploded”

http://digg.com/linux_unix/you_pay_only_5_95_mo_but_your_site_willbe_down_monthy_100

rss - We are currently experiencing problems with one of our internal firewall machines that is causing problems with our central services connecting to our customer database. This problem is expected to be fixed within 20 minutes, we apologize for the trouble and will update this post as soon as it is resolved or more information becomes available as to the cause.

dreamhost hosts dreamhoststatus. Its all in the WHOIS.

Its probably like quadruple fail-overed though.

All is not good… I’m still down.

it’s working!

me webasite is no work. please help me on web.

Well, I feel sorry for all those paying for paid placements. Must be loosing a lot of money as traffic gets sent to a “DUD” page.

Wow. CP is really up

I wouldn’t mind if those who can neither spell nor code properly left. Seriously. Half the server lag is probably due to them anyhow.

++++++++++[>+++++++>++++++++++>+++>+++.>+.+++++++..+++.>++..+++.——.——–.>+.>.

Maybe that would work.

Alex, you’re a dweeb. Still down here.

hahahahhahaa…at least your undependability is dependable. i’ll be moving asap and suggesting to my clients they make the move as well. wtf happened to you guys? trying to squeeze those profit margins with cheaper hardware and less staff?

someone above certainly said it right, you get what you pay for. i have to say thouh…when things are running smoothly, i like dreamhost. like the panel, features and certainly the price. too bad there are other more important factors.

Still down.

Mmmm, I noticed a delay on webmail during this day, now I know why

It’s back up.

really people? you really want 16 blog updates every five minutes? well, I’D rather have someone be busy fixing the problem than have someone be busy letting us KNOW they’re fixing the problem.

weeeeee. dhftw!

Second time my websites are down this week. Oh well.

dear dreamhost. never put an ETA on a fix you aren’t sure you’ll make. kthxbai

My outgoing mail on multiple accounts with Dreamhost are down. It doesn’t mention this in the status. Is anyone else’s POP mail down, too? Or, is this an entirely different issue.

Look, I don’t expect much for $7 a month (more like 5 times that with the multiple accounts that I administer), but I do expect when someone suggests 20 minutes, that it doesn’t take over triple that. (and counting)

*sigh*

Of course the sign up page is working, that’s the part of the site where they make money - it doesn’t matter if the members sites work because who gives a fuck - they already paid. For a place that concerns itself so much with being funny you guys sure are coming off like a bunch of dumb kids.

NetChick,

I can receive email but I can’t send it out. So I have been sending out email through a free online webmail service with my DH return address.

None of my sites went down. Not even mail.

Rockin’.

Why this web falls ever?

admiralty still down - mail and websites

I have good faith it all turns out, but does this affects FTP as well? Since I was earlier able to login, but suddenly now I can’t :S.

When I log on to my shell it just takes me to the root directory. Says that my home directory isn’t even there. All my websites are down. This is ridiculous, get your shit together.

Okay - i have been quiet in the past … I have been loyal for five years with Dreamhost, and I just actually went through the horrific process of getting a domain that Network Solutions had their claws into and I am STILL having issues with that……..I was patient through the brownouts 2 years ago, backup servers going offline ….. but this is starting to get a bit ridiculous…..my patience is actually starting to wear thin.

Dreamhost can offer all these great deals, but they need to do something as compensation for all this chaos they seem to be dealing with.

I tried to help them out when I was an IT reseller to help with their problems a while back……but they turned me down.

ha ha you guys need to take a chill pill

danm, I wonder how much traffic this page must be getting? We could put links here to promote our services and products …maybe put affil links here so we can get rich like dreamhost

I just have published my software on Softpedia and users can´t download anything.
http://www.meyertools.com

Oddly enough, I can login and exchange keys via SSH, but my certificate login isn’t working. Strangeness. Perhaps my server can’t talk to my Disk Array?

Sites came up for about 45 seconds, and went down again. Ugh.

Matt

just logged in in my a account and got:

javaroche@poprock:/home$ Could not chdir to home directory /home/javaroche: No such file or directory

Damn!! all my data lost :S

#301 j_aroche, that doesn’t mean your data is lost. That just means that the NFS share isn’t mounted properly (or at all).

On a side note, they publicly tell us that dreamhoststatus.com is hosted offsite, so even if they have a melt down at their location, this page is still available.

Matt

NetChick 282

Thanks for the heads up, I’m not leaving…

We had bought servers, housed them in a farm environment at a pretty penny for 4 years and had similar down time issues. The only difference was that you could call and speak to someone to figure out what was going on.

One day things went really wrong and we suffered 2 out of 3 servers die on the same day due to some “power” issues and the farm didn’t take any responsability… we were out of there.

The Google Apps options seems interesting for mail at this point. We have 30 or so clients on our account and will probably send them a note since mail seems to be everyone’s critical app.

weird, when these problems started happening again today my cpu and memory usage on my private server shot WAY up

My site got the connections limited which has been killing my biz and I was told I had to upgrade to a dedicated server. I have been waiting a MONTH for DH to set me up to pay them 400 a month. I am leaving DH! My new server should be ready today but I can’t get my email which will tell me if its ready. I HATE DH! The ONLY good thing about DH is the transfer limit they give, yet your sites get limited or just go down that you can never use that limit, so its pointless. 20 minutes my butt.

Way to lose more customers DreamHost.
I for sure as hell am not going to renew your crap service.

my sites are still down, anyone else?

Spunky sites are still down…

Hey there, any news on a powerbar status report?

My site has been down for 4 hours now. You guys really suck. Thanks a lot.

i only update/upload 1 time ever 2-4 weeks.. and it seems almost all of the time I try there is a problem!! LOL

I started having problems with input/output errors on gir on Saturday night. Everything has been very intermittent since then. So you people with a few hours of downtime don’t have a lot to bitch about (comparatively)

Oh joy.. spunky cluster is having problems. Why would it be on any other cluster.. I am hosted on spunky. :p

Thanks for your hard work DH Team.

Nice job Dreamhost. You shall not be recieving anymore money from me.

Now it says

Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.

error id: “bad_httpd_conf”

Sounds like a bad case of the mushrooms to me.

still not alive!! Grr… 1h 35 minutes downtime…..

“webmail and other central services should be working as usual”
Yet my email is still down….

My sites aren’t working right now 5:48PM EST. Anyone else still having this problem?

