Comments on: Randy Cluster Outage

By: Dave Reid

Dave Reid — Tue, 01 Jul 2008 06:02:34 +0000

I’d like to see an explanation of the mistake that was made, will help me to decide if I will renew this fall. TESTING IS NEVER DONE ON LIVE SERVERS, THAT IS RULE #1.

By: Jay

Jay — Tue, 01 Jul 2008 05:16:14 +0000

So about 1 hour of downtime.

By: mo

mo — Tue, 01 Jul 2008 04:49:32 +0000

“everything had been going so well for so long…” — eh, not for us. Tetris went down yesterday, and our site and shopping cart were down for something like 6 hours. The bad thing was they _thought_ they had it back up within an hour and did their “were done, it’s all good, but if it isn’t, it’s up to you to tell us” act. Very luckily for us I noticed the problem within three or four hours and sent a support request. Otherwise, we might still have been down until this problem.

By: Deb

Deb — Tue, 01 Jul 2008 04:48:54 +0000

All my sites just went down about 15 mins ago… I would think it would classified as High too… but.. And yep.. I turned in a report ticket.

By: Scott

Scott — Tue, 01 Jul 2008 04:44:40 +0000

I am annoyed by the phrase “We had a bit of a network hiccup.” Wouldn’t a cluster down be more the equivalent to cardiac arrest in the eyes of someone who has a website down? I would even settle for choking or fainting. In addition, why is severity Medium when sites are down? Shouldn’t that be classified as a High regardless as to the root of the problem? Alas, the price is right…

By: hardedge

hardedge — Tue, 01 Jul 2008 04:35:39 +0000

Just when everything had been going so well for so long…

By: Jay

Jay — Tue, 01 Jul 2008 04:30:28 +0000

Thanks for including the full list of servers now.

By: ungh

ungh — Tue, 01 Jul 2008 04:19:48 +0000

Yes, Galaga is part of Randy. For those of you unsure, go to your panel (panel.dreamhost.com) and click on “account status” in the upper right. Your file and email servers will be listed there.

By: Jay

Jay — Tue, 01 Jul 2008 04:18:02 +0000

Because DH assumes that everyone knows what cluster the belong to, I’m including text from a previous post that lists all the servers that are part of randy:

attila baht bob centipede contra cornelius cortes deblume defender digdug dinero ellipsis gage galaga go guilder herod ikari io klax knocker korben kroner lira mark morgan napoleon nimitz ninja orbital patton peso pizarro quid rupee rygar scagnetti shekel slimy tetris ugh venice vex vito wasabi yen yoda alexander bam boppity breakout caesar crack cruisin dollar euro forint franc grant happy ike ivan janice jezebel leeloo lei limbo-randy3 lucky paperboy pound qbert schilling scipio zorg

By: Eric

Eric — Tue, 01 Jul 2008 04:15:32 +0000

Looks like Korben is in the Randy Cluster. I used the search box at the top of the page to find an old post that listed the machines.