We have noticed that messages that were quarantined by our junk filter are not getting delivered to the Junk Folder. We checked on the messages, and they are still on the servers. The reason they weren’t getting delivered was due to a connection problem to the mysql database that controls the Junk Folder. The problem […]
Redhot has had a hardware failure and needs to be replaced. We are currently working on moving it over to new hardware.
This should take about 30 minutes, and we will keep you posted as things progress!
Update: 1:06pm pacific: the failover has completed and services are up and running. If you experience any issues, […]
These mysql servers will be experiencing some downtime tonight for maintenance:
jake
leo
midnight
snarf
Downtime is expected to be less than 30 minutes. It should happen shortly after midnight PDT.
–Update
The maintenance was preformed and the servers were back up within 15 minutes.
There’s an issue with the hardware on dr pepper. It is being moved to new hardware now.
Update–
Things should now be working properly.
I am opening a new post for you guys - we did install an additional file server for your cluster but the hardware proved to be faulty and that’s why you haven’t seen the improvement that we had anticipated. We have our storage specialist at the data center today working on this and we are […]
On the night of Tuesday May 6th we’ll be replacing one of the network switches that serves the following mysql servers:
toto
rover
dogbert
dino
beethoven
jaws
camille
bootsy
spacey-vsql01
frisky-vsql01
We hope to be able to do this one server at a time with only seconds of downtime for each, however we’re posting this in case that’s not possible and we need to bring all […]
We are currently experiencing problems with the mysql server “sanspoof” crashing. The issue is being looked into at this time, we apologize for any trouble and will update you as soon as there is more information regrading this problem.
UPDATE 23:22:43 PDT
It appears that the memory in this server is causing it to […]
If you’re on the spunky cluster (check the name of your mail cluster under Account Status in the upper right corner of the control panel), you may have been experiencing delays in sending and receiving mail for the past couple of hours. The mail database for the cluster is having issues, and it’s being worked […]
The web server flamenco didn’t come back after a multitude of reboots, so we are migrating it to new hardware. It should be back up within an hour. Sorry about the inconvenience this is causing you, and please check back here for updates.
Update: Some networking issues caused flamenco to be down for longer […]
We are currently experiencing issues with the main file server for the blingy cluster. Our file server admins are on their way to the data center to look into the issue, and we are doing our best to get this fixed up and working again as soon as possible. This issue will cause websites and […]
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