Problem with central services (panel,webmail, etc..) and spunky cluster
We are currently experiencing problems with one of our internal firewall machines that is causing problems with our central services connecting to our customer database. This problem is expected to be fixed within 20 minutes, we apologize for the trouble and will update this post as soon as it is resolved or more information becomes available as to the cause.
UPDATE 2:40 PM PDT **
Problems with central services have been resolved. Panel , webmail and other central services should be working as usual. There are still a few problems with the spunky clusters that may be causing outages for customers websites/ftp. These problems are also being fixed at this time and this post will be updated when those are fixed.
UPDATE 4:39 PM PDT **
All of the networking problems and spunky cluster problems have been resolved. We apologize again for the outage and if you are still having trouble feel free to contact support with the service you are having problems with.
UPDATE 5:11 PM PDT **
There have been reports of problems with the spunky cluster , we will re-open this status post until we have more information to what caused this problem. If you are on the spunky cluster and are experiencing downtime it is still due to the networking issue.
March 25th, 2008 at 12:13 pm
i figured this out before it was posted here!
March 25th, 2008 at 12:13 pm
I have a funny story that I keep wanting to tell you folks: I had problems BEFORE I EVEN PAID FOR HOSTING!!
They wouldn’t even let me sign up!
March 25th, 2008 at 12:14 pm
Let’s see how long it takes for the whining masses to start filling the comment log, eh?
March 25th, 2008 at 12:14 pm
You something’s up when dreamhoststatus.com is down… and the web panel is down… and mail…
March 25th, 2008 at 12:15 pm
exciting, always exciting and new with dreamhost-dont wanna jump on the grumble wagon-so just a lil (grumble)
March 25th, 2008 at 12:15 pm
Huh. I hadn’t noticed, since I’m so busy moving my clients to other hosting providers… DreamHost you’ve blown it so, so badly this time. Bye-bye.
March 25th, 2008 at 12:15 pm
OMG SUICIDE IN 15 MINUTES
March 25th, 2008 at 12:15 pm
Webmail’s gone from ponderously slow to not working at all over the last 24 hours. Dreamhoststatus.com was down when I checked, and same with my DreamHost control panel. It’s not funny anymore people.
http://wwwfail.com/?url=www.dreamhost.com%2F
March 25th, 2008 at 12:15 pm
Anyone having problems with the mail server independent of webmail?
March 25th, 2008 at 12:16 pm
This problem showed up for me as an inability to send mail normally, or connect to webmail. Just FYI.
March 25th, 2008 at 12:16 pm
thanks for the prompt update!
i noticed there was a wee problem and popped here, there wasnt anything listed, so i refreshed and here it was!
On the ball as usual
goodluck & hope it goes smoothly
March 25th, 2008 at 12:17 pm
Coincidental that this happened as I was migrating a site AWAY from Dreamhost! Oh well.
March 25th, 2008 at 12:17 pm
Great.
I was just updating my website, then its gone. *sigh*
March 25th, 2008 at 12:17 pm
SSH to alondra is also down, apparently.
March 25th, 2008 at 12:18 pm
I noticed a wee problem too, my entire site is down….
March 25th, 2008 at 12:18 pm
Since the Data center move, my site has been horrifically slow when trying to access anything on a DB.
www.kiltsrock.com
March 25th, 2008 at 12:18 pm
Guatafak !!!!
Warning: mysql_connect() [function.mysql-connect]: Too many connections in /usr/local/squirrelmail-1.4.9a/plugins/dreamhost_virtualhosts/setup.php on line 278
1044: Access denied for user ’squirrelmail’@'192.168.10.0/255.255.255.0′ to database ‘dreamhost’
March 25th, 2008 at 12:18 pm
I’m glad to have a speedy response (once the blog came back up.).
So long as what I told my client (20 minutes) is OK, or another update is posted, this is what I ask for.
March 25th, 2008 at 12:19 pm
Down again. Glad to hear it should be fixed quickly.
March 25th, 2008 at 12:19 pm
10 MINUTES LEFT
March 25th, 2008 at 12:20 pm
I’m not getting anywhere with the Spunky cluster either, so I suspect the issues go beyond just central services at the moment. Running a trace shows dropped packets and very long hops at the DreamHost end of the line, so it may be network related.
March 25th, 2008 at 12:20 pm
site was down for 12 hrs yesterday, and 3 today
March 25th, 2008 at 12:21 pm
I’m coming to the conclusion that there is a problem between the web cluster and the db cluster.
