Problem with central services (panel,webmail, etc..) and spunky cluster
We are currently experiencing problems with one of our internal firewall machines that is causing problems with our central services connecting to our customer database. This problem is expected to be fixed within 20 minutes, we apologize for the trouble and will update this post as soon as it is resolved or more information becomes available as to the cause.
UPDATE 2:40 PM PDT **
Problems with central services have been resolved. Panel , webmail and other central services should be working as usual. There are still a few problems with the spunky clusters that may be causing outages for customers websites/ftp. These problems are also being fixed at this time and this post will be updated when those are fixed.
UPDATE 4:39 PM PDT **
All of the networking problems and spunky cluster problems have been resolved. We apologize again for the outage and if you are still having trouble feel free to contact support with the service you are having problems with.
UPDATE 5:11 PM PDT **
There have been reports of problems with the spunky cluster , we will re-open this status post until we have more information to what caused this problem. If you are on the spunky cluster and are experiencing downtime it is still due to the networking issue.
March 25th, 2008 at 3:24 pm
If everyone leaves DH who says they are,
that will certainly take a load off the DH servers.
March 25th, 2008 at 3:25 pm
OMGGG!! when is this major issue going to be resolved? its ok if the websites are down for a view seconds, but allowing it to go on further then couple of minutes and hours, is not acceptable.
March 25th, 2008 at 3:25 pm
I’ve been unable to get to anything for at least half an hour…getting a bunch of error messages about zoom and too full, etc.
So am I to assume that my server (jax) is part of this cluster? Or do I have a separate issue? Again…
March 25th, 2008 at 3:26 pm
“If everyone leaves DH who says they are, that will certainly take a load off the DH servers.”
LMAO!
The problem is that Nightmarehost won’t stay online long enough for me to move my damn site!
March 25th, 2008 at 3:27 pm
@Worst Web Host
You don’t have backups?
March 25th, 2008 at 3:27 pm
@danny 405 - moving servers should not mean substantial downtime, not around 3 hours as shown in the past status. failover servers? what’s the point - why not just drop dreamhost, and go with the failover server as a main server, because DH are down so often lately?
i deal with other hosting companies for clients, and have email support responses in minutes rather than hours, more like 99% uptime, and advanced warnings when things go bump.
have dh bitten off more than they can chew with the insane bw, and drive spaces?
March 25th, 2008 at 3:27 pm
I was trying to get to the web panel to report SMTP problems and FTP problems on scipio and blingy, but I can’t get to the ticket system.
I forgot to fax you guys a letter to get back an unrefunded $40 from the billing error. Please take my $40 and pay someone to get a temporary email system setup. I don’t care about everything else, but email is kind of important.
March 25th, 2008 at 3:28 pm
Cuántos clusters tiene Dreamhost que veo que tiene caidas regulares que siempre afectan a mis sitios web?
March 25th, 2008 at 3:28 pm
@ 413/Moe
No mate, i hate having downtime, but it happens, you buy a car, it goes wrong and it sits in a garage for a week.
Thing is, Dreamhost MOVED spunky at the weekend to help with the issues we’ve had, they done it rather sucessfully to be honest, and there’s 1 or 2 hiccups in it that only become apparent in the course of the next few days.. its nowt to start screaming about, at least they saw the problem and instantly acted on it.. ohh, while keeping us informed.
March 25th, 2008 at 3:28 pm
Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
error id: “bad_httpd_conf”
———
This is worse than being down
March 25th, 2008 at 3:28 pm
Danny,
Wow! Thanks! You put EVERYTHING in perspective now. I’m no longer upset.
Jackass…
March 25th, 2008 at 3:29 pm
MEDIUM ? ! ? !
March 25th, 2008 at 3:29 pm
@#361 - On March 25th, 2008 at 2:57 pm, james Says: “Well, I found a lot of interesting info about dreamhost at this site: http://tinyurl.com/yptmlp“.
Lame, dude! If you are gonna offer someone a link, there shouldn’t be a need to obfuscate it with tinyurl.
Also, some may think it insensitive to “mess with” folks who are angry and frustrated, instead of at least offering them an outlet for their frustration.
At times like these, http//fuckdreamhost.com is they place they need to go for that. Always online for those times when you just need a break from the DreamHost Status Blog misery!
