Problem with central services (panel,webmail, etc..) and spunky cluster

We are currently experiencing problems with one of our internal firewall machines that is causing problems with our central services connecting to our customer database. This problem is expected to be fixed within 20 minutes, we apologize for the trouble and will update this post as soon as it is resolved or more information becomes available as to the cause.

UPDATE 2:40 PM PDT **

Problems with central services have been resolved. Panel , webmail and other central services should be working as usual. There are still a few problems with the spunky clusters that may be causing outages for customers websites/ftp. These problems are also being fixed at this time and this post will be updated when those are fixed.

UPDATE 4:39 PM PDT **
All of the networking problems and spunky cluster problems have been resolved. We apologize again for the outage and if you are still having trouble feel free to contact support with the service you are having problems with.

UPDATE 5:11 PM PDT **
There have been reports of problems with the spunky cluster , we will re-open this status post until we have more information to what caused this problem. If you are on the spunky cluster and are experiencing downtime it is still due to the networking issue.

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848 Responses to “Problem with central services (panel,webmail, etc..) and spunky cluster”

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  1. 451
    FreshSuperCool.com Says:

    Anyone seeing this error?

    Site Temporarily Unavailable
    We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.

    error id: “bad_httpd_conf”

  2. 452
    www.VarmintHuntingNZ.com Says:

    Hey Jesus - you still there. I was talking with you early this morning, didn’t realise you were busy on this thread. Hope we can chat later, I have a few things to talk about….

  3. 453
    BlueEyes69 Says:

    …just to think you died on a cross for our sins back then.

    What you’d have to die on now for our sins would be beyond a Hellraiser film’s worth of torture. Glad we have electricity and all this superfluous technology to waste our time on, instead of getting a real job using our brains and brawn. You’d have to be a 2-bit hack, with serious insecurity issues to be seriously bothered about an economical hosting company going down for a bit. But it makes me all horny to see you guys battle it out…like real men.

  4. 454
    JLP @ AllFinancialMatters Says:

    I think my blog’s pretty much back up and running. It might be loading a tad slowly but overall I think I’m back!

  5. 455
    Worst Web Host Says:

    BlueEyes69 and Jesus:

    You’re not the least bit amusing. In fact, you’re simply pathetic.

  6. 456
    Happy Again Says:

    The York server seems to be back up.

  7. 457
    john Says:

    just when it all seemed back to normal… email stops working. grrrr… oh wait, that’s back to normal.

  8. 458
    Shawn Hughes Says:

    This is inexcusable. For two days now the realtors who are my clients have not received e-mails. I have been getting calls about every 20 minutes. And now, I see that you have this issue listed as a MEDIUM severity issue.

    I have been with DH for over 4 years now. I have multiple current sites with you and have had many more over those four years.

    After the billing fiasco at the beginning of the year, and now this, I am at wits end.

    Please forward this directly to the CEO of your company and to the appropriate person to assist with the migration to a new host, and with the releasing of all automatic debits and payments we have set up with you.

    Shawn R. Hughes
    President,
    Image Group Marketing
    (575)317-1127

  9. 459
    www.VarmintHuntingNZ.com Says:

    I think BlueEyes69 is a bloke :-(

  10. 460
    JLP @ AllFinancialMatters Says:

    Worst Web Host,

    God sees what “Jesus” is doing.

  11. 461
    John Says:

    My web sites have been down all afternoon - any idea when they’ll be back up?

  12. 462
    jesus Says:

    Were you the one praying for those big tittied lesbians? I’m working on it but you know even I have my limits.

  13. 463
    www.VarmintHuntingNZ.com Says:

    Actually Jesus, I am a minister (honest) www.TeAtatuBaptist.com - and are sitting in my office waiting to officiate at a funeral in a hour or so. Bit bored, so thought I might have a chat with you again. You seem different than when we were talking early in the morning! Something wrong???

  14. 464
    Antonio Says:

    Severity: Medium ????
    The sites are down for a couple of hours, and similiar happenend few days ago!
    Hey!!!!

  15. 465
    BlueEyes69 Says:

    #468 ____

    We’re not amusing, we’re amused.

    You took the bate too, well done, have a cookie.

    document.cookie = “bestwebhost=aweseme; expires=Fri, 27 Jul 2008 02:47:11 UTC; path=/”

  16. 466
    www.VarmintHuntingNZ.com Says:

    Hey - wait a minute - you can’t view either of my websites (hunting or church) because DH is down…

  17. 467
    Barabbas Says:

    Jesus is gay

  18. 468
    Jesus #2 Says:

    No I’m not :-)

  19. 469
    jesus Says:

    @www.VarmintHuntingNZ.com - yeah sorry man you know this is always an emotional time of year for me. Was a long weekend and brought back some old memories that I’d rather forget.
    Still now that’s out of the way I can get stuck into my Easter eggs.

