Since the spunky cluster move some servers have been experiencing a higher than average load. This affected website load times, website downtime issues, webmail connections, email connections, and other services that reside on the individual servers in the spunky cluster. The cause has been traced to a cross connection saturation which links two areas of […]
We are currently experiencing problems with one of our internal firewall machines that is causing problems with our central services connecting to our customer database. This problem is expected to be fixed within 20 minutes, we apologize for the trouble and will update this post as soon as it is resolved or more information becomes […]
We’ve been working on an issue with the Drooler file server which is in the Janky cluster. We were able to correct some initial problems we saw that was causing problems such as high load, slow email, slow websites, sites timing out, and email connectivity issues. Some of you might have received an email saying […]
If you’re hosting on our janky cluster (see under Account Status/Your Email Server in the control panel), you may have been experiencing slowness with your site or difficulties checking email this morning. The reason for this was that one of the file servers was having connection issues. We found and already disabled a customer that […]
One of our central database servers is having some software trouble currently. Our webpanel as well as webmail is down as a result. We should have it back online shortly.
Since earlier this morning, we’ve been experiencing slowness on the ‘janky’ cluster due to a file server problem (see your Account Status on the panel’s upper right corner to see if you’re affected). This mainly affects email access, but there are some high loads on web servers too. We’re working on resolving this as soon […]
Very sorry about the recurring issues affecting mail service on our ‘janky’ server cluster. You may be experiencing slowness or unavailable mail if your mail server is listed as janky under Account Status on the control panel (upper right corner).
We apologize for all the inconvenienence this has been causing you, and we’re working on […]
We’re currently experiencing very high loads on janky mail servers. This is causing your mail to be slow or inaccessible. You may be affected if your mail server is listed as ‘Janky’ under Account Status in the control panel (upper right corner).
Very sorry about the inconvenience, we’re doing all we can to alleviate the […]
We are currently experiencing some strange behavior with our webmail service. At this time we will be performing emergency maintenance on a few of our webmail servers. No downtime is expected , but there is a chance that there will be a few short outages. We apologize for the inconvience and this post will be […]
We are currently experiencing some issues with our webmail system and are looking into the issue right now.
We will post an update here when things are working again!
Sorry for the inconvenience.
Update: 12:04pm: It appears the database server that handles the session management for webmail decided to freak out. Our database engineers are working on […]
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