Archive for the 'Single Server Issue' Category
Posted 7 months ago (January 31st, 2008 at 9:52 am PST)
I apologize for any inconvenience this is causing. The server “electra” is locked up and won’t even power cycle at the moment. We’ve dispatched a technician to fix it but it could take 30 minutes or so. We’ll post an update as soon as the problem is corrected.
This will effect web services if you’re [...]
Posted in Single Server Issue | 29 Comments »
Posted 7 months ago (January 26th, 2008 at 7:31 pm PST)
Fidget’s boot drive has died and will not boot, so we’re going to move it over to some new hardware. The process should take about 30-45 minutes and we will post an update here when it is finished.
Update: 7:44pm pacific: fidget has been failed over to new hardware and services are coming up. [...]
Posted in General Outages, Single Server Issue | 9 Comments »
Posted 8 months, 1 week ago (December 24th, 2007 at 12:17 pm PST)
Jax died and came back up with a kernel panic, so I’m moving it to new hardware right now. This should take no longer than an hour.
I’m very sorry about the inconvenience, I’ll try to get you all back up and running very quickly!
Update: It’s coming back up and seems to be running smoothly. Please [...]
Posted in General Outages, Single Server Issue | 14 Comments »
Posted 8 months, 3 weeks ago (December 11th, 2007 at 6:52 am PST)
last night the Mario server experienced issues that caused it to need hardware replacement, we have our admin working on getting it moved over and up and running. Sorry for the inconvenience and keep checking for an update to this issue.
UPDATE: Ok our admin was able to get the Mario server back online, it is [...]
Posted in Single Server Issue | 11 Comments »
Posted 9 months ago (December 1st, 2007 at 12:50 pm PST)
Poseidon has had some instabilities lately, and it appears to be bad memory.
Because of this we’re going to fail it over to new hardware. This process should take around 30 minutes, and we will update here again when it is completed.
We apologize for the inconvenience and thank you for your patience!
Update: the hardware change [...]
Posted in General Outages, Single Server Issue | 28 Comments »
Posted 9 months ago (November 30th, 2007 at 7:57 pm PST)
Looks like bourbon’s boot drive is failing! We’re moving the server over to new hardware, so you should see about an hour of downtime.
We’re doing everything to restore functionality as quickly as possible and apologize for the problems this creates!
We’ll post an update as soon as it’s done =)
UPDATE: 08:30PM PST
Ok, everything [...]
Posted in General Outages, Single Server Issue | 27 Comments »
Posted 9 months, 2 weeks ago (November 16th, 2007 at 7:48 am PST)
We are working to block the attack and restore service as soon as possible. Please check back for further updates.
Update [8:18]: all taken care of and back to normal!
‘nother Update [10:04]: Hoover is currently experiencing very high load and is slow to respond. I’m not sure if this is related to the [...]
Posted in General Outages, Single Server Issue | 11 Comments »
Posted 9 months, 3 weeks ago (November 10th, 2007 at 7:52 am PST)
Unfortunately, the bundy server has been experiencing some trouble this morning. When identified an attempt was made remotely restart the server. This did not work as expected. An admin has been notified and is heading into the data center to directly restart and monitor it. I apologize for any inconvenience this [...]
Posted in Single Server Issue | 36 Comments »
Posted 10 months, 1 week ago (October 21st, 2007 at 11:14 pm PST)
The server ‘pierce’ appears to have a malfunctioning network card, so we’re going to move it over to new hardware.
This process takes about 30-45 minutes, and we will post an update here when it is completed.
Update: 11:37pm pacific: The hardware change has been completed and services are coming up. Everything should be fully completed [...]
Posted in General Outages, Single Server Issue | 155 Comments »
Posted 10 months, 2 weeks ago (October 18th, 2007 at 9:35 pm PST)
The machine ‘euro’ appears to have a faulty hard drive which is causing some problems this evening. Because of this we are going to move it to new hardware.
This process should take about 30 minutes, and we will post an update here when it is completed.
Update: 10:13pm pacific: the hardware switch is complete and [...]
Posted in General Outages, Single Server Issue | 3 Comments »