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General Outages Archive

9:17 pm

Babysitting Bugsy

Posted October 28th, 2008 at 9:17 pm PST

It would appear that the server “bugsy” had a few issues that required the loving attention of a member of our admin team.  As it stands, the server is going thru a deep file system check that requires some close monitoring due to possible intervention.  Once it is done with that, everything should hopefully come [...]

6:23 pm

Not Feeling So Frisky

Posted October 27th, 2008 at 6:23 pm PST

One of the central network file servers on the frisky server cluster was giving us a little trouble and may have caused the following servers to go sideways:
barracuda beaker boxster bridgatchina bugatti bumper cadillac camaro catalyst cayman chennai chevelle circatreews01 colintsui coneybeare continental corvette creativeliberations cutlass dart democracy dmc edsel eirenemachine elcamino eldorado elise enzo [...]

4:36 pm

Panel and Webmail maintenance

Posted October 27th, 2008 at 4:36 pm PST

We will be taking the DreamHost Web Panel, and DreamHost-provided Webmail off line for maintenance this Thursday, at 10PM PDT. The maintenance window for this is 2 hours extending until 11:59PM, expected downtime within that window is 1 hour.

3:15 am

DreamHost PS problem on spacey.

Posted October 27th, 2008 at 3:15 am PST

DreamHost PS customers in the spacey cluster may see a bit of downtime. A hard drive failed on one of the DreamHost PS hosts (#22) and that host is moving to new hardware. Sorry for the interruption.

3:00 pm

Filer on the fritz (back online!)

Posted October 24th, 2008 at 3:00 pm PST

One of our filers, scraper, had his poor widdle feewings hurt and has decided to stop working. Affected machines are:
achilles aviation backside badillo baht bazooka blueprint boppity boyd caramello centipede cheeto cheezit crack cruisin dinero dorito formosa go gummi happy herod hillhurst hillmont hoho hyperion ikari ike jaedyne jalapa julie jurupa katamari kitkat knocker larchmont [...]

10:58 am

Network hiccup

Posted October 24th, 2008 at 10:58 am PST

One of our network providers went down for a few minutes but one of the other ones jumped in shortly after to pick up the affected connections. Things were a bit slow and gappy because of that, but the failed network is already working again. Things should be back to normal, but do let us [...]

11:20 am

Router reboot this Friday night

Posted October 23rd, 2008 at 11:20 am PST

This Friday, October 24, 2008 at 10:15pm Pacific time we will be performing an OS upgrade on our core router. This requires a reload, during which time all DreamHost services will be unreachable for about 15 minutes. After this time everything should be back to normal.
This is related to:
http://www.dreamhoststatus.com/2008/10/22/network-issues/
http://www.dreamhoststatus.com/2008/09/21/major-network-issues/
Cisco’s technical support is not certain this [...]

10:18 am

network issues

Posted October 22nd, 2008 at 10:18 am PST

we are currently experiencing some connectivity issues at our primary facility, which is causing access issues for all of our customers. We have our network folks working on it and expect a resolution soon.
We will post updates as things progress, and thank you for your patience while we resolve this matter.
Update 1:50pm: We [...]

11:10 am

Jebediah network card wonked

Posted October 20th, 2008 at 11:10 am PST

The network card in jebediah isn’t cooperating this morning despite our valiant efforts. The server is being moved to new hardware, approx. downtime is 30 minutes.
Update: Failover went smooooothly and everything is slowly returning to normal, if problems are persisting please contact support.

9:24 am

Issues with accessing databases in phpmyadmin

Posted October 16th, 2008 at 9:24 am PST

Some customers on certain database machines have been having issues accessing their databases using phpmyadmin. We apologize for the inconvenience this is causing. Our admin team is looking into the cause and is working on a resolution. The symptoms of the problem are one of the following: blank page loading instead of the phpmyadmin interface, [...]

 
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