DreamHost Status » Single Server Issue http://www.dreamhoststatus.com Information about DreamHost Services Fri, 09 May 2008 16:02:27 +0000 http://wordpress.org/?v=2.2.3 en Emergency OS patch on file server http://www.dreamhoststatus.com/2008/05/09/emergency-os-patch-on-file-server/ http://www.dreamhoststatus.com/2008/05/09/emergency-os-patch-on-file-server/#comments Fri, 09 May 2008 15:27:48 +0000 Kelly http://www.dreamhoststatus.com/2008/05/09/emergency-os-patch-on-file-server/ Per an open ticket with Sun we need to apply two patches to one of our file servers. This is to hopefully fix a degraded zpool which will not finish a parity rebuild. There are exactly 78 users in the frisky cluster on this file server. This will bring your email and web services offline for the time being. The patch should only require about 15 minutes of downtime. I apologize for doing this patch during peak hours, but we really need to get this data back up to full integrity.

Tech nerd details: The raid array is a raidz2 operating with one failed disk. It has been rebuilding off of a hot spare for a day or two and reset the rebuilding process itself after getting to 99%. We contacted Sun and after analyzing troubleshooting information believe a kernel + ZFS patch should resolve the problem. Fortunately this is a raidz2 so it can sustain a disk failure and still be fault tolerant.

Update: Well, one of the two patches was installed. It seems SunSolve is rejecting our service contract to download a specific patch in the dependency tree. We’ve updated our case with Sun. The system is back online and serving files!

]]> http://www.dreamhoststatus.com/2008/05/09/emergency-os-patch-on-file-server/feed/ DingDong and Pizarro down http://www.dreamhoststatus.com/2008/05/08/dingdong-and-pizarro-down/ http://www.dreamhoststatus.com/2008/05/08/dingdong-and-pizarro-down/#comments Fri, 09 May 2008 02:14:10 +0000 glen http://www.dreamhoststatus.com/2008/05/08/dingdong-and-pizarro-down/ The HTTP servers DingDong and Pizarro are both currently unresponsive to our reboot efforts. We are working on getting manual reboots done in their respective data centers or evaluating whither moving to new hardware is necessary. Estimated downtime as long as 1 hour.

Update 7:44p
Pizarro is back up and seemingly stable on new hardware
DingDong is awaiting a tech to reach it’s data center still.

Update 8:15p

DingDong has been manually rebooted and is up. Tests of sites show them responding. If you have any further issues related to either of these 2 servers, please contact support through our panel.

]]> http://www.dreamhoststatus.com/2008/05/08/dingdong-and-pizarro-down/feed/ Webserver Hermes being moved to new hardware http://www.dreamhoststatus.com/2008/05/07/webserver-hermes-being-moved-to-new-hardware/ http://www.dreamhoststatus.com/2008/05/07/webserver-hermes-being-moved-to-new-hardware/#comments Wed, 07 May 2008 16:25:40 +0000 chih http://www.dreamhoststatus.com/2008/05/07/webserver-hermes-being-moved-to-new-hardware/ Hermes crashed earlier and server isn’t coming back up when rebooted. It’s currently being migrated over to new hardware and should be back up shortly.

Sorry for the inconvenience this has caused.

UPDATE: Migration is complete. Your sites should be back up and running. Contact support if your sites are still down.

]]> http://www.dreamhoststatus.com/2008/05/07/webserver-hermes-being-moved-to-new-hardware/feed/ Dr pepper moving to new hardware. http://www.dreamhoststatus.com/2008/05/01/dr-pepper-moving-to-new-hardware/ http://www.dreamhoststatus.com/2008/05/01/dr-pepper-moving-to-new-hardware/#comments Fri, 02 May 2008 02:27:10 +0000 Hutch http://www.dreamhoststatus.com/2008/05/01/dr-pepper-moving-to-new-hardware/ There’s an issue with the hardware on dr pepper. It is being moved to new hardware now.

Update–
Things should now be working properly.