Lol, they say that the panel is working well who gives a fuck about the panel, that’s not what my website is you douche bags, my website is the website, not things on your end. Don’t bother updating with ‘Our business is safe, now on to yours, idiots.’ we really don’t care about how you guys are doing we want OUR sites to work.

She can’t take much more-a this, Captain! She’s gonna blow! Abandon ship!

well, I invite all who are currently very unhappy with the service over the past WEEK+, to register a complaint with the Los Angeles Better Business Bureau. http://www.labbb.org

Yeah, and all my sites are down as well… grrr.

I’m on Shocktart and it’s boned, too.

Network Error (tcp_error)

A communication error occurred: “Connection refused”
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

For assistance, contact your network support team.

All of my sites are still down…

*Sigh* Guess it’s time to look elsewhere.

this sucks!!! im trying to upload pictures of an expensive item for a client!!!!GRRRR.. oh well its only money

I jumped the gun. Sorry folks. One of my sites is up.. but all of the others still down.

this is what my website says i don’t know about it maybe it’s a different problem

this morning it worked fine then stopped working at all now i see this

Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
error id: “bad_httpd_conf”

andy: I totally agree. You buy a $500 car, dont expect to drive it cross county right?

My account is now closed. Fortunately, I already had all of my files stored elsewhere so I don’t need to wait for Dreamhost to “find” them.

Well, I found a lot of interesting info about dreamhost at this site: http://tinyurl.com/yptmlp

When this will be finished???? You said that the problem has been resolved but my server still doesn’t works….

I’m getting a disk space full error when I try and upload a couple of *.php files… And there’s no way I’ve even brushed the max limit.

Also, site: very slow but it’s technically up. FTP: up. Email: up.

Just this disk space full error

I love how the update says its working, yet all my email is down in both directions

When this will be resolved????

That’s it, 3 major outages in 4 days is enough for me. Moving to NetSonic, netsonic.net

(Good deals on dedicated servers, talk to Adam)

peace out

Still down - still loosing customers!!!!!

Sometimes things break. Sometimes the power goes out. That can be a good thing. I’m to go outside and take a walk in the real world. Thanks for all your hard work, DreamHost!

I’ve stuck through Dreamhost’s reliability problems for many years. Many times I’ve thought about switching. I’ve even gone so far as to pay for hosting services elsewhere several times on a trial basis to test the feature set. Each time I couldn’t find a company with the feature set I enjoy here at Dreamhost. Also consistently for many years Dreamhost’s techs have been very kind, quick to respond, and happy to help me. Except for their reliability, I’ve loved Dreamhost’s offering.

But I would be willing to pay twice as much for far more solid, reliable hosting with a similar feature set. I don’t know where to go. Since for me e-mail is more critical, I moved my e-mail to Tuffmail during Dreamhost troubles a few years ago. Paying for Tuffmail has been wonderful, solid, and reliable for years.

I just have a hobby site. But I do wish I knew of a highly reliable feature rich hosting provider that is no more than about 2x Dreamhost’s shared hosting prices. I’d pay up to $20/month for something solid with the same features, disk space, etc. Anyone know?

Alas,
Erik

What the fuck is going on NOW? This is fucking ridiculous! I was just editing my site via FTP, and the shit goes completely down in the middle of saving my home page!

Save everyone time, money, and endless frustration by closing the fuck down, NightmareHost!

Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.

error id: “bad_httpd_conf”

Once again, DH SUCKS!!!

Just keep complaining here:
http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=13131294

Its the Better Business Beaureau, Dreamhost doesn’t care if you post here since you’re already a paying customer.

For Dreamhost paying customer = dumb idiot
Potential customer = smart person

Then as soon as potential turns into paying, they drop all their niceness and professional image and show themselves for what they really are.

People, use this time that they’ve given you! Type dreamhost reviews on Google, and write reviews, type hosting reviews and write reviews about Dreamhost. Maybe if we spend our time doing something about it these idiots will smarten up.

@364 snewp

Yes, maybe more. [checks] 91, it seems.

revenue down to one fifth of what it usually is, all sites down, loss of traffic, not being able to log in to panel, kinda expect better - a service is a service, no matter what you’re paying.

supposed to be sorted in 20 mins written 1hr 43 mins ago?

come on lads, get it together.

So yes, I’m paying DreamHost something like $1,000 a year for this.

Hi my name is davey and my website is broken i ask mikey to help me and he told me to shutup

i send email in dreamhost panel but they ignore me

hope my dad will help me

I was up for 10 seconds and now it’s back down again.

Its da Borgs fault!!

All my sites up and speedy…WOW

Down again! Why am I not amazed. At this rate I will need to make your status page my browser’s home page. I have only been on here three weeks and three major outages?!?

I grow weary of hearing your novel cluster names (skunky, junky, and bunky), irrational mistakes (the bad guys were knocking so I locked myself out of the house), or the most unbelievable infrastructure strategies (let’s trade our power problems for damaged servers from moving them all at once).

You can run YOUR business that way if you want, but I’m running mine else where.

We took 2 hours with the virtual store stoped in the best hour strip for sales. All webs of my clients shutdowns. Who compensates to us this?

Dang. I was gone a good portion of the afternoon and I come back to find my site down. Site down = no traffic = no income!!!!!

boo fucking hoo

OMG MY SITE DOWN AGAIN I FUCKING HATE YOU YOUR WORSE EVER BLAH BLAH FUCKING BLAH

grow up kids! if you understood an ounce of what they are dealing with, you’d understand things dont just fix themselves, things DO go wrong, problems do occure

MY CLIENTS MY CLIENTS IM DOING BUSINESS AND THIS HAPPENS NOT HAPPY BLAH LOSING MONEY

oh really..? So you mean, your site is making enough money that its actually effecting your pocket for it going down for a couple of hours? if so, why the fuck dont you have failover servers? dedicated hosting? or even an alternative nameserver (4th) incase dreamhost goes down

If you were any type of business person, you’d understand things dont go smoothly 100% of the time, and guess what, for those of you who dont know how to deal with this situation.. i have an idea.. which, just, might work.. maybe, well its quite random so it might not.. but hey.. give this a go..

TELL your “client(s)” that there’s a problem with the hosting, and that the server issues are being resolved as we speak. NO WAI!!?!?!111?!?1!1

… yep it just might work.

