Due to an intermittent problem with the mail server that processes outgoing messages from the web servers some messages may be significantly delayed in their delivery. We are doing what we can to resolve this situation and try to prevent it from happening again in the future. We apologize for any inconvenience this may cause.
Update […]
Since earlier this morning, we’ve been experiencing slowness on the ‘janky’ cluster due to a file server problem (see your Account Status on the panel’s upper right corner to see if you’re affected). This mainly affects email access, but there are some high loads on web servers too. We’re working on resolving this as soon […]
If you received an email last week about the mail service on your dedicated server being upgraded then you will be affected by this upgrade. If not then your upgrade will happen later this week and we will email you regarding the date and time of the upgrade. This upgrade should not cause more then […]
Right now we are experiencing some slowdowns sending emails to Google’s GMail service. This only appears to be affecting mail being forwarded through our systems, and not sending directly through an email client using our mail servers. We believe the slowdown to be on Google’s end, however we are actively investigating the situation […]
Very sorry about the recurring issues affecting mail service on our ‘janky’ server cluster. You may be experiencing slowness or unavailable mail if your mail server is listed as janky under Account Status on the control panel (upper right corner).
We apologize for all the inconvenienence this has been causing you, and we’re working on […]
We’re currently experiencing very high loads on janky mail servers. This is causing your mail to be slow or inaccessible. You may be affected if your mail server is listed as ‘Janky’ under Account Status in the control panel (upper right corner).
Very sorry about the inconvenience, we’re doing all we can to alleviate the […]
Some customers have been experiencing a problem where your Manage Addresses control panel showed few or no entries. This has been fixed, and will be monitored for future problems. However, because a database restoration had to be made, any changes you have made to your email since roughly 10pm pacific time last night […]
We will be migrating webmail to a bigger and better load balancer this evening. Webmail will be up on both its old (current) IPs and the new IPs at the same time so there shouldn’t be any downtime related to this change.
The move is scheduled to begin tonight at midnight, Wed Aug 22 00:00:00 […]
Unfortunately our primary mail load balancer crashed and rebooted causing mail problems to all the mail servers listed above. Our secondary load balancer took over but needed a manual update to get going. Everything is coming back now and we’ll keep an eye on the load balancer.
To see if you are on these […]
If you are on the spacey cluster you are possibly seeing mail send to you bounce back with a mail loops back error. We are working on this issue right now and the fix is currently running. You can tell if you are in the spacey cluster by logging into the DreamHost web […]
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