Comments on: Randy cluster networking problems

By: Jacktastic

Jacktastic — Wed, 30 Apr 2008 03:06:01 +0000

It could be worse… So much for Webmaster Appreciation Day. GoDaddy actually declared today, April 29th, the first annual Webmaster’s Appreciation Day - ahead of their “unscheduled network outtage.” So much for appreciation! Their whole network, DNS, Microsoft SQL Server farms, and everything else went DOWN for hours. But wait, it’s not over… Many, many businesses and individuals (Webmasters?) hosting their websites with GoDaddy were seriously out of luck - they too were off-line and unavailable. Pings timed out, n-maps failed, and FTP sessions failed authentications. Zillions of websites were simply unavailable… to take orders, serve support & information, and everything else we have come to take for granted - especially the Webmasters!

The real question is: What will GoDaddy do for their customers now? Will they credit them money or services? Will they even publicly apologize?

This is a huge opportunity for the world’s largest ICANN registrant and web hosting company to step up and make a difference. GoDaddy could choose to capitalize on this the right way. They could take advantage of the spotlight (they do like the spotlight re: SuperBowl Ads) and show what it means to appreciate a webmaster! Bob Parson’s is something of a legendary maverick, with his retired Marine Corp swagger. The next news cycle will tell. Comments and input in the blogspace will tell. Or… GoDaddy will simply say, “What outtage?”

By: Sharon McCormick

Sharon McCormick — Wed, 23 Apr 2008 17:31:11 +0000

All is good!!! Thanks guys!

By: thoseguys

thoseguys — Wed, 23 Apr 2008 15:04:20 +0000

Yeah me too. Spunky server and 48 client domains with email down.. not fun

By: Greg

Greg — Wed, 23 Apr 2008 14:48:04 +0000

I’m having trouble with email on three domains, all hosted by spunky.

By: thoseguys

thoseguys — Wed, 23 Apr 2008 14:45:03 +0000

I really like the dh control panel because it’s easy to use and well designed. It could use some added functionality like making changes to multiple items at once though..

Let’s go DH - get er done!

These outages just seem soo frequent to me and I am speaking from experience of using about 6 other hosts including, the planet, eleven2 , godaddy, i2roam, and other smaller ones which all have not had as much downtime in the years i’ve used them. Who know - it happens and we can make our own decisions but it’s a shame cause I enjoy DH and their employees but the downtime and the slow support ticket is a huge factor for me. We’ll see.

Cheers!

By: Daniel Germain

Daniel Germain — Wed, 23 Apr 2008 14:38:13 +0000

I am not looking to migrate my sites anywhere else, but I hope this problem will be solved shortly.
Harware or software problems can happen anywhere.

By: thoseguys

thoseguys — Wed, 23 Apr 2008 14:33:36 +0000

I’m on spunky and i’m all messed up here with no email! I don’t even know until clients start calling and that always stinks!

By: thoseguys

thoseguys — Wed, 23 Apr 2008 14:23:48 +0000

Yep, I am ready. I have never seen so much downtime. I feel for everyone and it’s cheap hosting for sure and they are funny at times but cheap = alot of stress when sites go down so frequently… not worth it

**********!!!!!!

By: Sharon McCormick

Sharon McCormick — Wed, 23 Apr 2008 14:22:39 +0000

Web is ok just email is currently down. Go guys, Fix this soon!

By: Dilo

Dilo — Wed, 23 Apr 2008 14:00:58 +0000

This is just too frequent for me. Anyone else looking at migrating their sites elsewhere?