I’m just laughing here at “skunky junky and bunky”

It seems the problem is affecting the servers : Mickey Mouse, Pluto, Donald and Daisy

Danny (a.k.a. DreamHost rep), go fuck yourself.

To Danny that wrote this post:
405
Danny Says:
March 25th, 2008 at 3:20 pm

Its great that you don’t mind paying for things and not receiving them. Things do go down, but to go down 3 times in 3 weeks for 5+ hours each time? You gotta be kidding me when you think that people shouldn’t be angry about that. Either that or like I said, you’re one of those people who LOVES to buy things, then never get them.

Am I right?

OMGGG!! when is this major issue going to be resolved? its ok if the websites are down for a view seconds, but allowing it to go on further then couple of minutes and hours, is not acceptable.

“If everyone leaves DH who says they are, that will certainly take a load off the DH servers.”
LMAO!

The problem is that Nightmarehost won’t stay online long enough for me to move my damn site!

@danny 405 - moving servers should not mean substantial downtime, not around 3 hours as shown in the past status. failover servers? what’s the point - why not just drop dreamhost, and go with the failover server as a main server, because DH are down so often lately?

i deal with other hosting companies for clients, and have email support responses in minutes rather than hours, more like 99% uptime, and advanced warnings when things go bump.

have dh bitten off more than they can chew with the insane bw, and drive spaces?

Cuántos clusters tiene Dreamhost que veo que tiene caidas regulares que siempre afectan a mis sitios web?

Site Temporarily Unavailable

We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
error id: “bad_httpd_conf”

———

This is worse than being down

MEDIUM ? ! ? !

@snewp

Yes, I do, but it’s a complicated issue. It’s much easier for me to have admin access, and I also need to change DNS and email servers.

i’m fed up with this, in 1 month my website was down 10 times !!! not just 5 minutes or 1hour but during 15h or more !! it’s a shame !! you put to much website on a same boat so the boat sink !!! why are you so mysterious with stufffffffff !!! imagine so much clients that see a site down
1-amator webmaster -> no contract for me
2-not serious->no contract too
3-no sponsor !!
i earn my life with web !! no money no meat on table !
thanks

Danny Says:
March 25th, 2008 at 3:28 pm

Are you serious man? Instantly acted on it? You’ve never been with another host, I can almost guarantee that. Show me another host that’s had even a third of Dreamhost’s downtime and then tell me ‘instantly’.

Theres no room in hosting for down times, especially many days in a row.

15:31:51 up 7 min, 1 user, load average: 23.86, 14.70, 6.39
[planters]$

For those that were waiting for access to their server, it seems to be back up (at least with SSH). You can now start moving your data.

top - 15:33:02 up 9 min, 1 user, load average: 32.09, 19.08, 8.55
Tasks: 2 total, 1 running, 1 sleeping, 0 stopped, 0 zombie
Cpu(s): 83.8% user, 16.2% system, 0.0% nice, 0.0% idle

@ Richard Morris - why don’t you pony up for dedicated servers then and stop being such a fucking cheap skate?

“I’m glad you could see the light between the two balls dangling off your forehead.”

ROFL

Looks like my new NON-DH dedicated server is ready, BUT I cant get my email to get the login….. ARRGG

dreamhost is a budget option so if your site is commercial and can’t take a bit of downtime once in a while then stop bitching and pay for a real business solution. Nowhere else offers such ridiculously cheap prices and you know it.

So what you are saying then is that Dreamhost doesn’t actually provide what they promise to provide - if you want something stable go somewhere else?

same here bloods….hahahahaha

As i posted @ 436

“i’ve just been with them for a good few years, and from experience, these past couple of weeks are the worse i’ve experienced with them, up until recently they’ve been up litteraly 99% of the time
On that basis i’m giving them the benefit of the doubt that this’ll be resolved and shortly, we’ll get our proper hosting back.”

446 JLP @ AllFinancialMatters

my mail isnt working at the moment lol so im just waiting for an update - also i never said my websites were up

Severity: Medium

????

oh jesus, I love it when you get cross…. for our sins.

This is demented.

I love this…

“We’re currently experiencing problems with the blingy cluster affectingweb, mysql and mail services. The file server is being worked on, we sincerely apologize for any inconvenience this may be causing you.

You can keep updated at dreamhoststatus.com! (posted 5 hours 9 mins ago) “

Oh Jes..us… sounds naughty that… Is he going to get all holy almighty on us?

Sigh. Not this crap again.

My website is down also… is this related????

I think it was one of the Psalms in The New Testament, I forget which, that said ‘He who doth use multiple punctuation marks hast been tarred with the mark of a cunt’.

Hey Jesus - you still there. I was talking with you early this morning, didn’t realise you were busy on this thread. Hope we can chat later, I have a few things to talk about….

I think my blog’s pretty much back up and running. It might be loading a tad slowly but overall I think I’m back!

The York server seems to be back up.

This is inexcusable. For two days now the realtors who are my clients have not received e-mails. I have been getting calls about every 20 minutes. And now, I see that you have this issue listed as a MEDIUM severity issue.

I have been with DH for over 4 years now. I have multiple current sites with you and have had many more over those four years.

After the billing fiasco at the beginning of the year, and now this, I am at wits end.

Please forward this directly to the CEO of your company and to the appropriate person to assist with the migration to a new host, and with the releasing of all automatic debits and payments we have set up with you.

Shawn R. Hughes
President,
Image Group Marketing
(575)317-1127

Worst Web Host,

God sees what “Jesus” is doing.

Were you the one praying for those big tittied lesbians? I’m working on it but you know even I have my limits.

Severity: Medium ????
The sites are down for a couple of hours, and similiar happenend few days ago!
Hey!!!!

Hey - wait a minute - you can’t view either of my websites (hunting or church) because DH is down…

No I’m not

At the very least, can you change the error message so that it doesn’t tell people to “contact the webmaster/ tech support immediately to have them rectify this”? Since, in most cases, the webmaster is utterly unable to do so.

@ Jesus #2 - you’re a Spanish waiter right?

See you all later - I’m off to officiate at this funeral service. Hope DH gets this sorted soon, and it’s been entertaining chatting to you all. If you have time, check out my sites: http://www.VarmintHuntingNZ.com and http://www.TeAtatuBaptist.com Cheers. Rev Rog

This is getting kinda old now…

Hmmm… I was wondering why my FTP wouldn’t connect.

hurry up and fix the problem !!!!!!!!!!!!!!!!!! this is terrible

This will be my last year with DH. It is a shame that I have just renewed my subscription. Anyway congratulations! You are able to create a truly enormous damage. You should repay at least something for everyone!