]]> http://www.dreamhoststatus.com/2008/05/01/dr-pepper-moving-to-new-hardware/feed/ Webserver flamenco being moved to new hardware http://www.dreamhoststatus.com/2008/04/28/webserver-flamenco-being-moved-to-new-hardware/ http://www.dreamhoststatus.com/2008/04/28/webserver-flamenco-being-moved-to-new-hardware/#comments Mon, 28 Apr 2008 19:15:45 +0000 andrea http://www.dreamhoststatus.com/2008/04/28/webserver-flamenco-being-moved-to-new-hardware/ The web server flamenco didn’t come back after a multitude of reboots, so we are migrating it to new hardware. It should be back up within an hour. Sorry about the inconvenience this is causing you, and please check back here for updates.

Update: Some networking issues caused flamenco to be down for longer than expected, but we’ve got it going now. I apologize for the outage.

]]> http://www.dreamhoststatus.com/2008/04/28/webserver-flamenco-being-moved-to-new-hardware/feed/ Snocap Downtime http://www.dreamhoststatus.com/2008/04/25/snocap-downtime/ http://www.dreamhoststatus.com/2008/04/25/snocap-downtime/#comments Fri, 25 Apr 2008 22:18:06 +0000 greg http://www.dreamhoststatus.com/2008/04/25/snocap-downtime/ The snocap server has been plagued with some intermittent issues. We’re working to resolve this as fast as we can, and will hopefully have more information on this shortly. If you’re on the snocap server you could be affected by slow website performance, website showing as down, slow uploads and downloads, and trouble updating your dynamic websites.

]]> http://www.dreamhoststatus.com/2008/04/25/snocap-downtime/feed/ New network card for lovejoy http://www.dreamhoststatus.com/2008/04/22/new-network-card-for-lovejoy/ http://www.dreamhoststatus.com/2008/04/22/new-network-card-for-lovejoy/#comments Tue, 22 Apr 2008 23:37:08 +0000 Hutch http://www.dreamhoststatus.com/2008/04/22/new-network-card-for-lovejoy/ Lovejoy is getting a new network card to help with stability. The swap should go smoothly, but some downtime is necessary.

–Update: It took a bit longer than expected due to a complication. All fixed up now.

]]> http://www.dreamhoststatus.com/2008/04/22/new-network-card-for-lovejoy/feed/ Migrating Agnus to new hardware http://www.dreamhoststatus.com/2008/04/18/migrating-agnus-to-new-hardware/ http://www.dreamhoststatus.com/2008/04/18/migrating-agnus-to-new-hardware/#comments Fri, 18 Apr 2008 13:13:19 +0000 Dastyni http://www.dreamhoststatus.com/2008/04/18/migrating-agnus-to-new-hardware/ Agnus was running into networking issues all night and we are putting its hardware out of its misery. Currently one of our senior techs is working on failing it over to new hardware now. It shouldn’t take any longer than 30 to 45 minutes to complete and be up and running again. We’ll be sure to keep you up to date as things progress.

- Update 6:50 - Agnus is up and running with it’s new boots! Run Agnus, run!

]]> http://www.dreamhoststatus.com/2008/04/18/migrating-agnus-to-new-hardware/feed/ hupmobile moving to new hardware http://www.dreamhoststatus.com/2008/04/08/hupmobile-moving-to-new-hardware/ http://www.dreamhoststatus.com/2008/04/08/hupmobile-moving-to-new-hardware/#comments Wed, 09 Apr 2008 02:04:39 +0000 Hutch http://www.dreamhoststatus.com/2008/04/08/hupmobile-moving-to-new-hardware/ There’s an issue on hupmobile which is causing it to fail when booting. It’s being moved to new hardware shortly.

]]> http://www.dreamhoststatus.com/2008/04/08/hupmobile-moving-to-new-hardware/feed/ Migrating bellflower to new hardware http://www.dreamhoststatus.com/2008/03/22/migrating-bellflower-to-new-hardware/ http://www.dreamhoststatus.com/2008/03/22/migrating-bellflower-to-new-hardware/#comments Sat, 22 Mar 2008 21:00:20 +0000 Jason C http://www.dreamhoststatus.com/2008/03/22/migrating-bellflower-to-new-hardware/ It looks like bellflower was a casualty from last night’s move. Currently one of our senior techs is working on failing it over to new hardware now. It shouldn’t take any longer than 30 to 45 minutes to complete the move (unless something goes horribly awry) and make sure everything is plugging along again. We’ll be sure to keep you up to date as things persist.

All fixed - Bellflower is on much newer/better hardware now too as that was one of our older shared hosting machines (just a fortunate positive side effect of the failover).

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