We are currently experiencing some downtime with websites hosted on the Spunky cluster, due to a downed file server. We are currently working on getting this back up and running and we apologize for the inconvenience that this is causing. Please check back here for updates, as soon as they become available!
Servers that may be [...]
Comments: 38We are currently experiencing an issue with email authentication, which is causing an outage of email services. We are currently addressing this issue and hope to have it resolved shortly. Please check back here for updates, as they become available. We sincerely apologize for the inconvenience that this is causing.
update: This issue appears to be [...]
Looks like the central database servers are at it again. The control panel (https://panel.dreamhost.com/) as well as the WebMail interfaces (SquirrelMail and RoundCube) are currently down (temporarily). Our database guru is investigating the situation now and hopes to get it back up again as quickly as possible. We’ll post updates as soon as more information [...]
Craigslist has been blocking messages sent from DreamHost webmail for the past week or so. We have contacted them a couple of times since, asking them to whitelist us, or provide us spam evidence so that we can take action. We haven’t received an answer yet. They have been much more responsive in the past, [...]
Our central database that controls panel has crashed again and is recovering right now. This is a very large database so it can take some time, but we are estimating that it should complete in an hour or less. We will update this post as things progress. Hopefully our experience from yesterdays outage will help [...]
Looks like webserver pan has blown a gasket and needs to be moved to new hardware. I’m working on this now and it should be done in about an hour.
Update 4:43pm: All set! If you’re still having a problem with pan, please contact a dreamhost support robot!
Comments: 1We’re having some temporary issues with some of our webmail machines. We believe it has to do with a recent plugin upgrade. Our admin team is currently investigating this issue and hope to have it back to normal shortly. We’ll update this post when we believe the problem is resolved. We’re sorry for any [...]
Since the spunky cluster move some servers have been experiencing a higher than average load. This affected website load times, website downtime issues, webmail connections, email connections, and other services that reside on the individual servers in the spunky cluster. The cause has been traced to a cross connection saturation which links two areas of [...]
Comments: 56We are currently experiencing problems with one of our internal firewall machines that is causing problems with our central services connecting to our customer database. This problem is expected to be fixed within 20 minutes, we apologize for the trouble and will update this post as soon as it is resolved or more information becomes [...]
We’ve been working on an issue with the Drooler file server which is in the Janky cluster. We were able to correct some initial problems we saw that was causing problems such as high load, slow email, slow websites, sites timing out, and email connectivity issues. Some of you might have received an email saying [...]
Comments: 37