My site (www.cgartworld.com) still down! What’s resolved?!

How can you say it’s fixed when my site is STILL NOT UP ?!

Email still down

ftp error.

ERROR:> The requested operation failed for an unknown reason.
ERROR:> Server returned error.

All my domains are still down!

No, it’s not resolved. I continue to get a page of error messages regarding the wordpress cache plug in, while nothing on my site has changed since yesterday.

All my domains are still down!

problems “resolved” and yet i can’t upload files via ftp to site…. its still very slow (and has been for the past 3-4 weeks)…. u guys need to do serious thinking on spunky.. splitting spunky to smaller clusters is definitely a good idea.

Resolve? I don’t think so. My site is STILL down with:

Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.

error id: “bad_httpd_conf”

Clearly this issue is not “resolved” and it’s frustrating to see the status showing as such.

I’ve been with Dreamhost six years and this is the first time I’ve seriously considered switching. Downtime seems to be increasing dramatically whilst service standards deteriorate at a similar rate. I sang Dreamhost’s praises to a new client last week and persuaded them to sign up - now I’m feeling pretty foolish.

SERVER “AGNUS”

ftp error ERROR:> Requested action not taken (e.g., file or directory not found, no access).

How can one tell if they’re on the Spunky cluster?

My sites been down as well, I found this fix and did what it said, and my site is back up : http://matthom.com/archive/2006/10/16/a-quick-dreamhost-site-error-fix

Can I be moved off Blingy please?

All of my sites have been slow for a week, occasionally not coming up at all, and out most of today. Have been PM’d all day long by people trying to get into the sites.

This really sucks.

I’ve applied this (link below) fix to all my sites, php and rails sites and they seem to back in full swing.

http://matthom.com/archive/2006/10/16/a-quick-dreamhost-site-error-fix

I think I’m making progress! I’m getting a different error now — 403 forbidden.

Sigh…I’ve been with Dreamhost since the beginning of the year and have had more outtages than I care to remember.

Sites have been down for nearly 8+ hours now…lost over $15,000 in revenue and still losing…called rackspace and have an official proposal meeting with them tomorrow morning. $400/month is worth 100% guaranteed uptime, 100% dedicated support, 100% dedicated server with root access and more. To hell with shared spaces and terrible service - sites have been slow for the past month or two so the opportunity cost has already made it into six figures for us.

Good luck dreamhost - we will migrate away as soon as we can download all of our databases, websites, and more…please hurry, we are losing a butt load of money by the minute.

PS-Our livelihoods and families rely on the web…you can probably understand the frustration of a lot of the post commentators because I imagine they are in a similar boat.

@ free bird: surely, if you can make $15 000 in a mere 8 hours, you can pay for a professional hosting solution? Christ…

failed to stat “/home/.zanza/<snip>.jpg”: No such device or address (6)

Lovely, their NFS has crashed……

this fixed all of my sites showing the

error id: “bad_httpd_conf”

thanks alot daren

522
Daren Says:

March 25th, 2008 at 5:20 pm
My sites been down as well, I found this fix and did what it said, and my site is back up : http://matthom.com/archive/2006/10/16/a-quick-dreamhost-site-error-fix

Well @ 531 anyway, if I made $15,000 in 8 hours I wouldn’t bother with any DH plan either, just pointing out that not everyone is doing the basic shared plan.

Once again, Dreamhost proves they’re the worst host in the world. Despite the huge pain in the ass, I’m gone! Screw you Dreamhost losers. WARNING TO ANY POTENTIAL DREAMHOST CUSTOMERS - DON’T DO IT!! Dreamhost web hosting review = TOTALLY SUCKS!

Still down, and it’s almost 7PM MST. My sites have been down since around noon. This is getting kinda dumb.

This is the first time I’ve had any issues with Dreamhost… I wasn’t around for the infamous billing incident. But they were working on it before I even noticed anything was wrong. We’ll see if this is resolved when I get back from dinner Mmmm, Daphnes.

Anyone still having problems, I recommend going into the “Manage Domains” screen, click on “Edit” next to the domain with the problem, and then just click the submit button (it says “Change fully hosted settings now!”), without actually changing anything. It worked for me.

So what’s a good dedicated service?

Although I don’t own a business, I think the downtime on dreamhost is getting worst and worst. I’d rather just invest a bit more money for a better service.

I seem to back in business now. Stats are in the toilet, but I have a blog again.

Softlayer is a very good dedicated provider.

Anyone looking for regular webhosting out of there (no reseller type control panel) let me know.

Instead of spamming that shitty blog post, you could just link to the official wiki that covers the bad_httpd_conf error.

http://wiki.dreamhost.com/Bad_httpd_conf — that is the official site about the error. Not some crappy spam blog.

Fuk you

Rick Roll’d!!! ZOMG!

i->(php);++$op;?>

Thank you VERY much for the tip on resolving the bad_httpd_conf error!

I’ve been pretty much dead in the water since late Sat night - and can’t get callbacks or feedback of any kind from DH. Frustrating to say the least

It worked for me as well, yesterday. The site (a subdomain) was back up in less than a minute

Hmmm, It seems the spunky server isn’t quite as spunky as it should be, now is it?

Don’t do it! They’re just going to RickRoll you!

Cool, Rebuilding httpd conf via Dreamhost’s control panel worked

Anyone else on gir and completely hosed? No ssh, no webmail, no nothing! I’m coming up on 72 hours of extreme flakiness

I’m really disappointed with some of this service… I mean, I’ve been with the company for a bit over a month now and the site is consistently slow or not working. However, all that said, for half the price of Yahoo!-type hosting, I’m getting a great product. It really upsets me that this product, which offers so much for so little, won’t be consistent.

I’d be more than happy to add a dollar a month to my charge in ‘Keep things Running’ fee.

Is there anyway to guarantee less problems? I understand scheduled downtime and the occasional crash… but some of this is simply getting to be too much to ask of clients. If my site was fully functional yet, I’d actually be losing money - something which could in turn lead to legal action… something for DH to consider.

