We are currently experiencing problems with one of the file servers in the “spunky” cluster. An admin is already on the way to the data center to investigate. When the issue is resolved or we have further information an update will be posted. Our apologies for the issues, we are working to [...]
A file server on the Blingy cluster is getting backed up with IO processes. This is leading to sky high loads and slowness across the cluster. An admin is looking into this as well as updating a trouble ticket with the file servers vendor.
Affected Servers:
agnus altair birdo bonk boo bowser clank cloud conker daxter dct [...]
Most of our customers using junk filters on their domain(s) are experiencing delay in receiving mail. This is affecting all mail clusters, but only the domains that have junk filtering enabled through the control panel. Mail is slowly going through, but it’s still very backed up, so it will take a while to catch up. [...]
One of our file servers is experiencing difficulties that we are currently working on diagnosing. This will cause load and downtime issues for users on these servers:
abbazaba absinthe achilles adams admiralty aero alameda almalibre alondra altoid alvarado archibald arrow atlantic avalon aviation babyruth badillo balu bandini barranca barry baseline bazooka beaudry bellflower beverly bixel blowpop [...]
On Tuesday, February 5th at 10:30PM pacific time, we need to swap two volumes on two filers. These filers have both Randy and Spunky mail cluster data on them, and they need to be isolated.
This whole process should take no longer than one hour. During which time your email will queue on remote servers and [...]
One of our filers in the “spunky” cluster seems to have crashed and is not coming back up remotely. Our technicians are on their way in to the office to attempt a repair at this moment. The current ETA is around one hour.
Edit: 6:18AM Pacific - The filer has been fixed, and we believe [...]
Since earlier this morning, we’ve been experiencing slowness on the ‘janky’ cluster due to a file server problem (see your Account Status on the panel’s upper right corner to see if you’re affected). This mainly affects email access, but there are some high loads on web servers too. We’re working on resolving this as soon [...]
We are currently experiencing problems with connectivity at our LAX facility. This is affecting the following clusters:
blingy
frisky
spacey
swarthy
looney
as well as dedicated server customers.
We have our network engineers looking at the problem and hope to have a resolution shortly.
Update: things appear to be back to normal. We are still looking into the issue to try [...]
Tomorrow night, January 11, 2008 at 10:00PM Pacific time, we need to perform two maintenance tasks:
1. Reboot a switch in which one of its processes if hung. It is currently passing traffic, but various Layer 3 duties it performs are in a degraded mode. We have otherwise worked around the issue, but we need to [...]
If your site is one one of the following servers then you pages might be loading intermittently or not at all:
adonis agamemnon aphrodite apollo aries atlas calypso charon charybdis daedalus dionysus electra erebus eros gorgon hades hecate hector helios heracles hermes hestia hypnos icarus iris jove kratos leto medusa minerva morpheus nemesis ninja odysseus oedipus [...]
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