Archive for the 'Multiple Server Issue' Category

Networking problems in one of our datacenters

Posted 1 month, 4 weeks ago (March 19th, 2008 at 8:13 am PST)

We are currently experiencing networking issues at one of our data centers, which is causing downtime on many clusters, and dedicated servers, affecting email and websites. Our networking admins are on the case, and will have this resolved as soon as possible.
Please check back here for updates. We apologize for all inconvenience this has caused. […]

Problem with down websites

Posted 2 months ago (March 18th, 2008 at 3:12 am PST)

We are having some problems that are not cluster specific regarding broken apache configurations. The problem is being fixed right away and we apologize for the outage and will resolve this post when all sites are back up and running.
Update: As of 9am Pacific Time, the problem has been resolved . Sorry about this […]

Central Services and Spunky Cluster Move

Posted 2 months ago (March 14th, 2008 at 12:00 am PST)

Due to continued space and power constraints in our primary data center, we will be moving all central DreamHost functions as well as the “spunky” cluster to one of our newer data centers. This move will begin Friday, March 21st, at 9PM PDT, and is expected to last up to 12 hours, until Saturday, March […]

Problems with blingy cluster’s filer

Posted 2 months, 1 week ago (March 7th, 2008 at 10:38 pm PST)

We are currently having some problems with one of our blingy clusters filers. It is being looked into and fixed at this time. Please check back as we will post more information when it becomes available.
UPDATE 4:00AM PDT
The problem with the filer has been resolved but there are still issues regarding sites down that are […]

Spunky File Server Issue

Posted 2 months, 1 week ago (March 5th, 2008 at 8:02 am PST)

We are currently experiencing problems with one of the file servers in the “spunky” cluster. An admin is already on the way to the data center to investigate. When the issue is resolved or we have further information an update will be posted. Our apologies for the issues, we are working to […]

Blingy File Server Issues

Posted 2 months, 2 weeks ago (March 3rd, 2008 at 9:25 pm PST)

A file server on the Blingy cluster is getting backed up with IO processes. This is leading to sky high loads and slowness across the cluster. An admin is looking into this as well as updating a trouble ticket with the file servers vendor.
Affected Servers:
agnus altair birdo bonk boo bowser clank cloud conker daxter dct […]

Mail delay on junk filtered domains

Posted 2 months, 3 weeks ago (February 25th, 2008 at 12:47 pm PST)

Most of our customers using junk filters on their domain(s) are experiencing delay in receiving mail. This is affecting all mail clusters, but only the domains that have junk filtering enabled through the control panel. Mail is slowly going through, but it’s still very backed up, so it will take a while to catch up. […]

File Server Issue

Posted 3 months, 1 week ago (February 8th, 2008 at 9:19 am PST)

One of our file servers is experiencing difficulties that we are currently working on diagnosing. This will cause load and downtime issues for users on these servers:
abbazaba absinthe achilles adams admiralty aero alameda almalibre alondra altoid alvarado archibald arrow atlantic avalon aviation babyruth badillo balu bandini barranca barry baseline bazooka beaudry bellflower beverly bixel blowpop […]

Pre-randy cluster move setup

Posted 3 months, 2 weeks ago (February 1st, 2008 at 1:50 pm PST)

On Tuesday, February 5th at 10:30PM pacific time, we need to swap two volumes on two filers. These filers have both Randy and Spunky mail cluster data on them, and they need to be isolated.
This whole process should take no longer than one hour. During which time your email will queue on remote servers and […]

spunky filer offline

Posted 3 months, 2 weeks ago (January 28th, 2008 at 4:50 am PST)

One of our filers in the “spunky” cluster seems to have crashed and is not coming back up remotely. Our technicians are on their way in to the office to attempt a repair at this moment. The current ETA is around one hour.
Edit: 6:18AM Pacific - The filer has been fixed, and we believe […]