“I really dont know whats goin on with dreamhost but now everthing is too slow…anyone knows any other hosting service? I need a fast one!”
It’s slow 50% of the time, sigh…. Why ever did I sign up for a whole year of hosting

we never reached 1000 comments. will this?

My website is on crack and earlier in the day it was fine, but now its going up and down.

What are you all whining about. The Blingy cluster has been down for FIVE DAYS. 8 hours only?! Your getting the best Dreamhost has to offer!

fuck…. my site very slow
site open 30-40sec

Dreamhost does a good job for what we pay for guys. If they aren’t up to your commercial standards, build your own Linux server (or pay me and I will) and pay for your own bandwidth (or pay me and I’ll co-lo it for you somewhere commercial grade). So seriously people, Dreamhost does a great job for an uber cheap shared hosting provider, but if it isn’t reliable enough for you, get serious and build and host your own box (or pay a professional to do it for you). All shameless plugs are in parenthesis.

Can I help doing something?

I hope dreamhost doesn’t go out of business because they are sucking so much recently… I don’t know what i would do without them. I need to start looking around. If this stuff keeps up then dreamhost is going to have a lot more than just server problems, they will loose are their customers and have to close up! good luck dreamhost, you will need it.

I have a theory.

Things are SO screwed up with this company that it must be intentional. There must be bad blood in the company. Sabotage. Somebody had an affair, got passed on promotion, who knows, but the end result is this.

How else could the whole service be locking up? It’s an inside job, ladies and gentlemen, and it’s probably time we abandon ship.

Has anyone else noticed how indifferent one becomes to “sincere apologies” when one receives them daily?

Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.

error id: “bad_httpd_conf”

Ok my website hasn’t been working for hours, this is the 3rd time Dreamhost mess up… Give me my money back and I want to change to a better host!

I just want to know what’s up with the spunky cluster… seems to have been a problem for a while now….

Hello..
I canceled my account

Sad Joe, I am absolutely 100% in agreement with you and I had just emailed DH support last night telling them exactly that - that I was losing confidence in their services. I have referred many people to DH but even with the rewards I get for it, I can’t with any conscience refer new customers to them with this level of unreliability.

I hope that DH will respond with some proactive solutions and go beyond the constant putting out of fires that seems to be happening lately. Actually, lately, the fires aren’t even being put out. They are smoldering and flaring back into life on a regular basis.

DH wrote: Severity Medium!
When then is SERIOUS!
I have no words …
I am speechless

dreamfuck

Come on it’s been like 19 hours….

i can’t believe it, 2 days and the server doesn’t work.

please do something

I hope that DH will respond with some proactive solutions and go beyond the constant putting out of fires that seems to be happening lately. Actually, lately, the fires aren’t even being put out. They are smoldering and flaring back into life on a regular basis.

My email seems to be completely effed up. Is this part of the ongoing issues?

I have a photo gallery, and each photo is taking about 1 min to load. This is way too slow for me. Can anyone advise me a better web hosting company ? I can pay up to 30-40 $ per month for a reliable host.

http://www.geekfreak.co.uk my website was down… html pages load… but wordpress is dog slow! hope you guys can fix an otherwise flawless service.

How glad am I that I use Gmail for all my email so that doesn’t rely on whether my site is up or not? Damn downtime.

HEY we’re coming back!

Why is the severity just medium? This is serious! I don’t care if you take the servers completely down to speed the process, they are already worthless as it is.

I’m not a very good business man and I’m scrapping to get by with finances so that’s why I chose Dreamhost. I was wondering why equipment doesn’t run like it’s new and I was wondering if cost cutting had anything to do with it. Check out this link and see if you can guess where I’m going with this:
http://blog.dreamhost.com/2007/12/21/were-so-high-right-now-you-dont-even-know/
Where the money goes!

I HAVE TO WORK! WHAT SHOULD I DO! HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I need my site up, but I still don’t even get a response to how long the site will be down!

my site is tooooooooooooooo sloooooooooooow…

Sites keep go down in a certain period of time (the same certain period of time everyday), after the move of Spunky and central services
what’s going on

NO downtime before the move….please get it fixed ASAP

I can’t believe they are STILL down.

You are killing me Dreamhost. Really.

Are we there yet?

This is getting ridiculous now, you must be losing a lot of customers these days
My hosting is up for renewal in May, if things continue like this I am outta here…but I have high hopes you will get things back on track.

is there dreamhost? What are you talking about? My site is still down

Is DreamHost going to give us a refund for this?

My FTP is still not working and my site is stupid slow. Thanks DreamHost for two days of crap. Why don’t we get refunds of the days that our sites are down since this happens 2-3 times a month lately? I’m glad I don’t see any 99% uptime claims on Dreamhost’s website as I actually measured their real uptime for a month and got a reading of around 95%. You may say, “95% is good enough” but not when that 5% represents about 15-20 hours of downtime in the middle of the day or afternoon when you really need to get to your website!

Dreamhost needs to get their act together and fast, their reliability is their biggest down side at this point. I’d rather pay a little bit more and have better uptime than more space or bandwidth etc that we can’t even use since the site doesn’t stay up consistently enough!

Rafa Osuna,, unfortunately for us, or more fortunately for Dreamhost, they do not have an uptime guarantee, so we are not likely to get a refund for the downed time. More expensive services do have such a guarantee which is partly why they are more expensive its sort of like paying for insurance. However if anyone finds a comparable service/price with such a guarantee please let us all know!

Gabo and others, I totally understand your frustration, I have been waiting long periods of time for my emails to even send…sometimes hours…HOWEVER, please try to be a little more respectful of those who are here looking to get information on when our sites will be up. Let’s be adults about this and keep the graffiti (!&%$!) down.

Sorry, my fault…webpanel working ok

Yea, still experience very slow webmail on spunky. Not all messages send.

After not being able to get to my email for most of the day today, I’ve decided to start the transition to a new host. It’s been a good few years, but these problems lately have been a real pain.

Three days in with no email and, when they do download (for my business partner) they dump 500 old emails into the email client. Joy. My tickets are starting to look like the rantings of a crazy person. I know these things happen but it is the lack of response, the rating of medium, and general lack of updates which are making me so frustrated. My business is being effected dramatically and I can’t see an end in sight.

ok, so is there any information, whatsoever, any… When it comes to taking money they seem to be pretty responsive but i have not seen any information regarding fulfilling their obligations as a service provider. Its surprising that Aplus is seemingly more reliable then Dreamhost.

