Planned Maintenance In Progress

Description

On Monday December 9th at 6PM PST, we will be performing routine maintenance on our DreamObjects cluster to improve fault tolerance, and optimize the storage system to shorten future maintenance windows. During the maintenance, uploads and downloads to DreamObjects may be slower than normal. However, your data stored in DreamObjects will remain safe and accessible. We will closely monitor the maintenance, and update this post with new information as it becomes available.

Components

DreamObjects

Locations

Cloud

Schedule

December 9, 2019 6:00PM - December 10, 2019 10:00AM PST



December 9, 2019 6:09PM PST
[Update] Our scheduled maintenance has begun.

December 10, 2019 6:15AM PST
[Update] This maintenance continues to run without issue. We'll post updates here as we have them.

December 10, 2019 9:46AM PST
[Update] Unfortunately, this maintenance is taking longer than originally anticipated to complete. Your DreamObjects data is currently safe and fully accessible, though you may still see reduced upload and download speeds until the maintenance has completed in full. For this reason, we are extending the maintenance window to December 11, at 10:00AM PST. Thank you for your patience while we continue to work on this.

December 10, 2019 1:11PM PST
[Update] The maintenance continues to run smoothly. We will update this post when an update is available.

December 10, 2019 4:00PM PST
[Update] The maintenance process continues to run smoothly. We will update this post when an update is available.

December 10, 2019 7:00PM PST
[Update] The maintenance continues to run smoothly. We will update this post when an update is available.

December 10, 2019 10:02PM PST
[Update] The maintenance process continues to run smoothly. We will update this post when an update is available.

December 11, 2019 1:00AM PST
[Update] The maintenance continues to run smoothly. We will update this post when an update is available.

December 11, 2019 4:03AM PST
[Update] The maintenance process continues to run smoothly. We will update this post when an update is available.

December 11, 2019 7:05AM PST
[Update] The maintenance continues to run smoothly. We will update this post when an update is available.

December 11, 2019 9:19AM PST
[Update] Unfortunately, this maintenance is taking longer than we originally anticipated to complete. Your DreamObjects data is currently safe and fully accessible, though you may still see reduced upload and download speeds until the maintenance has completed in full. For this reason, we are extending the maintenance window to December 11, at 10:00PM PST. Thank you for your patience while we continue to work on this.

December 11, 2019 1:04PM PST
[Update] The maintenance process continues to run smoothly. We will update this post when an update is available.

December 11, 2019 4:00PM PST
[Update] The maintenance process continues to run smoothly. We will update this post when an update is available.

December 11, 2019 7:01PM PST
[Update] The maintenance process continues to run smoothly. We will update this post when an update is available.

Scheduled Maintenance

Schedule

December 24, 2019 5:00AM - December 26, 2019 5:00AM PST

Components

Live Chat

Locations

Support

Description

Our Live Chat support system will be unavailable starting Tuesday December 24, 2019, 5am to Thursday, December 26, 5am PDT (48 Hours) for Christmas. Email support operations will still be available should you need to get in touch with us. We will resume normal Live Chat operations at 5am PDT Thursday, December 26. Thank you for your patience and understanding. As always, email support will still be available. Please contact support if you have an issue.

Schedule

December 31, 2019 4:00PM - January 1, 2020 5:00AM PST

Components

Live Chat

Locations

Support

Description

Our Live Chat support system will be unavailable starting Tuesday, December 31 2019, 4pm to Wednesday, January 1 2020, 5am PDT for New Year's Eve. Email support operations will still be available should you need to get in touch with us. We will resume normal Live Chat operations at 5am PDT Wednesday, January 1. Thank you for your patience and understanding. As always, email support will still be available. Please contact support if you have an issue.

Discussion Lists

Operational

Remixer

Operational

Shared Hosting

Operational

DreamPress

Operational

Virtual Private Servers (VPS)

Operational

Dedicated Servers

Operational

DreamCompute

Operational

DreamObjects

Maintenance

E-mail

Operational

Webmail

Operational

WebFTP

Operational

DreamHost Web Panel

Operational

DreamHost.com

Operational

Status Page

Operational

Ticketing System

Operational

Live Chat

Operational

Billing

Operational

We continuously monitor the status of DreamHost and all its related services. If there are any service interruptions or maintenances, information will be available here. Need help? Please contact support via the DreamHost Panel.