Oct 27
3:15 am
DreamHost PS problem on spacey.
Posted (October 27th, 2008 at 3:15 am PST) by HutchDreamHost PS customers in the spacey cluster may see a bit of downtime. A hard drive failed on one of the DreamHost PS hosts (#22) and that host is moving to new hardware. Sorry for the interruption.
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on Monday, October 27th, 2008 at 3:15 am and is filed under Single Server Issue.
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October 27th, 2008 at 3:42 am
When do you plan do restore the server?
October 27th, 2008 at 6:47 am
Any news? My site has been down for 15 hours…
October 27th, 2008 at 7:43 am
This is completely unacceptable to have our website down for any period of time, period. Do you have backup servers running? Why is the site down for any time? Please notify us of status and what we can do to make sure this NEVER happens again.
October 27th, 2008 at 8:39 am
@Ronnie Peters - If your site is so critical, why did you sign up for hosting with a company that does not have an uptime guarantee?
Of course they don’t have backup servers - there are THOUSANDS of servers in DH’s network. Having backup servers for all of them would be prohibitively expensive for any organization.
Judging from the URL of your site, no one is going to die if it’s down for a few hours. Or a few days. Downtime is a fact of life in information technology. Get over it.
October 27th, 2008 at 10:30 am
How can you tell what server cluster your site is on? I can’t find anything in my control panel that will tell me that, and my site is down (although it was up an hour or so ago).
October 27th, 2008 at 10:30 am
Hi,
My site (www.ourdrl.com) has been down for about an hour. Is it because of this?
Thanks.
October 27th, 2008 at 11:04 am
@Lori - If you drop down the “account status” tab on the panel, the server marked “Your Email Server” is the name of your cluster.
October 27th, 2008 at 11:05 am
@Jack - the site you linked in your comment is working for me.
October 27th, 2008 at 11:21 am
Any updates? My three daily visitors will be very sad when they can’t access my website.
October 27th, 2008 at 11:45 am
I’m not on Spacey, but I am suffering from downtime as of this afternoon. Any notes on other possible slow downs and offline-ness for other clusters?
October 27th, 2008 at 11:47 am
My server is listed as “charybdis”. My website has been down for a few hours. Is that in the spacey cluster??
thanks!
October 27th, 2008 at 12:59 pm
My site is down and was wondering if it was because of this notice?
October 27th, 2008 at 1:51 pm
Dear DH
I get the feeling there is a cumulating crash going on … just like Wall Street. My site seems to have been down since early in the weekend … but I cannot access the site to get a definitive picture of what went wrong and when
Peter Burgess
October 27th, 2008 at 2:49 pm
Interestingly enough, I’ve been facing similar issues where php itself is corrupted on my PS too. Nothing is parsing right. Crazy stuff. And it happened around early this weekend, same as Peter’s. As far as I can tell, it’s effecting one single domain of mine, but I’m not definite why either. Oh well… guess I should just wait for the support ticket.
October 27th, 2008 at 3:22 pm
Well my experiment with Dreamhost is about to end. I’ll be moving to a new provider asap.
October 27th, 2008 at 3:34 pm
Our site is not down, but we cannot access the FTP server. Any idea when they will be back up?
October 27th, 2008 at 3:40 pm
My site is hosted on ugh and thats down also. Methinks more than just one server popped its cloggs today.
October 27th, 2008 at 3:47 pm
been up all day ’til 15 minutes ago.
October 27th, 2008 at 4:21 pm
Our site 365Halloween.com is on a PS and in the ‘frisky’ Email Server/Cluster. We were running great until this morning, now we get 500 errors and very slow site.
It’s only Halloween for a few more days … Com’on servers, hang in there.
We see a huge spike in Memory usage (via PS panel) from usual 150-200 MB with a dip to 90 MB @ 3am and then jumped to 1126 MB at 9am .. it’s back down to 456 MB at 1pm.
Our site is still slow with random 500 errors.
Please save our ship!
October 27th, 2008 at 5:58 pm
everything down! is it because of this maybe?? nothing working, no mailn o site no nothing NADA
Your File Servers:
eradicator
Your Web Server:
godfuel
Your Email Server:
frisky
Your MySQL Server:
mightymouse
look forward to it being resolved
keep up the great work
Regards Steve
October 27th, 2008 at 6:26 pm
Supposedly I’m not on this cluster, but all my sites have been down for several hours.
This is getting very old.
Cecil
October 29th, 2008 at 5:08 pm
To brasscrest:
If you think that a couple of days with one web down is normal and it doesn´t matter ok… but PLEASE, do not try to convince me, convince them to Google for not penalizing our webs. For me, THATS THE MAIN PROBLEM!!!
November 17th, 2008 at 4:49 pm
thnks