March 25th, 2008 at 12:21 pm
The funny thing is that just before my site went down I noticed it was running about 3 times faster than usual….I guess that’s what I get for thinking dreamhost did something right for once…
March 25th, 2008 at 12:21 pm
Glad, this week i’ve received around 100 mails from web monitor report about my websites down
March 25th, 2008 at 12:22 pm
SSH to Abbazaba is shit too… as are all my websites… I was uploading a new copy of one of my GPL programs, and POP… dropped to a crawl. Hope we work this out soon, DH… sometimes this stuff is amusing, but it is getting a little irritating now. (and it’s difficult to irritate me.
Figure it out, please.
Matt
March 25th, 2008 at 12:22 pm
I’m coming to the conclusion that Dreamhost needs to get its act together.
March 25th, 2008 at 12:22 pm
OK, this has gone too far. I’m registering with Hostgator and we’ll see how things go. Scheduled downtime like last weekend is one thing, but this random downtime getting really tiring.
March 25th, 2008 at 12:23 pm
Last night my sites were painstakingly slow. Now they are down. What a friggin’ surprise. Time to start looking for a new provided. I’m so sick of this crap.
March 25th, 2008 at 12:23 pm
my website http://www.kejut.com is also down.
March 25th, 2008 at 12:23 pm
yesterday my database server is also down.
March 25th, 2008 at 12:23 pm
Hope that all the incoming mail is queued to go out and doesn’t just disappear.
March 25th, 2008 at 12:24 pm
3 days ago my website server got moved too and it was down for about 10hours.
March 25th, 2008 at 12:24 pm
thanks again! you guys really sort of suck.
March 25th, 2008 at 12:24 pm
my email is on blingy… i’ve been unable to receive mail for my entire operation for two days… It’d be nice to know when we can expect to be able to use email again for those of us on blingy.
March 25th, 2008 at 12:24 pm
Thanks guys for the warning, I was right in the middle of a blog post I can always count on DreamHose.
March 25th, 2008 at 12:24 pm
dang…i was going to pay my bill too…
March 25th, 2008 at 12:24 pm
Hey, this looks more “major” than “medium.” Not just webmails and panel–sites are down. Update, please!!!!
March 25th, 2008 at 12:24 pm
Good luck getting it up. You always get it up in a timely maner.
People dont complain so much, we have all crashed our fair share of things.
March 25th, 2008 at 12:24 pm
yeah i’m the ..th
March 25th, 2008 at 12:25 pm
yeah i’m the 42nd
March 25th, 2008 at 12:25 pm
I was actually opening the panel to test switching one of my accounts to use Google Apps so I get more reliable e-mail service with better spam filtering. Looks like I’ll have to wait…
And yes, if you don’t know, you can use Gmail’s functionality (including IMAP) with your custom domains. More info here: http://www.google.com/a/help/intl/en/index.html
I still love dreamhost for the cheap hosting though…
March 25th, 2008 at 12:25 pm
I knew this before they posted it when mail went down….then I tried to come here and the status page was down. I thought this was supposed to be a completely different service? Why does it crash when everything else does??? Ridiculous!!!
March 25th, 2008 at 12:25 pm
I got this: “You are posting comments too quickly. Slow down.”
This is the place for the infiniteloop waiting for the interrupt from DH (when my site is back)
March 25th, 2008 at 12:25 pm
I’m a new dreamhost customer now for almost 4 weeks. And all of the 4 weeks have been poor performance issues on my web site. I left Ipowerweb for this.
March 25th, 2008 at 12:25 pm
jesus fucking christ!!!!! how many fucking times are you guys going to go down????
March 25th, 2008 at 12:25 pm
You get what you pay for.
My experience has been the same with other hosts in this price range, that offer similar flexibility. It’s the hosts that make you pay for every site you host that actually stay up 99.9% of the time. The question is, do you want to pay $150 a year per site? No thanks. I’ll just have two of these (dreamhost) type of hosts, and change dns servers when one goes down.
March 25th, 2008 at 12:26 pm
none of my 4 sites work, this is crazy. Will someone set up a status page so we can look and see why our sites are working occasionally - this site’s becoming more popular than google for my right now.
March 25th, 2008 at 12:26 pm
Does anyone know of another service that has similar pricing (as DH) but is more stable? This is getting unbearable!
March 25th, 2008 at 12:26 pm
It’s been 20 mins now…