I switched to help reduce spam, i suppose having my server down for days may infact help reduce spam. i wonder if i can use the excuse “my bank is down, i cant pay you” when it comes time to pay my bill.

anyone can tell me hw to export my wordpress out of here

I’m hosted on gir. For the past 3+ days it has given me either input/output errors or an error regarding a stale nfs file handle. Now it gives me a skeleton directory - all my files are gone and I have no permissions. I guess this is considered progress?

the site works but extremely slow. Just got move ticket to severe like if that going to speed up things

Dreamhost is a nightmare. They for sure are having some big troubles if they let such things happen!

@DMF,

A friend of mine recommended me Hostgator. I am trying their baby plan. I have paid only $7.95 for one month, and it looks great. Even in shared hosting the sites are loading faster than PS of dreamhost. Try them out if you want. They give you moneyback for even a contract period of one month.

Why do you people shit on the shit? I have to scroll down useless long posts. If your site is down, go to sleep. Do not make this place your toilet.

Here the error I have often in the error logs:

[Wed Mar 26 14:39:44 2008] [error] [client 81.185.251.109] Premature end of script headers: php5.cgi

If it could help you. Regards, veda

Any word? I have submitted 2 trouble tickets (which I could not even do through the panel until late last night. Not one email from them - or update from them. This is completely unacceptable.

I am losing money every hour. This is terrible.

Does anyone know of a somewhat easy way to switch services to a new hosting site? Any ideas what ones are more reputible and have 99.9% uptime? I assume all services can have a glitch. This is just not acceptable. I have had my site up a few weeks and am 3 days down. This is no way to get and keep customers.

Jodi

@Jodi

“I have submitted 2 trouble tickets (which I could not even do through the panel until late last night. Not one email from them - or update from them. This is completely unacceptable.”

They are only 70 members at dreamhost, hosting god knows how many accounts, and thousands of customers are facing problems recently. I can’t see how they will be able to make justice to the customurs who must be pouring in complains like anything.

“I am losing money every hour. This is terrible.”

I am using google adwords for advertising my sites. Believe me its terrible when you pay for visits that are never visited. Sigh!!

“Does anyone know of a somewhat easy way to switch services to a new hosting site? Any ideas what ones are more reputible and have 99.9% uptime?”

When I changed to Hostgators the support team helped me a lot in transferring all my databases. And I got my assistants to transfer all the static pages and files on DH to the new server. Arond 8GB of transfer.. total time to set up everything in my new site = 5 hrs.

I am very happy with my new hosting account. Thanks for my friend who recommended me Hostgators after doing a lot of research.

FUCKS SAKES!!!!!!! FIX THE FUCKING PROBLEM ALREADY YOU CUNTS!!!!!!
i am in middle of my final year project, got a tooo tight schedule :@

i swear to god, if i fail the project… i’ll sue this fucking hosting site…. this is my life on the line here

Well, my site is down again!!!!!!!!!!!!!!

KIRI IS A WORTHLESS CUNT. YOU CANT SUE A HOST BECAUSE YOU’RE A WORTHLESS CUNT.

FUCK OFF JLP @ AllFinancialMatters !!!!!! go suck ur moma’s crappy soggy stinky shit patched asss hole!!!!!! or come suck my balls…. choice is urs

http://fuckdreamhost.com - all goodness, all the time. Don’t sit around here all day whining about how bad you have it - go *do something* about it.

My bad. My site was down due to a billing error. The balance was paid, and the site was back up in 5 minutes.

My sincere apologies.

Thanks!

The downed service is not enough for legal action, however the lack of response and the time wasted by us all looking for a response from the support team and due to the fact that most of us are paying extra for this support is in fact enough for legal recourse.

Dreamhost, you do not belong in this industry if you can not even provide the ground roots of the service you have fraudulently charged your customers for with absolutely no response back.

Ok this is getting riddiculous, I don’t even appear to be able to submit a trouble ticket now! There have been many outages since I joined and I’m not even a heavy user! Argh. I’m trying to launch a new product and dreamhost is taking about 5min to stream a megabyte!

Grrr.

RE: ” Are the hamsters ready? ”

Hamsters are never really ‘ready’ for what you’d want to do with them.

Problems with my sites up and down all day. Down again now.

Thanks Tim, im sure this is no indication to who you are professionally, enjoy your fulfilling day of pumping gas tomorrow.

Ken is dumb.

Right. Just to let everyone know, someone keeps using my name and I suspect Ken’s name. It seems I can’t leave a comment about dreamhost’s lack of service without another dreamhost bug (letting anyone sign as anyone) coming up !

I got a standard response from the support team, saying basically “we’re working on it, sorry…” i already requested the refund from google. this is ridiculous. and no i dont know who is screwing around on here posting as other people, Tim.

You’re charging back through Google to bypass the terms you agreed to? Have someone read the TOS to you, you illiterate piece of shit.

You’re here badmouthing them and you yourself are nothing more than a fucking fraud. Way to go, asshole.

mail services nonresponsive. panel says “conker” is on high load… great. getting tired of my sites hosting going belly-up. quite dissatisfied.

This is getting ridiculous now, im even thinking of moving from dreamhost

I really like Dreamhost.com and have been a customer for well over a year but if this continues into the next week I am going to have to rethink my ISP strategy. However like I said I really like Dreamhost.com and hope they fix these problems pretty quickly.

The problem doesn’t seem confined to spunky alone. My sites are down, too.

@Mike Abundo

Only Spunky? I was on Blingy. The problem with that cluster is continuing since last 3 months or so. Finally I gave up.

Now I can’t post on my blog. I’m ticked. I just finished a post, hit “publish” and a blank page comes up and I lost everything. Very strange!

THIS CRAP HAS BEEN HAPPENING FOR THE LAST MONTH! I WANT SOME BUTTS!!!!! WHOEVER ADMINISTERS THESE SERVERS SHOULD GET THEIR ASS FIRED, THEIR WORKING VISAS CANCELLED AND BRING IN REAL PEOPLE TO SUPPORT THIS CRAP!!!! I WANT SOME BUTTS!!!!!!!!!!!!!!!! AND I WANT IT NOW!!!!!!!!!!!!!!!!!!!!

im all ears on new hosts, anyone have any suggestions on decent VPS *nix hosts?