  20. 470
    bisc Says:

    At the very least, can you change the error message so that it doesn’t tell people to “contact the webmaster/ tech support immediately to have them rectify this”? Since, in most cases, the webmaster is utterly unable to do so.

  21. 471
    www.VarmintHuntingNZ.com Says:

    Hey Barabbas - haven’t seen you for a couple of thousand years!

  22. 472
    jesus Says:

    @ Jesus #2 - you’re a Spanish waiter right?

  23. 473
    www.VarmintHuntingNZ.com Says:

    Okay Jesus - you forgave me, so I guess I can make an effort, but only this time. Slip up again, and I’m switching to the Catholics.

  24. 474
    www.VarmintHuntingNZ.com Says:

    See you all later - I’m off to officiate at this funeral service. Hope DH gets this sorted soon, and it’s been entertaining chatting to you all. If you have time, check out my sites: www.VarmintHuntingNZ.com and www.TeAtatuBaptist.com Cheers. Rev Rog :-)

  25. 475
    jesus Says:

    Speak to you later, Rog. I’m working on the lesbians but I can’t make any promises.

  26. 476
    Dustin Says:

    This is getting kinda old now…

  27. 477
    OhTehNOES!!! Says:

    I fear DH’s ability to fail - they are championship at it. My servers - not even listed to be out - are full of woes. :/

  28. 478
    Thomas Says:

    Hmmm… I was wondering why my FTP wouldn’t connect. :(

  29. 479
    Sharon Mcormick Says:

    I’m on Spunky and everything is looking good now =)

  30. 480
    alex Says:

    hurry up and fix the problem !!!!!!!!!!!!!!!!!! this is terrible

  31. 481
    Jordan Moore Says:

    Apache is working fine on port 80, but subversion and some other services are still refusing connections.

  32. 482
    Undolog Says:

    This will be my last year with DH. It is a shame that I have just renewed my subscription. Anyway congratulations! You are able to create a truly enormous damage. You should repay at least something for everyone!

  33. 483
    bisc Says:

    Why are we still getting this?

    “Site Temporarily Unavailable
    We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
    error id: “bad_httpd_conf” “

  34. 484
    William Says:

    My site (www.cgartworld.com) still down! What’s resolved?!

  35. 485
    alex Says:

    I still cant upload any files!!!!!!!!!!!!11

  36. 486
    Lisa Says:

    How can you say it’s fixed when my site is STILL NOT UP ?!

  37. 487
    adam Says:

    Also getting the below errors on all my sites… this just happened because I wasn’t seeing it this morning.

    “Site Temporarily Unavailable
    We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
    error id: “bad_httpd_conf” “

  38. 488
    isteamy.net Says:

    Email still down

  39. 489
    Richard Morris Says:

    We’re still getting this on most sites:
    Site Temporarily Unavailable
    We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
    error id: “bad_httpd_conf”

    DreamHost apparently think that means:
    “It’s resolved.”

    Your mileage may vary…

    DreamHost seem to be Full of Fail this week: are the schools off or something and they have all their kids doing tech support?

  40. 490
    dreamhost merda Says:

    ftp error.

    ERROR:> The requested operation failed for an unknown reason.
    ERROR:> Server returned error.

  41. 491
    pomchips Says:

    ftp error too.

    ERROR:> Upload not allowed.

  42. 492
    Katherine Says:

    All my domains are still down!

  43. 493
    Ryan Primus Says:

    Hi there. My webmail/email is still down despite the status being moved to “solved”.

    I hope someone is still looking into the ptroblem.

    Cheers,
    Ryan

  44. 494
    ella Says:

    No, it’s not resolved. I continue to get a page of error messages regarding the wordpress cache plug in, while nothing on my site has changed since yesterday.

  45. 495
    Wicked Nutsack Says:

    Yargh! My nutsack is wickeds!

  46. 496
    Wallace Says:

    All my domains are still down!

  47. 497
    gordon Says:

    my sites are all down still. I have cleared cache, etc.. but no luck.

  48. 498
    angie Says:

    problems “resolved” and yet i can’t upload files via ftp to site…. its still very slow (and has been for the past 3-4 weeks)…. u guys need to do serious thinking on spunky.. splitting spunky to smaller clusters is definitely a good idea.

  49. 499
    Andy Says:

    I have just finalized my account setup with an alternative host. Backing up my site files now and making the move. Good luck and good riddance, Dreamhost.

  50. 500
    Russ Schnapp Says:

    Resolve? I don’t think so. My site is STILL down with:

    Site Temporarily Unavailable
    We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.

    error id: “bad_httpd_conf”

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