Active Incident
Email Service DisruptionDegraded Performance

Incident Status

Degraded Performance

Components

Email Services

Locations

Email, Webmail


November 7, 2025 8:34PM PST
[Monitoring] Degraded Performance

Our Technical Operations team are continuing to monitor mail services following recent improvements. Overall performance has shown noticeable recovery, though some customers using third-party mail clients such as Outlook and Thunderbird may still experience intermittent connection issues. As a temporary workaround, we recommend accessing mail service through our webmail service "webmail.dreamhost.com" while our team continues fine-tuning performance and stability. We appreciate your patience as we work toward full restoration.

November 7, 2025 3:21PM PST
[Monitoring] Degraded Performance

Our Technical Operations team continues to monitor mail services following recent improvements. Overall performance has shown noticeable recovery, though some customers using third-party mail clients such as Outlook and Thunderbird may still experience intermittent connection issues. As a temporary workaround, we recommend accessing mail service through our webmail service "https://webmail.dreamhost.com/" while our team continues fine-tuning performance and stability. We appreciate your patience as we work toward full restoration.

November 7, 2025 8:28AM PST
[Monitoring] Degraded Performance

Our Technical Operations team has pushed out a fix and is now monitoring the situation to ensure we’re back in a fully operational state. We’ll update this post when we’re all clear.

November 6, 2025 7:59AM PST
[Identified] Degraded Performance

Our Technical Operations team is finalizing additional refinements to bolster mail service reliability. Recent efforts have led to measurable improvements in delivery consistency and overall speed. Some users may still experience slower-than-normal performance; intermittent delays may still occur as we solidify these adjustments. We will continue to share updates as progress continues. Thank you for your understanding and patience.

November 5, 2025 10:13PM PST
[Identified] Degraded Performance

Our Technical Operations team is continuing work to further improve the stability and performance of mail services. System responsiveness has shown noticeable improvement, though some users may still experience occasional delays or temporary reloading as updates are finalized. We appreciate your continued patience while our team completes these refinements and will provide additional updates as progress continues.

November 5, 2025 11:40AM PST
[Identified] Degraded Performance

Our Technical Operations team continues to make improvements to enhance mail stability and performance. Overall responsiveness has improved, though some users may still notice occasional slowness or mail reloading as systems finish updating. We appreciate your patience as we continue fine-tuning and will share more updates as progress continues.

November 5, 2025 6:54AM PST
[Identified] Degraded Performance

Our Technical Operations team has implemented additional performance optimizations to further enhance the stability of our mail services. Early indicators show improved delivery times and responsiveness; however, you may still experience brief periods of slowness as we continue fine-tuning system performance. We appreciate your patience as we work to ensure long-term reliability and optimal performance. Further updates will be shared as progress continues.

November 4, 2025 6:44PM PST
[Identified] Degraded Performance

Our Technical Operations team has identified the issue affecting mail services and is actively working on a resolution. Preventative measures have been implemented to maintain availability, though some users may continue to experience intermittent slowness. We appreciate your patience as we continue to make improvements and will share more updates as progress continues.

November 4, 2025 2:18PM PST
[Identified] Degraded Performance

Our Technical Operations team is continuing to implement performance optimizations across the mail infrastructure. While core systems remain stable, certain users may still experience intermittent latency or connection timeouts as adjustments are deployed. Additional updates will be shared as tuning efforts progress.

November 4, 2025 10:54AM PST
[Identified] Degraded Performance

Our Technical Operations team are continuing to work on optimizing performance for mail services. While most systems remain operational, some users may still experience intermittent slowness or connection issues. The team is actively implementing adjustments to further stabilize performance and will provide updates as progress continues.

November 4, 2025 8:19AM PST
[Identified] Degraded Performance

Our Technical Operations team have identified the cause of the issue impacting mail services and have implemented a resolution. Services have largely been restored, and we are continuing to monitor performance to ensure stability. We’ll share additional updates here as they become available.

November 4, 2025 7:15AM PST
[Investigating] Degraded Performance

Our Technical Operations team is actively investigating intermittent mail slowness and connection issues. We are making steady progress in identifying the root cause and will provide updates as soon as new information becomes available.

Core Services

DreamPress

Operational

Dedicated Hosting

Operational

Virtual Private Server (VPS) Hosting

Operational

Shared Hosting

Operational

Remixer

Operational

Domain Registrations

Operational

WebFTP

Operational

PHPMyAdmin

Operational

SSL Certificates

Operational

Email Services

Email

Degraded Performance

Webmail

Degraded Performance

Discussion Lists

Operational

Internal Services

DreamHost.com

Operational

DreamHost Web Panel

Operational

Billing

Operational

LiveChat

Operational

Ticketing System

Operational

Cloud Services

DreamCompute

Operational

DreamObjects

Operational

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