DreamHost Status

Webserver rock is having trouble booting, so we’re going to be moving it to new hardware. This process should take about thirty minutes.
Update: this has been finished and all sites hosted on rock should be up and running, if you have one that’s not please contact support.

As of today, all DreamHost customers can enable Passenger (mod_rails) for Ruby on Rails applications.
Briefly, all you do is enable the Ruby on Rails Passenger (mod_rails) option for any existing or new web domain in the DreamHost web control panel. When you then point that domain’s web directory to the public directory of an existing [...]

We need to do some maintenance on the mysql servers stimpy mimsey toonces roary and snowball, so this will be unavailable briefly.
We’ve finished this maintenance and all of these servers are up.

The MySQL server ‘clifford’ has blown a hard-drive and I had to replace it and the array is rebuilding as we speak. This should take approximately 30 minutes but the server will be down/inaccessible in the meantime. This should only effect people with ‘clifford’ as their MySQL server. You can find this out from Goodies [...]

Bitters seems to have lost it’s local drive, so we’re moving it to new hardware. Domains on it should be working within 30-45 minutes or so.
We apologize for the problems this causes!
Everything should be back up and running. If you’re still having problems, please let support know!

We’ve continued to offload the problematic file server and loads across the cluster have actually looked quite good (almost all servers under a load of 5, many around 2-3 and only one was ever at or above 10) so we had hoped that we could restore snapshot backups for users on that server. Unfortunately the [...]

The web-server ‘Milk’ is being failed-over due to bad hardware causing it to crash a couple minutes after it boots. It is being moved over to new hardware and the move should be completed within 30 minutes. This should only effect people with ‘milk’ as their webserver. You can find out if milk is your [...]

Per an open ticket with Sun we need to apply two patches to one of our file servers. This is to hopefully fix a degraded zpool which will not finish a parity rebuild. There are exactly 78 users in the frisky cluster on this file server. This will bring your email and web services offline [...]

The HTTP servers DingDong and Pizarro are both currently unresponsive to our reboot efforts. We are working on getting manual reboots done in their respective data centers or evaluating whither moving to new hardware is necessary. Estimated downtime as long as 1 hour.
Update 7:44p
Pizarro is back up and seemingly stable on new hardware
DingDong is awaiting [...]

Our central database server crashed and restarted itself. It is currently replaying transaction logs and should be back in under an hour. This should not affect your websites, email, etc, but the user control panel (https://panel.dreamhost.com) and similar services are down until it comes online.
We are monitoring the situation and will report back where when [...]