30 min Blingy Downtime Tonight
We may almost be in the clear with the problems we’ve been having with Blingy.
We now have a critical patch from our file server vendor which they believe will fix the crashing problems we’ve had. It takes 20 minutes to install, and unfortunately requires a reboot. We’ve decided to schedule this upgrade for 11:30pm PDT tonight, Sunday April 6th, 2008. That is pretty much the lowest usage time across all our users in a week, and we’ve decided we can’t wait another week before applying this patch in order to give more notice.
Our apologies for the very short notice! We received notice that the patch was ready this morning. Hopefully by midnight (PDT) tonight, Blingy will finally be happy again…
UPDATE 12:15AM PDT:
Still haven’t started the upgrade yet.. it took them a little longer to get the patch than expected, however, we should have it in the next 2 minutes, and then the upgrade will begin, probably around 12:30 now, and be done before 1am Monday morning PDT. Hang in there!
UPDATE 12:54AM PDT:
A few more bumps! Still no changes.. and now we’re afraid we’ll have to push off the upgrade to about 1:45AM (9:45AM GMT) it looks like.. hopefully all finished by 2:15AM PDT (10:15AM GMT), our apologies to blingy customers in Europe.
UPDATE 02:10AM PDT:
All done! The actual reboot only took about 3 minutes, and then there were some residual effects from the reboot on various web and mail servers for up to ten minutes after that. But things seem settled down now and the upgrade “took”. We all hope it did the trick. BIG TIME.
.
April 7th, 2008 at 6:44 pm
“Not sure, to me it just looks like you’re really cheap”, said the guy who linked to a parked domain.
April 7th, 2008 at 11:39 pm
This server is like greased lightning now. It’s faster than it was when I first opened my account at DH. Good work guys!
April 8th, 2008 at 7:32 am
> I’m dying to know who that server vendor is …. C;mon, Josh! Tell us!
http://www.bluearc.com
April 8th, 2008 at 9:57 am
“Server Load Averages 96.54 94.84 74.59″
Nope. Still broken…
April 8th, 2008 at 3:52 pm
I’m having problems with my web mail. I keep getting logged out when I try to read my mail or something. Even reply even. I’m in the blingy cluster.
April 8th, 2008 at 6:18 pm
R
O
F
L
April 8th, 2008 at 6:21 pm
R O F L
April 10th, 2008 at 12:03 am
I don’t think that fixed it…
on ermac…
00:00:41 up 4 days, 5:04, 2 users, load average: 908.24, 443.71, 179.77
April 13th, 2008 at 7:50 pm
Not sure, to me it just looks like you’re really cheap.
You get what you pay for, apparently. Around the time Blingy started having troubles is when we were doing massive press releases and email advertising campaigns. It was a diasaster. During brief windows of file server availability, we picked up small pieces of our web site and moved it a sub-directory at a time to another hosting provider (www.pair.com). We are disappointed this service didn’t work out - there were many nice features. Features aside, a dead or non-responsive site is quite bad for business when your customers expect 24×7 service. For the DH employees, thanks for your service. Sorry you were burned by a storage vendor supplier. Let this be a lesson in the “ripple effect”. Also, remember that you never get a second chance to make a first impression. We’ll be cashing in on the 97 day guarantee within the next 7 days. Regards and Regrets, Scott
April 14th, 2008 at 8:24 pm
I don’t see what you guys are talking about, since my site has no had any down time since this post was original made here.
April 15th, 2008 at 4:08 pm
Good Luck!
April 17th, 2008 at 4:44 am
Wait you only pay 20 bucks? Hmpf! This place is a joke all my sites have been down off and on for MONTHS not just days or hours..months! That is a joke not a host. Grr!
April 18th, 2008 at 10:26 am
Long time customer and very happy. No joke. Apparently once you are on a cluster that is filled up they shut off all new sign-ups to that cluster.