We’re currently having some issues with our email authentication system. This is causing mail login for many of our customers to not work correctly. Our admin team is aware of this and are already working on restoring service. This should be back up and running shortly. Please keep an eye on this post, as we’ll [...]
A routine backup script is unfortunately generating high loads on some of our Dedicated Customer Servers, which is causing some of them to crash. We sincerely apologize for this and we are actively addressing the issue, so we hope to have the stability issues worked out as soon as possible.
Servers possibly affected are:
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We are currently experiencing some downtime with websites hosted on the Spunky cluster, due to a downed file server. We are currently working on getting this back up and running and we apologize for the inconvenience that this is causing. Please check back here for updates, as soon as they become available!
Servers that may be [...]
Comments: 38We are currently experiencing downtime with our Homie cluster. Our Admins are actively working on this issue and hope to have it resolved shortly. We sincerely apologize for the inconvenience that this is causing. Please check back here for updates!
UPDATE - 12:45pm PST: This problem should have been fixed for the last couple of hours, [...]
We’re currently having some issues with the batman server and our admin team is investigating the situation right now. We apologize for any inconvenience!
Update - 3:16pm PST: This also affected a few other servers as well - dio, deathlok and egon. The batman, deathlok and egon servers are on their way back up [...]
We are currently experiencing networking issues. This is affecting some machines, as well as mysql services and oneclick installs. We are troubleshooting the issue and will fix it as soon as possible. We apologise for the inconvenience.
Update: Thankfully the network issue was resolved in a short period of time. There was a misconfiguration in our [...]
Comments: 53We are currently experiencing issues with one of our server clusters, homie. If your site is on this cluster and it is currently down, this is the reason why. Our admin team is aware of this and is on the phone with our datacenter right now trying to find the cause. We don’t have any [...]
Spoiler, one of our file servers, stopped responding and isn’t serving up files anymore. This will cause web service outages on the following servers:
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The following servers are having some issues that are currently being investigated:
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Update 05:53 AM PST: Hobgoblin is back up and serving content. The other 5 servers should be back up within 10-15 minutes. More updates to come.
Update 06:22 AM PST: All services on all the above servers should be restored. [...]
One of our file servers has crashed. We are looking into the issue and we will hopefully have it back up and running within an hour. We will keep this space updated as we progress.
Here are the machines that could potentially be affected:
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