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Single Server Issue Archive

9:25 am

Webserver Hermes being moved to new hardware

Posted May 7th, 2008 at 9:25 am PST

Hermes crashed earlier and server isn’t coming back up when rebooted. It’s currently being migrated over to new hardware and should be back up shortly.
Sorry for the inconvenience this has caused.
UPDATE: Migration is complete. Your sites should be back up and running. Contact support if your sites are still down.

7:27 pm

Dr pepper moving to new hardware.

Posted May 1st, 2008 at 7:27 pm PST

There’s an issue with the hardware on dr pepper. It is being moved to new hardware now.
Update–
Things should now be working properly.

12:15 pm

Webserver flamenco being moved to new hardware

Posted April 28th, 2008 at 12:15 pm PST

The web server flamenco didn’t come back after a multitude of reboots, so we are migrating it to new hardware. It should be back up within an hour. Sorry about the inconvenience this is causing you, and please check back here for updates.
Update: Some networking issues caused flamenco to be down for longer [...]

3:18 pm

Snocap Downtime

Posted April 25th, 2008 at 3:18 pm PST

The snocap server has been plagued with some intermittent issues. We’re working to resolve this as fast as we can, and will hopefully have more information on this shortly. If you’re on the snocap server you could be affected by slow website performance, website showing as down, slow uploads and downloads, and trouble updating your [...]

4:37 pm

New network card for lovejoy

Posted April 22nd, 2008 at 4:37 pm PST

Lovejoy is getting a new network card to help with stability. The swap should go smoothly, but some downtime is necessary.
–Update: It took a bit longer than expected due to a complication. All fixed up now.

6:13 am

Migrating Agnus to new hardware

Posted April 18th, 2008 at 6:13 am PST

Agnus was running into networking issues all night and we are putting its hardware out of its misery. Currently one of our senior techs is working on failing it over to new hardware now. It shouldn’t take any longer than 30 to 45 minutes to complete and be up and running again. We’ll be sure [...]

7:04 pm

hupmobile moving to new hardware

Posted April 8th, 2008 at 7:04 pm PST

There’s an issue on hupmobile which is causing it to fail when booting. It’s being moved to new hardware shortly.

1:00 pm

Migrating bellflower to new hardware

Posted March 22nd, 2008 at 1:00 pm PST

It looks like bellflower was a casualty from last night’s move. Currently one of our senior techs is working on failing it over to new hardware now. It shouldn’t take any longer than 30 to 45 minutes to complete the move (unless something goes horribly awry) and make sure everything is plugging along [...]

5:32 pm

Problems with bowser

Posted March 6th, 2008 at 5:32 pm PST

This server isn’t coming up when rebooted. It’s now being moved to a new machine. Should be back up shortly.
Update: this was completed but the post wasn’t resolved. Sorry about that.

5:01 pm

Webserver korben being moved to new hardware

Posted March 4th, 2008 at 5:01 pm PST

The webserver korben has had one of its nics fail, so we are moving it to new hardware. This process should take about thirty minutes, during which time all sites hosted on korben will be down.
Update: this has been finished, please contact technical support if any of your sites hosted on korben are still [...]

 
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