Archive for the 'Major Outage' Category
Posted 6 months, 4 weeks ago (October 16th, 2007 at 9:53 am PST)
Very sorry about the recurring issues affecting mail service on our ‘janky’ server cluster. You may be experiencing slowness or unavailable mail if your mail server is listed as janky under Account Status on the control panel (upper right corner).
We apologize for all the inconvenienence this has been causing you, and we’re working on […]
Posted in Webmail Outages, Email Issue, Major Outage, Multiple Server Issue | 28 Comments »
Posted 7 months ago (October 10th, 2007 at 9:09 am PST)
We’re currently experiencing very high loads on janky mail servers. This is causing your mail to be slow or inaccessible. You may be affected if your mail server is listed as ‘Janky’ under Account Status in the control panel (upper right corner).
Very sorry about the inconvenience, we’re doing all we can to alleviate the […]
Posted in Webmail Outages, Email Issue, Major Outage | 69 Comments »
Posted 8 months, 4 weeks ago (August 17th, 2007 at 12:52 pm PST)
We have identified a runaway process that has been erroneously eating domain DNS records and that has been killed. The missing DNS data is being restored as quickly as possible now so any domains still down should be restored in the next couple of hours. We have already pushed out new software with […]
Posted in Major Outage | 76 Comments »
Posted 9 months, 2 weeks ago (July 27th, 2007 at 11:18 am PST)
Unfortunately our primary mail load balancer crashed and rebooted causing mail problems to all the mail servers listed above. Our secondary load balancer took over but needed a manual update to get going. Everything is coming back now and we’ll keep an eye on the load balancer.
To see if you are on these […]
Posted in Email Issue, Major Outage | 100 Comments »
Posted 1 year ago (April 29th, 2007 at 9:35 pm PST)
The machine hornet is currently under a very large denial of service attack and it’s saturating our network to our LAX facility. Our network engineers are currently looking at the situation and should have a solution soon. We will post an update as soon as we have new information.
We apologize for any inconvenience.
Sincerely,
The […]
Posted in Major Outage, Multiple Server Issue, Network Outages, General Outages | 31 Comments »
Posted 1 year, 1 month ago (April 8th, 2007 at 1:29 am PST)
We are currently experiencing intermittent DNS outages on all of our nameservers, this is causing problems with sites and email functioning properly.
We think it might be the DNS load balancers we’ve recently installed but haven’t determined that for sure yet. More information will be posted as we have it.
Our apologies for the inconvenience this causes.
UPDATE […]
Posted in Major Outage, General Outages | 325 Comments »
Posted 1 year, 1 month ago (March 28th, 2007 at 5:33 pm PST)
We just had a drop in our network for about half our servers.. if you can’t access your site or email now, please hold on.. we are looking into it and will update this page as soon as we have more details..
7:15PM PST
We’re still actively trying to diagnose and fix the problem.. it seems to […]
Posted in Major Outage, Multiple Server Issue, Network Outages, General Outages | 132 Comments »
Posted 1 year, 2 months ago (February 22nd, 2007 at 1:08 am PST)
The dreamhost.com DNS zone is currently having troubles, so most hostnames within this zone are not resolving. This shouldn’t have any effect on customer sites’ DNS, only central DreamHost services that use the dreamhost.com domain (wiki, panel, etc).
We’re looking into the cause and getting things fixed up.
Update Thu Feb 22 03:18:44 PST 2007: The […]
Posted in Major Outage, General Outages | 131 Comments »
Posted 1 year, 3 months ago (February 12th, 2007 at 6:01 pm PST)
We just experienced an authentication outage for all of our mail clusters. This has been resolved.
A network hiccup caused our load balancers to reset all connections to the backend authentication databases, which in turn caused all mail servers to need a reset to get their connections back.
Posted in Email Issue, Major Outage | 60 Comments »
Posted 1 year, 6 months ago (November 10th, 2006 at 3:25 am PST)
We just experienced a power sag in our primary datacenter. The affects of this are being investigated at this time. (It happened
Posted in Major Outage | 197 Comments »