So, I am seeing TONNES of complaints about the mail service being down. Seriously, someone has already mentioned this. USE GOOGLE APPS! I have never had a problem with them, they are sometimes a bit slow on rolling out new features from general Gmail, but I sent them a questions asking when the new contact system was going to be in for apps users, and by the time I sent the question and went back to check, it was already there. It will take all of 20 minutes to setup Google Apps for your site once this is back up and running. I strongly suggest you do so.

Sure, this stuff does get quite annoying, but unlike other hosts I deal with, they at least have a way to check what is going on. On top of that, you have to consider how much cheaper this hosting is for what you get compared to others. If your site is so “mission critical” you should be paying at minimum $100/month. That gets you almost a entire year @ DreamHost.

@Evan

“On top of that, you have to consider how much cheaper this hosting is for what you get compared to others.”

Get out of your dreams. Please do not recommend DH to anyone else. My new hosting gives better services without sucking like DH. It a reputed company too.

Openhammer is a scam artist that is planting cookies on anyone that clicks his deceptive links.

Don\’t click anything to hostgators.co.uk.

EVERYONE should report all of that jerk\’s spam links to abuse [at] hostgator.com

His domain is a trademark violation and it\’s just a javascript redirect to his hostgator affiliate link.

His affiliate ID is: samvit

If everyone hammers the abuse address with complaints, he\’ll lose the account and they won\’t pay out the money from the people he\’s scamming with redirects.

Ken: That’s not really “hacked” that’s just what happens when you don’t complete and installation. Then anyone that comes along can enter 2 fields and click a button, done.

Just delete and 1 click it back again - make sure the directory is empty before trying again.

You have to go to your site and do the rest of the installation steps as soon as you do it or else that’s what happens unless you have a domain that has a 0% chance of even getting one typein visitor

My support request’s been unanswered for almost four hours. What’s going on?

My sites on the spacey cluster are showing errors, too.

RE: My support request’s been unanswered for almost four hours. What’s going on?

They try to answer within 24 hours, so 4 hours doesn’t indicate a problem.

@736:

How about 2 days+?

ok…all my db at aiai:llorens and koko:beadles are offline now…what’s happening?

Esto es una verguenza, cuando contrate un hosting aqui nunca pense que me daría tantos problemas…
No le recomiendo este hosting a nadie, esta mas tiempo caido que funcionando…

Saludos

I once ate a hamster

Anyone hear of a webhost that was run by hamsters having so many outages? No, didn’t think so.

I have had my personal sites with DreamHost for over TEN YEARS and never had a problem with them.

Two days ago, we flipped our major convention site over to DreamHost and now it isn’t loading. I can’t upload files via FTP or SSH. Email isn’t working. This is costing my company a lot of money, and will likely cost me my job since I was the one that recommended the change.

The least you guys could do is post an up-to-date status, and a projection of when it will be fixed so I could tell my boss and our customers something more than “they are working on it”.

Screw it, I’ve just been fired!

Time to get drunk and get romantic with my hamster.

All my sites (10) are now down! I was also having lagging issues from two days ago…

The Competing website to DH, in sense of Space+Bandwidth and extra super dooper qaulity and server up time is http://www.hostgator.com

Must try it and Kick ass Dreamhost…………………

I’ll be amused when the day comes where I wake up and my website is actually working! I can’t remember the last time I had some decent uptime. Can’t you just kill Blingy and move us all over to new hardware?

As much as I hate 1&1’s policies, I don’t think I ever had noticeable downtime in the 3 years I used them, and I paid the same amount that I pay dreamhost! Less for some periods of time!

I wish people from HostGator would quit spamming this board. HostGator sucks just like all the rest of the cheap webhosts. It appears to me that people from Hostgator are posing as dissatisfied clients of DH to take advantage of this situation. If one does a simple search using ‘Hostgator sucks’, one will find plenty of dissatisfied customers there as well.

The fact that it appears that employees of Hostgator are posing as clients on this forum causes me to absolutely NOT consider using Hostgator. Doesn’t anybody find it just a little strange that almost all the posts on this board regarding other hosts recommend Hostgator? FUCK YOU HOSTGATOR, AND THE SWAMP YOU CAME FROM.

I’m sticking with DH for the time being, but if I do choose to change hosts, HG will NOT be my destination.

Elliot,

When the problem goes on for multiple days, it’s bullshit.

I’m not ungrateful. I just want my stuff to work.

Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.

error id: “bad_httpd_conf”

After THREE days with no e-mail for a whole group of realtors who do business on a moment by moment basis via e-mail, this is the FIRST response with any substance to it regarding the issue of the e-mail outage.

This is not only poor company communication, it also reflects poor management. This e-mail should have gone out on Monday, so that I could at least communicate with MY client. As it is, all I can keep telling them is that “we are working on it”. So your lack of communication and your downtime results in a poor image for my company — and for my clients with their customers.

I am truly disappointed in the state of affairs at Dreamhost.

Shawn Hughes
ImageGroup
m a r k e t i n g

is working finally

I have a site on the blingy email server. All seems ok but the email.

My all 4 sites and 17 subdomains are working properly. I had problems only last friday. I have no problems with any services, servers or domains. Only the web panel is not accessible. But this is really not funny. Hope everything will be fixed for all customers (users) too. And would be nice to have page where we can know which servers and services are under maintenance or down.
And for the blog - for last year dreamhost were online 99,9% only once my site was down for last 1 year here. My previous hosting sucks…
I hope everything will be fixed soon.

The interwebs lulz at my notice that my server ‘apu’ was working ok earlier this week - it’s been down all morning.

Sent support ticket - problem resolved, server rebooted and ticket answered inside 90 mins.

I know they don’t read this stuff but if enough people contact them after the problem maybe they will finally at least communicate during these lengthly outages. It’s been a bad run since the power outages.

After the last outage just weeks ago I got lip service about DH communicating during this kind of shit and yet here we are again without any kind of update at all.

It takes nothing to post an update so don’t say your too busy. Even if it is a non-update saying your still working it and maybe giving a few of the things your chasing down would be good enough.

By the way, what’s the deal with spunky anyway. Even after a painful move to new equipment here we are again.

