Problem with central services (panel,webmail, etc..) and spunky cluster
We are currently experiencing problems with one of our internal firewall machines that is causing problems with our central services connecting to our customer database. This problem is expected to be fixed within 20 minutes, we apologize for the trouble and will update this post as soon as it is resolved or more information becomes available as to the cause.
UPDATE 2:40 PM PDT **
Problems with central services have been resolved. Panel , webmail and other central services should be working as usual. There are still a few problems with the spunky clusters that may be causing outages for customers websites/ftp. These problems are also being fixed at this time and this post will be updated when those are fixed.
UPDATE 4:39 PM PDT **
All of the networking problems and spunky cluster problems have been resolved. We apologize again for the outage and if you are still having trouble feel free to contact support with the service you are having problems with.
UPDATE 5:11 PM PDT **
There have been reports of problems with the spunky cluster , we will re-open this status post until we have more information to what caused this problem. If you are on the spunky cluster and are experiencing downtime it is still due to the networking issue.
March 27th, 2008 at 3:17 pm
No.
No.
No.
No.
No.
No.
No.
No.
No.
No.
March 27th, 2008 at 3:24 pm
Ok i am new here, so go easy on me. I signed up two days. Yesterday evening i decided to install wordpress with one-click install. Went ok, but damme- the site response i horrible. It’s slow like anything. Is this problem related to this thread? Or does it sound like a separate issue. My humble request, please answer straight to the point if possible. I am new here and trying to learn this issue. Dreamhost have not responded to my support request yet.
Many Thanks
SP
March 27th, 2008 at 3:32 pm
I really really don’t wanna cancel my signature, it’s not 97-days old yet…. but then, what should I do?
I’ll ask the same question
#
49
Jones Says:
March 25th, 2008 at 12:26 pm
Does anyone know of another service that has similar pricing (as DH) but is more stable? This is getting unbearable!
March 27th, 2008 at 3:35 pm
LOL — you sound like someone hell-bent on feeling SATISFIED! Must be nice.
March 27th, 2008 at 3:41 pm
@ SP - The sites I’m looking at that I know are affected by this are all totally down right now but who really knows anymore. To tell for sure in the future though you can go into your DreamHost panel and click “Account Status” toward the upper right and it will open a pane. Web Server and MySQL server are self-explanatory, but your email server is also your cluster name. When they mention any of those in a post, you’ll be affected.
March 27th, 2008 at 5:04 pm
I’ve been a DH customer since 2006. Sadly, DH has gotten progressively worse. I’ve had enough and am leaving DH.
March 27th, 2008 at 5:09 pm
My ticket (not even marked as urgent) was replied to and the problem addressed in 90mins. But then, I talk to people like they’re HUMAN BEINGS and not like they’re shit. I wouldn’t bloody reply to some of the messages here if I was a DH employee either - what the fuck do you guys do if your soup’s cold or steak’s overcooked? Scalp the waiter? Stab them with your spoon?
Unclench, take a chill pill and remember what a bitch Karma is when you’re chewing someone a new ass for no good reason. Because trust me - a web site going down is NOT A GOOD REASON for the way some of you here are behaving. Seek help. Like, seriously.
March 27th, 2008 at 5:20 pm
I just bought a dedicated server on liquid web, fuck this. Ive been here for 4 years, and thats 4 years too long.
March 27th, 2008 at 5:21 pm
Well despite this ticket not being updated, my sites (being on spunky) have been up since yesterday. I did see some downtime yesterday and Tuesday, but it was intermittent.
March 27th, 2008 at 5:22 pm
The other day when all my sites were down, I took the time to make an image for each host and an html file saved to my desktop. When the sites came back up I uploaded an image to each site. Now I can look at the images on the page and see which of my sites are up from which images or alt messages are showing. So now it took a lot less work for me to determine that all my sites are down again. Sigh.
March 27th, 2008 at 7:11 pm
I just pooped in my pants.
March 27th, 2008 at 7:12 pm
Maybe they just took them back down as a funny joke?
March 27th, 2008 at 7:16 pm
I’ve been a dreamhost customer since 2004. Uptime gets worse every year but this is by far the worst I’ve ever seen and NO UPDATES FOR DAYS NOW!
March 27th, 2008 at 7:21 pm
I have been getting calls from all over the world telling me my guest book sucks it’s down so long.
Good advertising for Dream Host right? This is really bad service. May start looking for a new guest book by tomorrow.
March 27th, 2008 at 7:30 pm
@ 827 Please Fix It - By all means, pause them; you said it yourself, you’re paying for clicks that won’t reach your site and that’s just burning money. Not only should you wait for an all clear from DH in their post, but allow some time for the “WTF do you mean it’s resolved???” comments to appear here if they’re going to, before starting the ads again, I would say.
March 27th, 2008 at 8:02 pm
Epic outage.
Someone mail some Mt Dew to the DH staff… I’ll bet they haven’t slept in 3 days.
March 27th, 2008 at 8:11 pm
DP: Same here…in fact, I am friends with several of the tech guys at Dreamhost. Since I am so cordial, my shit gets fixed damned near instantly.
