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7:14 pm

DingDong and Pizarro down

Posted (May 8th, 2008 at 7:14 pm PST) by glen

The HTTP servers DingDong and Pizarro are both currently unresponsive to our reboot efforts. We are working on getting manual reboots done in their respective data centers or evaluating whither moving to new hardware is necessary. Estimated downtime as long as 1 hour.

Update 7:44p
Pizarro is back up and seemingly stable on new hardware
DingDong is awaiting a tech to reach it’s data center still.

Update 8:15p

DingDong has been manually rebooted and is up. Tests of sites show them responding. If you have any further issues related to either of these 2 servers, please contact support through our panel.

This entry was posted on Thursday, May 8th, 2008 at 7:14 pm and is filed under Single Server Issue. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

6 Responses to “DingDong and Pizarro down”

Aww man.. I am going to be launching pretty soon. I hope this doesn’t happen when I have paying customers on my site!

Severity is more than low… my sites do not exist at the moment!

Maybe Dreamhost should consider two measurements:

Severity: Measure of service degradation for those impacted
Impact: Percentage of customers affected

For example, this would be High Severity (those affected are 100% down) with Low Impact (small focused problem).

May 8th, 2008 at 8:47 pmHardly Gruntled Says:

Amen, Nyhm. My site may be in a small minority, but I consider the severity pretty high if it’s completely dead.

I think Pizarro just went down again.

I think Dingdong went down again.
Either that. or about 10 sites I am hosting put on some sort of invisibility cloak.

>:(

 
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