Where are the status updates? It has been over a day!
Check out Bluehost.com. I use Siteground.com

Is anyone else unable to submit trouble tickets?

ok up in the morning , slow but up, and now down again , im getting tire

cant’ take my emails

@a host

Everyone is not so loyal. There is some typical trait in all those dreamhost loyal shits. I guess DH has a crew of people who go all over the net, and as soon as someone speaks bad about them they defend DH. Thats a strategy they adopt to look like they have happy customers since 10 years. In 10 years time a man loses interest in his wife. I wonder why there are so many mad lovers of Dh that they keep wondering the all over the internet waiting to defend DH.

I have loved DreamHost since the day I signed up, but this is not funny anymore.
I’m losing money here. Also faith.

I’M A LITTLE ANGRY… WHY? BECAUSE THE SPUNKY SERVER (WHERE I’M HOSTED) IS EVER SHOWED IN THIS STATUS BLOG :-S
SPUNKY SERVER = BAD LUCKY SERVER?

How bad it is to see the death scene of a company you love.
God bless you Dreamhost!

they just added this to the critical announcement for me:
Note: We are doing emergency data moves to quell the stem of problems recently caused by your file server. During these moves, your data may be inaccessible. We are moving as we can off as fast as possible. Very sorry about the continued inconvenience!

tra ta ta, la la la

Does anyone have phone numbers for executive offices? If so, post it here. Jam those phone lines and paralyze those offices.

You peaked out in life as a clueless piece of trash. What a stupid little kid.

Assholes like you are a big part of why they’re smart for not putting up phone numbers and letting the public ones get dumped.

Get a life and PLEASE switch to another host.

I like dreamhost anyway… I know, I’m mad man…8O

Oh by the way guys: http://www.dreamhoststatus.com/2008/03/19/filer-problems-with-blingy-cluster/

All our sites are down .

I really really don’t wanna cancel my signature, it’s not 97-days old yet…. but then, what should I do?

I’ll ask the same question
#
49
Jones Says:
March 25th, 2008 at 12:26 pm

Does anyone know of another service that has similar pricing (as DH) but is more stable? This is getting unbearable!

@ SP - The sites I’m looking at that I know are affected by this are all totally down right now but who really knows anymore. To tell for sure in the future though you can go into your DreamHost panel and click “Account Status” toward the upper right and it will open a pane. Web Server and MySQL server are self-explanatory, but your email server is also your cluster name. When they mention any of those in a post, you’ll be affected.

My ticket (not even marked as urgent) was replied to and the problem addressed in 90mins. But then, I talk to people like they’re HUMAN BEINGS and not like they’re shit. I wouldn’t bloody reply to some of the messages here if I was a DH employee either - what the fuck do you guys do if your soup’s cold or steak’s overcooked? Scalp the waiter? Stab them with your spoon?

Unclench, take a chill pill and remember what a bitch Karma is when you’re chewing someone a new ass for no good reason. Because trust me - a web site going down is NOT A GOOD REASON for the way some of you here are behaving. Seek help. Like, seriously.

Well despite this ticket not being updated, my sites (being on spunky) have been up since yesterday. I did see some downtime yesterday and Tuesday, but it was intermittent.

I just pooped in my pants.

I’ve been a dreamhost customer since 2004. Uptime gets worse every year but this is by far the worst I’ve ever seen and NO UPDATES FOR DAYS NOW!

@ 827 Please Fix It - By all means, pause them; you said it yourself, you’re paying for clicks that won’t reach your site and that’s just burning money. Not only should you wait for an all clear from DH in their post, but allow some time for the “WTF do you mean it’s resolved???” comments to appear here if they’re going to, before starting the ads again, I would say.

DP: Same here…in fact, I am friends with several of the tech guys at Dreamhost. Since I am so cordial, my shit gets fixed damned near instantly.

I would suggest DH install CPU usage software on their server racks that will allow them to tell who is sucking the cpu power like a whore sucks dick and force those users to either upgrade to a dedicated server or just kick their inconsiderate asses off the host entirely.

Alot of these customers are running forums and shit that aren’t not even approved by DH, many which are PERL based and therefore horrible on system resources. So we end up suffering because their sites cause the filer to crash all the damned time.

So we end up suffering because their sites cause the filer to crash all the damned time.

Welcome to shared hosting.

as well as my host

843
Patrick Says:
March 27th, 2008 at 8:32 pm

Well, golly, that’s weird — my politely-worded, non-urgent ticket has remained unresolved for almost 12 hours.

Who gives a shit? Since they try to answer within 24 hours, 12 hours is hardly a big deal.

All clusters @ DH are fucked up. Here’s a quick tip: Burn it all up, throw it away and get brand new decent clusters.

QUESTION! - I am total newbiee so please bare with me. Under account TEST notice i found this announcement . Now my Email server is BLINGY but my sql server is rous. My website has wordpress installed, and i am experiencing extreme slowness. so is this related????? I have been member only 3 days. Gosh! what a rough start. Please help me understand this. Thank you!

Announcement.
We’re currently experiencing problems with the blingy cluster affecting web, mysql and mail services. The file server is being worked on, we sincerely apologize for any inconvenience this may be causing you.

Note: We are doing emergency data moves to quell the stem of problems recently caused by your file server. During these moves, your data may be inaccessible. We are moving as we can off as fast as possible. Very sorry about the continued inconvenience!

You can keep updated at dreamhoststatus.com! (posted 8 hours 48 mins ago)

Luiz. I’m about 85% sure that you don’t know what a cluster is….

Same here, but I’m 100% sure he doesn’t. I’m also about 95% sure that if he spelled his name right, it was pure luck.

This has been fixed for ages. Anyone still complaining here is a stooge.

There’s a really anti-dreamhost video on YT at youtube.com/watch?v=qS7nqwGt4-I

Pop mail is down all of a sudden.

to the ” whining masses ” guy, this pos email/website provider is keeping me from making money. not only has the webmail been down but after we first signed up pop or web didnt work for almost 2 weeks!

From lack of replies here for today im guessing its supose to be fixed? Well its not. Webmail is still random at best

I’m too…

Please fix webmail…..please.

“ERROR:
ERROR: Connection dropped by IMAP server.
Query: LIST “” “INBOX”
“

Who also has files kidnapped by dreamhost?

I have limited access to my files in a Private Server and support says the problem is mine and everything is normal with the server. The downloads are with 3kbps.

This lasts almost a month, I’ve lost my credibility, customers and almost everything built over the years. Never could imagine that a hosting company could kidnap my files and pretend that all is well. A shame

http://www.egitimbilgisi.tr.gg

I was just updating my website, then its gone. *sigh*