Active Incident
Intermittent Live Chat AvailabilityPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Internal Services

Locations

LiveChat


November 27, 2025 9:55AM PST
IDENTIFIED

Our team has prepared a fix for the Live Chat Support access issue. Deploying this fix will require emergency maintenance on the LiveChat platform, scheduled for Monday, December 1st from 3:00AM to 4:00AM PT.

November 26, 2025 9:49AM PST
IDENTIFIED

Our engineers are still actively working on the Live Chat Support access issue. We apologize for any disruption this may cause. You can continue to reach our team through support tickets, as that channel remains fully operational. Thank you for your understanding and patience.

November 25, 2025 12:08PM PST
IDENTIFIED

Our Technical Operations team has identified an issue preventing some customers from accessing our Live Chat Support through the DreamHost panel. We've determined the cause and are actively working on a fix, but it is not yet available. In the meantime, please submit a support ticket if you need assistance. Thank you for your patience while we work to resolve this.

Scheduled Maintenance

LiveChat Emergency MaintenanceMaintenance

Schedule

December 1, 2025 3:00AM - 4:00AM PST

Components

Internal Services

Locations

LiveChat

Description

Our System Administrators will be performing emergency maintenance on the LiveChat platform to deploy a fix for customers affected by the recent Live Chat Support access issue. During this maintenance window, LiveChat will be temporarily unavailable. Our support ticket system will remain fully operational, and we encourage users who need assistance to submit a ticket during this time. We appreciate your patience and understanding as we work to restore full functionality and ensure the reliability of our services.

Core Services

DreamPress

Operational

Dedicated Hosting

Operational

Virtual Private Server (VPS) Hosting

Operational

Shared Hosting

Operational

Remixer

Operational

Domain Registrations

Operational

WebFTP

Operational

PHPMyAdmin

Operational

SSL Certificates

Operational

Email Services

Email

Operational

Webmail

Operational

Discussion Lists

Operational

Internal Services

DreamHost.com

Operational

DreamHost Web Panel

Operational

Billing

Operational

LiveChat

Partial Service Disruption

Ticketing System

Operational

Cloud Services

DreamCompute

Operational

DreamObjects

Operational

We continuously monitor the status of DreamHost and all its related services. If there are any service interruptions or maintenances, information will be available here. Need help? Please contact support via the DreamHost Panel.