March 27th, 2008 at 8:12 pm
Guestbook? Are you living in the fucking early 90’s or something? No one uses a damned guestbook anymore.
March 27th, 2008 at 8:16 pm
I would suggest DH install CPU usage software on their server racks that will allow them to tell who is sucking the cpu power like a whore sucks dick and force those users to either upgrade to a dedicated server or just kick their inconsiderate asses off the host entirely.
Alot of these customers are running forums and shit that aren’t not even approved by DH, many which are PERL based and therefore horrible on system resources. So we end up suffering because their sites cause the filer to crash all the damned time.
March 27th, 2008 at 8:17 pm
fuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckfuckvv
March 27th, 2008 at 8:19 pm
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March 27th, 2008 at 8:19 pm
You do realize they can get your IP address, right? >.>
March 27th, 2008 at 8:20 pm
Welcome to shared hosting.
March 27th, 2008 at 8:22 pm
i can change my ip
March 27th, 2008 at 8:31 pm
as well as my host
March 27th, 2008 at 8:36 pm
Don’t some of you have better things to do? Posting “fuck” ten billion times isn’t particularly productive…
Yes, Dreamhost has been kind of imperfect recently, but that’s what the move was about in the first place. Let them fix their shit and stop acting like five year olds.
March 27th, 2008 at 9:16 pm
Who gives a shit? Since they try to answer within 24 hours, 12 hours is hardly a big deal.
March 27th, 2008 at 9:24 pm
I think on of their employees “Loves” the spunky cluster too much and it now lives up to it’s name.
March 27th, 2008 at 9:26 pm
All clusters @ DH are fucked up. Here’s a quick tip: Burn it all up, throw it away and get brand new decent clusters.
March 27th, 2008 at 9:45 pm
[quote]All clusters @ DH are fucked up. Here’s a quick tip: Burn it all up, throw it away and get brand new decent clusters.[/quote]
Luiz. I’m about 85% sure that you don’t know what a cluster is….
March 27th, 2008 at 10:03 pm
QUESTION! - I am total newbiee so please bare with me. Under account TEST notice i found this announcement . Now my Email server is BLINGY but my sql server is rous. My website has wordpress installed, and i am experiencing extreme slowness. so is this related????? I have been member only 3 days. Gosh! what a rough start. Please help me understand this. Thank you!
Announcement.
We’re currently experiencing problems with the blingy cluster affecting web, mysql and mail services. The file server is being worked on, we sincerely apologize for any inconvenience this may be causing you.
Note: We are doing emergency data moves to quell the stem of problems recently caused by your file server. During these moves, your data may be inaccessible. We are moving as we can off as fast as possible. Very sorry about the continued inconvenience!
You can keep updated at dreamhoststatus.com! (posted 8 hours 48 mins ago)
March 27th, 2008 at 10:14 pm
One little two little three little Indians…
I really need the emails guys…
March 27th, 2008 at 11:21 pm
Same here, but I’m 100% sure he doesn’t. I’m also about 95% sure that if he spelled his name right, it was pure luck.
March 27th, 2008 at 11:25 pm
Same here, but I’m 100% sure he doesn’t. I’m also about 95% sure that if he spelled his name right, it was pure luck.
March 28th, 2008 at 5:35 am
This has been fixed for ages. Anyone still complaining here is a stooge.
March 28th, 2008 at 10:46 am
Yay!!! I’m a stooge!
March 28th, 2008 at 1:11 pm
There’s a really anti-dreamhost video on YT at youtube.com/watch?v=qS7nqwGt4-I
March 28th, 2008 at 10:32 pm
Although this has been resolved (and didn’t affect me too badly), I’m still kind of curious what was wrong & done to fix it? That’s the kind of transparency I love from Dreamhost. =)
March 30th, 2008 at 7:41 pm
Pop mail is down all of a sudden.
March 30th, 2008 at 7:59 pm
Yep. No mail.
March 31st, 2008 at 9:37 am
to the ” whining masses ” guy, this pos email/website provider is keeping me from making money. not only has the webmail been down but after we first signed up pop or web didnt work for almost 2 weeks!
From lack of replies here for today im guessing its supose to be fixed? Well its not. Webmail is still random at best
March 31st, 2008 at 1:30 pm
I’m still getting random slowdowns and downtime.
March 31st, 2008 at 1:44 pm
I’m too…
April 1st, 2008 at 10:42 am
Please i need my webmail , please
April 1st, 2008 at 11:33 am
Please fix webmail…..please.
“ERROR:
ERROR: Connection dropped by IMAP server.
Query: LIST “” “INBOX”
“
April 2nd, 2008 at 2:09 pm
down day and night and never stop down time - this is real dream sucker!
April 2nd, 2008 at 5:30 pm
Who also has files kidnapped by dreamhost?
I have limited access to my files in a Private Server and support says the problem is mine and everything is normal with the server. The downloads are with 3kbps.
This lasts almost a month, I’ve lost my credibility, customers and almost everything built over the years. Never could imagine that a hosting company could kidnap my files and pretend that all is well. A shame
April 6th, 2008 at 6:36 pm
LMAO!