March 25th, 2008 at 3:29 pm
@snewp
Yes, I do, but it’s a complicated issue. It’s much easier for me to have admin access, and I also need to change DNS and email servers.
March 25th, 2008 at 3:29 pm
The problem here is not that it’s down for a few hours, it’s that it’s down for a few hours every other day.
For those of us on spunky cluster, we just had 12 hours of downtime a few days ago, and now this 20 min downtime gone 2 hours has brought us up to 14 hours of down time in 3 days.
Thats more than double the 99% uptime guarantee that DH offers it’s clients.
While I agree, if your site isn’t just a blog, and is making serious money, you absolutely NEED a backup, there is still no excuse
for hosting being down 20% of the time (based on the past three days).
If DH is having that many problems, then they should be the ones thinking of a backup plan.
After all, we pay for a service that provides a 99% uptime guarantee. And since, they have blown that guarantee for March for everyone on spunky cluster, every single customer that these outages affect legally has the right to a account credit for this months worth of service.
March 25th, 2008 at 3:31 pm
i’m fed up with this, in 1 month my website was down 10 times !!! not just 5 minutes or 1hour but during 15h or more !! it’s a shame !! you put to much website on a same boat so the boat sink !!! why are you so mysterious with stufffffffff !!! imagine so much clients that see a site down
1-amator webmaster -> no contract for me
2-not serious->no contract too
3-no sponsor !!
i earn my life with web !! no money no meat on table !
thanks
March 25th, 2008 at 3:32 pm
Arguugh! A typo, dammit! I *meant* to say:
At times like these, http://fuckdreamhost.com is they place they need to go for that. Always online for those times when you just need a break from the DreamHost Status Blog misery!
…. slinks away in shame…
March 25th, 2008 at 3:32 pm
Danny Says:
March 25th, 2008 at 3:28 pm
Are you serious man? Instantly acted on it? You’ve never been with another host, I can almost guarantee that. Show me another host that’s had even a third of Dreamhost’s downtime and then tell me ‘instantly’.
Theres no room in hosting for down times, especially many days in a row.
March 25th, 2008 at 3:33 pm
I’ve got 21 domains that are either completely down or hang and never load.
March 25th, 2008 at 3:33 pm
15:31:51 up 7 min, 1 user, load average: 23.86, 14.70, 6.39
[planters]$
For those that were waiting for access to their server, it seems to be back up (at least with SSH). You can now start moving your data.
top - 15:33:02 up 9 min, 1 user, load average: 32.09, 19.08, 8.55
Tasks: 2 total, 1 running, 1 sleeping, 0 stopped, 0 zombie
Cpu(s): 83.8% user, 16.2% system, 0.0% nice, 0.0% idle
March 25th, 2008 at 3:33 pm
@ Mike -
Oh, where is that?
March 25th, 2008 at 3:35 pm
@ Richard Morris - why don’t you pony up for dedicated servers then and stop being such a fucking cheap skate?
March 25th, 2008 at 3:36 pm
#
411
Worst Web Host Says:
March 25th, 2008 at 3:23 pm
Danny (a.k.a. DreamHost rep), go fuck yourself.
—————————————————————-
I’m not a DreamHost rep, i’ve just been with them for a good few years, and from experience, these past couple of weeks are the worse i’ve experienced with them, up until recently they’ve been up litteraly 99% of the time
On that basis i’m giving them the benefit of the doubt that this’ll be resolved and shortly, we’ll get our proper hosting back.
#
424
JLP @ AllFinancialMatters Says:
March 25th, 2008 at 3:28 pm
Danny,
Wow! Thanks! You put EVERYTHING in perspective now. I’m no longer upset.
Jackass…
—————————————————————-
I’m glad you could see the light between the two balls dangling off your forehead.
March 25th, 2008 at 3:37 pm
“I’m glad you could see the light between the two balls dangling off your forehead.”
