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12:06 pm

redhot getting new hardware

Posted (May 2nd, 2008 at 12:06 pm PST) by kitchen

Redhot has had a hardware failure and needs to be replaced. We are currently working on moving it over to new hardware.

This should take about 30 minutes, and we will keep you posted as things progress!

Update: 1:06pm pacific: the failover has completed and services are up and running. If you experience any issues, please contact support!

Update May 3, 2008: It looks like the new hardware was not set up properly so for now so we’ve moved to another backup server that was available (I am ensuring that this machine is configured correctly for you). The changeover is almost complete.

This entry was posted on Friday, May 2nd, 2008 at 12:06 pm and is filed under General Outages. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

3 Responses to “redhot getting new hardware”

Don’t know about you guys, but my site just went down. Of course, I contacted support… but at least for me, things arent resolved yet :(

If you’re not on redhot, it doesn’t apply to you.

But I would expect that this be marked as Resolved by now. Only one message on a “down server” usually results in 100 messages within about 30 seconds - none of them related to the identified server.

When will this issue be resolved????????!!!!!!!!

 
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