Comments on: Webserver persephone being moved to new hardware

By: JD

JD — Fri, 25 Apr 2008 00:31:59 +0000

Scott’s mother does bukkake.

By: Tycho

Tycho — Thu, 24 Apr 2008 21:16:25 +0000

Well, let’s be honest, they do tell us what’s going on, here, on this “site” and with their RSS feeds

By: Scott

Scott — Thu, 24 Apr 2008 21:11:42 +0000

Dreamhost has absolutely no clue about how to handle customers during an outage, especially a widespread problem like this seems to be. If they would simply acknowledge these outages within an hour or so on the status page, they would have far, far fewer irate customers.

I hardly think having one person post a brief, factual update every couple hours would detract from their repair efforts. Most of us have pre-paid well in advance, and many of us are losing a good deal of money due to these outages, The very least they can do is keep us abreast of what’s going on.

By: Tycho

Tycho — Thu, 24 Apr 2008 21:09:15 +0000

Panel back for me

By: Tycho

Tycho — Thu, 24 Apr 2008 21:08:01 +0000

I responded, and my e-mail was successful, to an open ticket from yesterday when all my sites went down…

They said :

Our admins have been troubleshooting snocap and have taken actions to
stabilize it by throttle another user on the server whom was causing
instability. There was a recent reboot 15 minutes and the server has been
stable since. We will continue to monitor this for long term stability. I
am sorry for any inconveniences this may have caused.

… so, now all DreamHost is down because on ONE user ?

By: David R

David R — Thu, 24 Apr 2008 21:01:38 +0000

support@dreamhost.com gives an error (bounce) asking for a ticket number. So I replied to an open ticket, but it got bounced back.

SOL!

By: Mike

Mike — Thu, 24 Apr 2008 21:00:03 +0000

Web Panel is down. Please post a listing about that.

By: Tycho

Tycho — Thu, 24 Apr 2008 20:58:54 +0000

When panel is down you can submit tickets here : support@dreamhost.com

By: AR

AR — Thu, 24 Apr 2008 20:56:45 +0000

My all sites are down.
If you don’t know how to do it…. DO IT MIDDLE OF THE NIGHT…

i AM GETTING Error establishing a database connection
FROM all of my sites.

Fix it please asap

By: everything fucked up

everything fucked up — Thu, 24 Apr 2008 20:56:28 +0000

well, this seems to be another regfly.com - I am totally PISSED - since weeks problems, problems, problems - and I am a PAYING customer.
This is an extremely bad expeirence.