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Spacey filer failure (Update!)

One of the filers for the Spacey cluster has suffered a hardware failure. Technicians have been dispatched to this site. Estimated downtime is one hour for affected customers. This includes all websites and email hosted on this filer, but not MySQL.

Edit: 10:26am Pacific It looks like a hard drive failed and was causing errors on the filer which prevented it from properly functioning. Remote hands have removed the faulty disk and the filer appears to be running normally. Our technicians are still en route with spare parts just in case! We are rebooting the affected servers now, and systems should be nominal in about 15 minutes.

Everything seems to be back up and running! Please contact support if you are still having problems.

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This entry was posted 1 month, 3 weeks ago on Thursday, July 17th, 2008 at 10:14 am and is filed under Multiple Server Issue. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

5 Responses to “Spacey filer failure (Update!)”

  1. Jeremy Says:
    July 18th, 2008 at 1:06 am

    I’m on the spacey fileserver and we appear to be dead in the water, port 80 and port 22 are non-responsive.

  2. Rassi Says:
    July 18th, 2008 at 5:18 am

    panel.dreamhost.com is down - not pinging either…

  3. Donna Says:
    July 18th, 2008 at 5:29 am

    All the sites I have on all the servers at dreamhost are down. Dreamhost.com is down as well

  4. Rassi Says:
    July 18th, 2008 at 5:57 am

    It appears as if it may be a network issue. I can connect to Dreamhost via other networks, but our provider (AT&T) we cannot ping and traceroute fails.

  5. John Says:
    July 18th, 2008 at 9:01 am

    I’m seeing the same thing on ATT, I can’t get Dreamhost or any of my sites thru the ATT uVerse connection, but I can see them through the ATT iPhone connection.

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