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Major Outage Archive

6:49 am

Spunky cluster outage

Posted June 8th, 2009 at 6:49 am PST

We are currently experiencing some downtime with websites hosted on the Spunky cluster, due to a downed file server.  We are currently working on getting this back up and running and we apologize for the inconvenience that this is causing.  Please check back here for updates, as soon as they become available!
Servers that may be [...]

12:57 am

Exodus is down for the count.

Posted June 6th, 2009 at 12:57 am PST

It looks like one of our web-server ‘exodus’ was unresponsive and had not came back up after we attempted to power-cycle it remotely. Right now an admin is en-route to the data center to check out the situation.
Please check here for updates on this server’s status.
Update: 02:19 AM PST. it looks like the problem [...]

6:30 am

Homie cluster downtime

Posted May 28th, 2009 at 6:30 am PST

We are currently experiencing downtime with our Homie cluster.  Our Admins are actively working on this issue and hope to have it resolved shortly.  We sincerely apologize for the inconvenience that this is causing.  Please check back here for updates!
UPDATE - 12:45pm PST: This problem should have been fixed for the last couple of hours, [...]

1:16 pm

Panel Downtime

Posted April 7th, 2009 at 1:16 pm PST

It looks like we may be having problems with our central databases again. It’s effecting our control panel, WebMail and DreamHost Apps. We apologize for any inconvenience this may be causing. The admin team is looking into this now to try to get it resolved as quickly as possible.
Please stay tuned for updates.
Update: 16:55 April [...]

5:49 pm

Network issues

Posted April 3rd, 2009 at 5:49 pm PST

We are currently experiencing networking issues. This is affecting some machines, as well as mysql services and oneclick installs. We are troubleshooting the issue and will fix it as soon as possible. We apologise for the inconvenience.
Update: Thankfully the network issue was resolved in a short period of time. There was a misconfiguration in our [...]

9:33 am

Joker stabillity issues being worked on.

Posted February 26th, 2009 at 9:33 am PST

I am terribly sorry for the issues customers have been having with this server, particularly when most of the users on it have been moved there in hopes of achieving improved performance. We’ve been investigating it but we haven’t properly posted our findings so that is the purpose of this message and we’ll update you [...]

5:56 pm

Panel offline tonight, 10pm PST

Posted February 18th, 2009 at 5:56 pm PST

Panel offline 10pm-11:59pm PST tonight, Feb 18

10:26 am

Panel Temporarily Unavailable (round 2)

Posted February 18th, 2009 at 10:26 am PST

Our central database that controls panel has crashed again and is recovering right now. This is a very large database so it can take some time, but we are estimating that it should complete in an hour or less. We will update this post as things progress. Hopefully our experience from yesterdays outage will help [...]

11:14 am

Private MySQL Host Problems

Posted February 11th, 2009 at 11:14 am PST

One of our Private MySQL host servers is having hardware problems this morning, we have a admin in route to move the machine to new hardware. Machines affected:
psmysql3621  psmysql3623  psmysql3833  psmysql4176  psmysql4223  psmysql4248  psmysql4285  psmysql4294  psmysql4299  psmysql4307  psmysql4603  psmysql5209  psmysql5229  psmysql5720  psmysql5954  psmysql6085  psmysql6099  psmysql6312  psmysql6314  psmysql6356  psmysql6603  psmysql6948  psmysql6994  psmysql7025  psmysql7028 psmysql7170
Update 13:41 PST: [...]

3:48 pm

Pan fried

Posted February 9th, 2009 at 3:48 pm PST

Looks like webserver pan has blown a gasket and needs to be moved to new hardware. I’m working on this now and it should be done in about an hour.
Update 4:43pm: All set! If you’re still having a problem with pan, please contact a dreamhost support robot!

 
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