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Archive for July, 2008

11:16 am

Changes to Junkmail Quarantine

Posted July 29th, 2008 at 11:16 am PST

If you have Dreamhost Junkmail enabled for your domain, the process of checking your junkmail quarantine has changed. Now instead of using webmail for accessing the quarantine you will now have to login to http://mailboxes.dreamhost.com with your email address and password. After this you will see a link to access the new Junkmail Quarantine. One [...]

8:02 am

Mail Delays for Postal cluster.

Posted July 29th, 2008 at 8:02 am PST

This weekend we experienced a spam run on one of our clusters. Our admin team was quick to shut it down but it is still resulting in some delay of mail deliver as the MX servers get caught up. We’re keeping an eye on it and mail should not be lost at all but you [...]

12:28 pm

FastCGI changes for some users on Monday

Posted July 25th, 2008 at 12:28 pm PST

Due to very popular demand, we’ll be testing out a switch from mod_fastcgi to mod_fcgid for a small subset of users on Monday. This will _only_ affect those of you on the following machines who make use of our FastCGI support.
Affected machines:
abe annie apu arnie bart bitters brandine brawndo brockman burns carl chalmers cheeky [...]

9:19 am

Hardware problems on Stewarts

Posted July 25th, 2008 at 9:19 am PST

The network interface which is used for filer traffic is flapping like crazy. Numerous attempts to reconfigure and restart networking have proved unsuccessful. The machine is being moved to new hardware, estimated downtime is 1 hour.
Edit: Taking a bit longer than anticipated for some configurations to be pushed through, should be up shortly [...]

11:23 am

Emergency file server OS upgrade (Canceled)

Posted July 23rd, 2008 at 11:23 am PST

The file server “scooter” is going to undergo an emergency OS upgrade to prevent a bug in its disk drivers from corrupting data on disk, and otherwise causing it to crash. This is unfortunately estimated to go all day. We have moved this upgrade up to today due to the problems we have had getting [...]

11:39 am

WebMail Down

Posted July 21st, 2008 at 11:39 am PST

We experienced an outage on the central database the handles WebMail. Downtime lasted 30 - 40 minutes. Our Admins have restarted the database server. This appears to have resolved the problem. We’ll continue to actively monitor the stability. Sorry for any inconvenience this may have caused. If you continue to encounter problems with Webmail access, [...]

11:17 am

Lovejoy and Sanjay File Server Issues

Posted July 21st, 2008 at 11:17 am PST

A file server that hosts files for a small number of customers, mostly on the lovejoy and sanjay web servers, is having issues at the moment. Our admins are working to have the file server check its system and disks, which must happen before it can go live again. This is causing website [...]

6:38 pm

MySQL Downtime

Posted July 18th, 2008 at 6:38 pm PST

We are currently noticing some downtime with MySQL servers. Our administration team is looking at the issue right now. We are experiencing heavy packet loss on one of our MySQL racks in the data center. We will update this post with more information as soon as we can.
Update 7:24pm - We have [...]

5:33 pm

Hoover sucks! New hardware!

Posted July 18th, 2008 at 5:33 pm PST

I couldn’t resist with that headline. Hoover’s been up and down all day today, so we’re moving it to new hardware. Should be back in about an hour. Sorry about that (and bad jokes)!
Update 6:35: Okay, 2 minutes over an hour. My bad. should be good to go now. Please notify your friendly DH support [...]

12:45 pm

Scion hit a semi, moving to new hardware.

Posted July 18th, 2008 at 12:45 pm PST

Scion was powercycled to recover from the filer issue on frisky and didn’t come back. Currently in the process of being moved to new hardware.

 
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