ROFL
March 25th, 2008 at 3:38 pm
Why should I? If they were hosted here I’d simply be bitching even louder and I’d be that much poorer…
March 25th, 2008 at 3:39 pm
Looks like my new NON-DH dedicated server is ready, BUT I cant get my email to get the login….. ARRGG
March 25th, 2008 at 3:40 pm
Another thing is my new non-DH server is a better server, less money, and was ready in 24 hours, while I have been waiting a MONTH for DH and still nothing
March 25th, 2008 at 3:41 pm
dreamhost is a budget option so if your site is commercial and can’t take a bit of downtime once in a while then stop bitching and pay for a real business solution. Nowhere else offers such ridiculously cheap prices and you know it.
March 25th, 2008 at 3:42 pm
431 Moe Says:
Umm… well for a start i have 3 dedicated servers elsewhere, i recently changed from vectoral servers to my current dedicated server hosts because vectoral were ALOT slower than DreamHost on response time & generally any issues.
March 25th, 2008 at 3:43 pm
So what you are saying then is that Dreamhost doesn’t actually provide what they promise to provide - if you want something stable go somewhere else?
March 25th, 2008 at 3:44 pm
Arguing on the internet makes me all hot for you, keep it up for me boys… in both senses!
March 25th, 2008 at 3:45 pm
same here bloods….hahahahaha
March 25th, 2008 at 3:46 pm
Danny,
If your sites up are up and you’re such a genius then why the hell are you hanging out here?
March 25th, 2008 at 3:46 pm
As i posted @ 436
“i’ve just been with them for a good few years, and from experience, these past couple of weeks are the worse i’ve experienced with them, up until recently they’ve been up litteraly 99% of the time
On that basis i’m giving them the benefit of the doubt that this’ll be resolved and shortly, we’ll get our proper hosting back.”
March 25th, 2008 at 3:47 pm
Site is down once again
It was working but its back down. This sucks!!
March 25th, 2008 at 3:48 pm
446 JLP @ AllFinancialMatters
my mail isnt working at the moment lol so im just waiting for an update - also i never said my websites were up
March 25th, 2008 at 3:49 pm
how many of you fuckwits post comments on youtube?
I wish I hadn’t bothered sacrificing myself for mankind after listening to you bunch of whining spastics.
March 25th, 2008 at 3:49 pm
Severity: Medium
????
March 25th, 2008 at 3:50 pm
@ 447
I was saying the exact same thing about Powweb a few years ago. They used to be great, they performed some unnecessary server upgrades, and it all went downhill from there. Eventually they sold out to Tucows and I got so fed up I left and came here. Hoping not to see Dreamhost follow the same path because I like it much better here.
March 25th, 2008 at 3:51 pm
oh jesus, I love it when you get cross…. for our sins.
This is demented.
March 25th, 2008 at 3:51 pm
work perfectyl now
thx guys
March 25th, 2008 at 3:53 pm
I love this…
“We’re currently experiencing problems with the blingy cluster affectingweb, mysql and mail services. The file server is being worked on, we sincerely apologize for any inconvenience this may be causing you.
You can keep updated at dreamhoststatus.com! (posted 5 hours 9 mins ago) “
March 25th, 2008 at 3:55 pm
I’m definately telling my Dad about this and he’s got a real temper on him sometimes.
March 25th, 2008 at 3:58 pm
Oh Jes..us… sounds naughty that… Is he going to get all holy almighty on us?
March 25th, 2008 at 4:01 pm
This one time there were these dudes who he didn’t get on with and he gave gave them the plague!
Even I was all like ‘Shit, Dad what the fuck?!’ We lol about it now though.
Anyway did anyone watch The Passion Of The Christ last night?
Don’t get me wrong I still think Mel Gibson is cunt like everyone else but man I looked good.
March 25th, 2008 at 4:06 pm
Sigh. Not this crap again.
March 25th, 2008 at 4:07 pm
Sorry Jesus, no, I was busy on the intarwebz looking for a good manly argument about the injustices of services being maintained in order to keep normality, normal. It gets me all hot to read how some guy and his “clients” think something is unjust: a man and his army! phw0ar!
March 25th, 2008 at 4:08 pm
My website is down also… is this related????
March 25th, 2008 at 4:09 pm
It’s ok you’re forgiven.
Not any of those cunts with ‘clients’ though.
March 25th, 2008 at 4:13 pm
I think it was one of the Psalms in The New Testament, I forget which, that said ‘He who doth use multiple punctuation marks hast been tarred with the mark of a cunt’.