Archive for the 'System-Wide Outage' Category

30 min Blingy Downtime Tonight

Posted 1 month ago (April 6th, 2008 at 1:53 pm PST)

We may almost be in the clear with the problems we’ve been having with Blingy.
We now have a critical patch from our file server vendor which they believe will fix the crashing problems we’ve had. It takes 20 minutes to install, and unfortunately requires a reboot. We’ve decided to schedule this upgrade for 11:30pm PDT […]

Dreamhost firewall error (Resolving)

Posted 2 months ago (March 7th, 2008 at 8:47 pm PST)

Due to a typing error on our primary router while trying to block a denial of service attack, DreamHost is currently offline. This includes all email, web hosting, etc. A technician is about 15 minutes out from our datacenter to undo this mistake.
I apologize for this mistake. I was intending to be editing our non-live […]

Major Outage

Posted 6 months, 2 weeks ago (October 25th, 2007 at 9:53 pm PST)

We are currently experiencing what seems to be a system wide outage. We’ll post more information here as soon as we have it.
Update: Things seem to be working again, we apologize for the outage.

Core Router Maintenance

Posted 6 months, 3 weeks ago (October 19th, 2007 at 10:17 pm PST)

As planned, we are beginning our emergency core router maintenance right now.
Our planned downtime window is 2 hours, during which all services including email, webmail, websites, ftp, ssh and the web panel will be offline. We will post updates here as things progress, so please keep an eye out and we’ll let you know […]

Major networking issue.

Posted 7 months, 1 week ago (October 2nd, 2007 at 2:31 pm PST)

We are currently experiencing a major issue with our network that is affecting all sites and services. The admin team is working to fix things right now. We’ll post when we have more information.
Update: Services seem to be returning to normal, watch this space for more updates.

DONE! Emergency router upgrade

Posted 8 months, 3 weeks ago (August 17th, 2007 at 7:39 pm PST)

Tonight, hopefully starting at 10:30pm, we will be performing an emergency IOS upgrade to one of our core routers. This is to hopefully quench the problems we have been experiencing once and for all. The downtime is estimated to be no longer than 20 minutes, however if anything goes wrong, it could take much longer.
The […]

Problems with email

Posted 10 months, 2 weeks ago (June 28th, 2007 at 11:28 am PST)

We are currently experiencing some problems with our mail servers authenticating. Our admins are aware of the situation and are already hard at work to resolve it. We hope to have this situation remedied as soon as possible. Check back here for updates.
UPDATE 11:53am: Should be all back to normal now. One of our mail […]

More DNS Issues

Posted 11 months, 3 weeks ago (May 23rd, 2007 at 11:21 pm PST)

Our DNS issues from earlier are back. The solution the load balancer vendor gave us worked for only a short time. We are working right now to find a solution until we can contact support again and resolve this for good. Until then reaching our network will have slower response times than normal.
We apologize for […]

DNS reliability issues

Posted 11 months, 3 weeks ago (May 23rd, 2007 at 3:30 pm PST)

For a short while now, our 3 main DNS servers have been experiencing some more troubles. We’re currently in contact with the load balancer vendor trying to get to the bottom of it all. We don’t currently have an ETA on when everything will be fixed, but until then you may experience intermittent […]

Planned Power Outage

Posted 1 year, 2 months ago (February 22nd, 2007 at 7:28 pm PST)

We were just informed one hour ago from our building management that an emergency maintenance window is scheduled for this Saturday morning, February 24th, at 1AM PST. UPDATE! The building has just changed the window to be 23 hours later.. it is now scheduled for Sunday morning, February 25th, at 12:01AM PST. This maintenance window […]